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CVS Health Logo CVS Health · Pharmacy

Specialty Pharmacy Technician II

United States, Boston 17.00 - 34.15 USD / Hour · Job Posted May 17, 2026
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Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Responsibility

  • Coordinate and process prescription orders from intake through fulfillment
  • Conduct refill outreach and support adherence programs for specialty patients
  • Schedule and coordinate medication deliveries, including time-sensitive and specialty shipments
  • Submit and follow up on prior authorization requests with third-party payors
  • Perform benefits investigation and support copay assistance programs
  • Communicate with patients receiving specialty medications, providers, and insurance companies to resolve access barriers
  • Accurately document patient interactions and maintain records in pharmacy systems
  • Triage inbound calls and provide high-touch, patient-centered service
  • Collaborate cross-functionally to ensure seamless patient care and therapy continuity

Requirements

  • Active MA Pharmacy Technician license/registration
  • Certified Pharmacy Technician (CPhT/ExCPT)
  • 4–5 years of pharmacy experience required
  • Experience working with patients receiving specialty medications
  • Experience with submission of prior authorization requests to third-party payors
  • Strong communication, organization, and problem-solving skills
  • Ability to manage multiple tasks and systems in a fast-paced environment

Nice to have

  • Four-year degree in a healthcare-related field, or a four-year degree with relevant healthcare experience
  • Knowledge of specialty disease states including Transplant, Hepatitis C, Infectious diseases (HIV), Oncology, and other specialty therapies
  • Experience in specialty pharmacy, insurance coordination, or patient support programs

What we offer

  • Medical, dental, vision starting within 30 days
  • 16 PTO days + 10 paid holidays
  • Free parking Onsite
  • No weekends
  • No nights
  • Off on Major Holidays
  • Pre-Paid option for public transit
  • Bonus, commission or short-term incentive program
  • Retirement savings options
  • Wellness programs
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