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Splash Supervisor

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Butlin's

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Location:
United Kingdom , Bognor Regis

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success.

Job Responsibility:

  • Audits completed in accommodation & other departments
  • Team training compliance across departments
  • Health, Safety & Compliance Audits
  • Guest NPS & Feedback
  • Improved ENPS
  • Retail Spend – responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver
  • Right People, Right Place, Right Time in all key areas

Requirements:

  • Excellent leadership skills with the ability to coach and support team in delivering key objectives
  • Strong attention to detail to be able to support with all audit/ observation-based activity
  • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly
  • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives
  • Experience in working with multi skilled team to support other areas of the business based on guest demand
  • Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance
  • Coaching team
  • Delivering team training
  • Setting standards and role modelling this behaviour
  • Excellent ability to communicate effectively at all levels
  • Able to manage multiple priorities and can adapt quickly to changing requirements

Nice to have:

  • NPQL or Equivalent Qualification
  • Previous experience in a swimming pool environment
  • Strong knowledge of pool safety
  • Experience in working in a sports, leisure or activity environment

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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