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In this vital role you will be the connection to our customers by providing clinical knowledge of our products to medical professionals and helping them navigate the complex payer environment. The Specialty Representative/Senior Specialty Representative acts as the primary customer contact and is responsible for implementing marketing strategy and promoting Amgen products as led by the District Manager.
Job Responsibility:
Provide current and comprehensive knowledge of Amgen's products and effectively communicate the clinical benefits to medical professionals to drive appropriate utilization of the products
Perform as a sales leader to achieve territory sales by delivering branded sales messages, conducting planned programs, scheduling and following-up with medical educational programs, and achieving or exceeding sales targets through both in-person and virtual engagement
Develop relationships to service and manage accounts which may include: customizing discussions and customer interactions based on understanding of customer needs, ensuring product access, resolving/triage reimbursement issues, and maintaining product contracts
Provide feedback on marketing strategy, analyze business effectiveness of sales activities and territory analysis, and develop territory plans with the District Manager
Partner with other colleagues to share best practices and seek to learn and grow as a Specialty Representative/Senior Specialty Representative
Demonstrate passion for our products and sustain that passion through the entire sales cycle while always building our brand and never losing sight of how we serve patients
Uphold Amgen Values: Be Science-Based
Compete Intensely and Win
Create Value for Patients, Staff, and Stockholders
Be Ethical
Trust and Respect Each Other
Ensure Quality
Work in Teams
Collaborate, Communicate, and Be Accountable.
Requirements:
Bachelor's Degree
OR Associate's degree and 4 years of Sales experience
OR High school diploma/GED and 6 years of Sales experience (for Specialty Representative)
Bachelor’s degree and 3 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
OR Associate degree and 6 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
OR High school diploma / GED and 8 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related (for Senior Specialty Representative)
Sales, marketing and/or clinical experience within pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device or medical supply industries (preferred)
Some experience and/or pre-graduate sales training and/or proven track record of successful leadership under pressure preferred for Specialty Representative
3 years+ experience preferred for Senior Specialty Representative
Product or hospital sales experience in the areas of oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases
and the diseases and treatments involved with these specialties (preferred)
Advanced influencing and relationship-building skills with a focus on sales outcomes
Local Market knowledge
Bachelor's degree in Life Sciences or Business Administration (preferred)
Adaptability with Core Competencies: Sales Planning and Organizing
Leveraging Business, Industry, and Technical Knowledge
Communicating with Impact
Driving for Results
and Cultivating Internal and External Relationships.
Nice to have:
Sales, marketing and/or clinical experience within pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device or medical supply industries
Some experience and/or pre-graduate sales training and/or proven track record of successful leadership under pressure (for Specialty Representative)
Product or hospital sales experience in the areas of oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases
and the diseases and treatments involved with these specialties
Local Market knowledge
Bachelor's degree in Life Sciences or Business Administration.
What we offer:
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible.
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