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Sportsbook Specialist

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Easygo Gaming

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Location:
Brazil , São Paulo

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Sportsbook Specialist is a strategic and executive role, responsible for ensuring the operational excellence of all sportsbook-related activities, including odds lifecycle, events & markets management, risk monitoring, promotional setups, performance tracking, daily KPI analysis, and coordination with internal and external stakeholders (providers, CRM, product, payments, compliance, and marketing). The role exists to maximize bettor engagement, bet conversion, margin stability, and regulatory compliance, while supporting continuous product improvements and day-to-day sportsbook operations.

Job Responsibility:

  • Continually monitor odds, margins, limits, and markets to offer a competitive product
  • Request, validate, and approve new competitions, markets, selections, and sport-specific configurations
  • Escalate and resolve sportsbook incidents (locked markets, settlement delays, operational errors)
  • Benchmark competitors to identify innovation opportunities and best practices
  • Daily maintenance of the sportsbook home page
  • Update banners, special markets, and categories highlighted
  • Develop content and promotions, ensuring we cover the main leagues and sports, based on real data and players' preferences
  • Ensure all sportsbook activities comply with Brazilian regulations, advertising rules (CONAR), and internal policies
  • Create and QA bonus tools, such as free bets, bonus money, boosts, etc
  • Work with the global teams to tailor general offers
  • Track GGR, turnover, margin, bet count, active bettors, and market-level performance
  • Provide daily/weekly/monthly reports and insights for decision-making
  • Evaluate the impact of promotions, provider performance, and user behavior changes
  • Work with product and tech teams to enhance the sportsbook experience (navigation, mobile UX, betslip interactions, event prioritization)
  • Work closely with odds provider manager, casino team, and the CRM team
  • Support AML/fraud teams by flagging suspicious activity or gameplay anomalies

Requirements:

  • Advanced/Fluent English mandatory, with daily interaction with global teams
  • 2–5+ years of experience in sportsbook operations, trading, CRM, or product roles in an iGaming environment
  • Strong analytical background with proven experience in using data for operational decisions
  • Solid understanding of betting markets, odds formats, trading principles, and bet lifecycle
  • Ability to interpret sportsbook KPIs (GGR, hold %, exposure, CLV, acquisition & retention metrics)
  • Proficiency with spreadsheets (Google Sheets/Excel), dashboards (Looker, Power BI, Tableau), and reporting tools
  • Familiarity with bonus engines, risk platforms, and customer segmentation systems
  • Ability to test and validate product/feature behavior, including QA processes
  • Understanding of regulatory requirements for fixed-odds betting

Nice to have:

  • Sports & Gambling knowledge advantageous
  • Background with regulated markets is a strong advantage (Brazil, Europe, LATAM)
  • Proficient with Google Suite (Drive, Spreadsheets, Docs), Slack, Jira & Intercom
  • Spanish is an advantage
What we offer:
  • Health Insurance - with nationwide coverage, no co-payment
  • Dental Care
  • Health Insurance
  • Meal Voucher
  • Wellhub
  • Access to Conexa Saúde - psychological and nutritional assistance

Additional Information:

Job Posted:
January 05, 2026

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