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Specimen Processor

United States, Phoenix 31000.00 - 52000.00 USD / Year · Job Posted February 18, 2026
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Job Description

The Specimen Processor (Tuesday - Saturday 10:00am - 6:30pm) is responsible for the accurate receipt, preparation for testing, and storage of all specimens while and providing excellent service to clients. This is a technical position requiring excellent customer service, accuracy, organization, and prioritization.

Job Responsibility

  • Accession and data entry of incoming specimens into the Laboratory Information System (LIS)
  • Review requisitions for completeness and assure proper collection, identification, labeling, and specimen integrity by following the laboratory’s procedures for specimen handling, accessioning, and storage
  • Maintain detailed records of specimen rejection and problem logs
  • Triage specimens to the appropriate department
  • Contact external pathology laboratories to acquire necessary patient samples for test orders, as necessary
  • Assist with specimen shipping coordination and communicate testing status and non-conformance to collection sites, as needed
  • Work with collection sites to resolve communication problems, as needed
  • Obtain necessary clinical information for the purpose of quality control and billing for testing
  • interact with billing service to assure necessary clinical information is provided
  • Engage with ordering physician offices staff, patients, and payors to verify coverage and obtain preauthorization for testing, as needed
  • Follow up on issued final reports and the return of any related patient testing samples to their originating laboratory
  • Maintain patient privacy and adhere to any applicable HIPAA regulations
  • Assist in daily lab functions and responsibilities and perform general laboratory duties expected of maintaining a CLIA certified laboratory to include quality control activities
  • Strong human relations, communication, and organizational skills
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
  • Support and comply with the company’s Quality Management System policies and procedures
  • Regular and reliable attendance
  • Ability to work designated schedule
  • Ability to work overtime as needed
  • Ability to work on a computer and phone simultaneously

Requirements

  • High School Diploma or General Education Degree (GED)
  • Demonstrated ability to communicate effectively with healthcare and research professionals
  • Authorization to work in the United States without sponsorship
  • Demonstrated ability to perform the Essential Duties of the position with or without accommodation

Nice to have

  • Associates Degree in a biological science field
  • Experience with handling medical specimens

What we offer

  • Paid time off (including days for vacation, holidays, volunteering, and personal time)
  • Paid leave for parents and caregivers
  • Retirement savings plan
  • Wellness support
  • Health benefits including medical, prescription drug, dental, and vision coverage
  • Bonus eligibility

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