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This position is responsible for developing and implementing sports programming. Responsibilities include planning, facilitating, and operating all youth and adult local sports programming. This position has a strong emphasis on relationship-building skills with the community, youth athletes, coaches, and parents. The role requires personal drive, determination, and hard work in a fun, fast-paced environment. Additional responsibilities include facilitating relationships with event rights holders to maximize events and drive tournament and event traffic to the facility. Could include developing self-operated sports tournaments and events.
Job Responsibility
Develop the seasonal local sports calendar that works within the expected season and calendar
Build relationships with media, hotels, convention contacts, youth and adult sports associations, civic organizations, etc. to promote leagues, camps, special events, open play, and tournaments
Develop and organize groups, special events, and tournaments, and manage communication between departments to help ensure coordination of activities
Maintain positive relationships and communicate clearly, tactfully, and persuasively with employees, customers, and outside contacts as applicable
Ensure that all employees, especially customer-contact personnel, fully understand all pertinent details to maximize customer satisfaction
Monitor facility activities and make recommendations to improve customer service and/or operational efficiencies
Represent the Company in meetings and/or presentations with various clients, municipalities, and other outside agencies regarding the marketing-related plans and strategies
Review and analyze internal and external market information, which reflects customer purchase, usage, and satisfaction with Company products and services
Monitor and track results of marketing and sales efforts, analyze budget variances and recommend revised action plans to achieve budgeted goals
Maintain knowledge of current and projected industry developments through continuous attention to marketing, youth, and adult sports publications and organizations
Assure the efficient and timely submission of all required operational, financial, budgetary, and related marketing and sales reports
Cross-train other key staff members regarding the general sales process and important components as appropriate to facilitate the overall success of the team
Perform other duties as appropriate
Requirements
BA or BS degree preferred
5 years applicable sports league or tournament management experience, preferably in the youth sports or recreation industry
Demonstrated experience and capability in the areas of budget development, fiscal management, strategic planning, staff management, marketing, sales, public relations and community relations
Demonstrated quality written, verbal, and interpersonal communication skills
Ability to analyze and solve problems
efficiently handle multiple duties under pressure with minimal supervision
work flexible hours as required, including nights/weekends
Positive attitude, professional manner, and appearance in all situations