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This position is responsible for optimization and sustainability of forward-thinking strategies in tandem with operational workflows. To drive continuous improvement, you will distribute best practice recommendations to ensure the alignment of systematic and physical processes throughout the organization. The focus is to serve as a trusted liaison supporting all areas of Spend Management. To succeed in this role, you must have an intuitive critical thinking mind and be able to explain complex concepts to non-technical users. Anticipate and solve challenges ahead of time by capturing essential information and reporting about potential risks and issues.
Job Responsibility:
Troubleshooting, investigation, and ongoing support of end users
Triage high volume of assistance requests and resolve issues in a timely fashion
Support with integration testing of new features and workflows
Collaborate effectively and professionally with multi-disciplinary teams including information technology, Finance and Accounting, Clinical teams, and representatives of third party applications
Lead small projects and use project management methodologies to plan, develop scope, timelines and deploy solutions that align with business priorities
Assist in communication of changes to ensure continuity and alignment of solutions that impacts the health system
Travel to various hospital facilities (clinical and non-clinical) to meet with staff to implement the latest best practice initiatives
Requirements:
Bachelors Degree in Business Administration, Supply Chain, or a related field of study from an accredited college or university
4 or more years of experience in a healthcare supply chain environment OR 3 or more years of relevant experience in the supply chain industry
1 or more years of experience demonstrating presentation skills
Advanced computer navigation
Ability to learn and conceptualize system process flows and their impact on operations
Advanced application knowledge of ERP systems, POU systems, API integration concepts
Nice to have:
3 or more years years of experience in project management
3 or more years of experience applying lean practices
6 or more years of experience in healthcare supply chain, inventory and procurement