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This role is responsible for assisting in the selection, training, and development of fiber splicing technicians, management of tool inventory, and ensuring compliance with safety and operational standards. The role includes training and mentoring splicers in troubleshooting, repairing, and maintaining FTTH networks and performing various network support activities, with an emphasis on training, safety, QC and adherence to industry standards.
Job Responsibility:
Participate in the selection, hiring, and career development of fiber splicing technicians
Establish a high standard of skill and professionalism
Training and mentoring new splicers
Set training goals and timelines for new splicers
Provide guidance on maximizing productivity and efficiency
Assist in scheduling and assigning work
Assist in setting and maintaining standards for equipping technicians with the necessary tools and test sets
Help manage company inventory of tools and test sets
Ensure OSHA compliance and adherence to safety precautions
Model and enforce safe, efficient practices
Maintain job site safety and security
Perform safety audits on splicing personnel
Lead emergency restoration of fiber outages
Use an OTDR to identify and isolate fiber issues
Provide leadership and guidance to troubleshoot and repair daily issues
Oversee emergency fiber restorations
Perform QC audits on in-house and sub-contractors
Provide leadership and mentor compliance to policies
Ensure technicians manage their vehicle inventory, tools, and test sets effectively
Verify employees complete DVIR’s, JHA’s and maintain their vehicles
Support field personnel in second-tier technical support circumstances
Requirements:
Prior hands-on experience with fiber optic splicing, maintenance, testing and troubleshooting in fiber to the home projects
Proven knowledge of outside plant construction, fiber optics QC and inspection
Proficient in Microsoft office
Demonstrated respect for others, with strong listening skills and responsiveness to communication
Ability to travel to various splicing projects in Colorado and Nebraska
High school diploma or equivalent required
Working knowledge of ftth network operations is essential
4-6 years of fiber experience is preferred
Must be able and willing to work indoors and outdoors, subject to inclement weather conditions
Must be able to maintain visual and audible contact with other crewman and all moving or stationary persons/vehicles/objects to ensure safe coordination of movement
Must be able to work around heavy equipment and machinery
Must be able to lift and carry up to 50 pounds
Routinely requires extended periods of bending, squatting, climbing, kneeling, pushing, pulling, lifting, lifting in awkward positions, standing, and twisting
Must be able to stand, walk, sit or be in other physically demanding positions for long periods of time
Must be able to work while wearing safety boots, safety glasses, hardhat, and any applicable safety gear