Sphere Manager Jobs

Maui Ocean Center

Location:
United States, Wailuku

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

50000.00 - 52000.00 USD / Year

Save Job

Apply Position

Job Description:

The Sphere Theater Manager oversees the daily operations of Sphere theater activities, ensuring exceptional guest experiences during all day and evening events. This position supervises theater attendants, manages theater flow, ensures technical and operational readiness, maintains safety and service standards, and coordinates event logistics. The Manager is responsible for staff leadership, scheduling, training, and overall quality control of the theater and exhibit environment.

Job Responsibility:

Oversee all theater operations, including guest admission, capacity management, show timing, and venue readiness
Supervise Theater Attendants
provide coaching, training, scheduling, and performance evaluations
Ensure guests receive a welcoming, efficient, and memorable experience throughout their visit
Monitor and manage traffic flow through the theater and exhibit areas, guaranteeing safety and smooth transitions
Oversee the distribution, collection, and automated cleaning processes of 3D glasses
Ensure proper operation of digital tools, including iPad show controls, theater systems, and presentation equipment
Coordinate with maintenance, security, F&B, and other departments to ensure facility cleanliness, safety, and readiness
Respond to guest issues, concerns, and escalations with professionalism and effective resolutions
Maintain accurate attendance counts, event records, shift reports, and operational documentation
Support special events, private bookings, and high-volume days with strategic planning and staff allocation

Requirements:

High school diploma required
Associate’s or Bachelor’s degree in Hospitality, Management, or related field preferred
Minimum 2 years of supervisory or managerial experience in hospitality, attractions, entertainment, or guest services
Excellent verbal and written communication skills with the ability to lead teams and engage with guests
Demonstrated ability to stay organized, detail-oriented, and responsive in a fast-paced environment
Ability to work flexible hours including days, evenings, weekends, and holidays
Strong problem-solving skills with the ability to adapt to constant changes in staffing and operations
Ability to pass a pre-employment background check and drug screening
Ability to lift and carry up to 25 lbs
Frequent standing, walking, bending, and reaching throughout the workday
Ability to lead and supervise staff on foot for extended periods

What we offer:

Unlimited daily aquarium access during normal business hours for employee, spouse, children, and immediate family
Paid Time Off – accrued based on hours worked (PT and FT eligible)
Health insurance coverage including Medical, Dental, and Vision
Group Life Insurance and 401(k) retirement plan (eligibility requirements apply)
Discounts on Food & Beverage and Retail purchases (restrictions may apply)
Free EV charging

Additional Information:

Job Posted:
December 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Sphere Manager