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The Aurora Specialty Pharmacy team provides high-touch care for a variety of patients on delicate, high cost, and exclusive medications. Join a team of 16 highly skilled and motivated tech specialists and pharmacist coordinators, based out of the closed-door Menomonee Falls specialty pharmacy on Whittaker Way! Providing superior care in a fast-paced environment, our specialists are involved in patient and provider phone calls, prescription filling, medication packaging, inventory management, various exciting projects, and more! Find excellent hours here: Our tech specialist position will work rotating shifts within the hours of 8am-6pm (Mon-Fri), along with a Saturday (9am-1pm) roughly every couple of months. Flexible environment. Closed on major holidays.
Job Responsibility:
Performs services and functions within assigned area(s) where complex pharmaceutical processes require the utilization of advanced skills and knowledge beyond those obtained as a Pharmacy Technician
Works in atypical environments such as compounding, remote dispensaries, or medication history
Serves as an expert with equipment and technology in specialized areas
Problem solves technical issues in the specialized area as they arise
Identifies quality improvement opportunities based on specialized skill set to ensure safe, effective, and efficient services and patient care
Provides input to and supports implementation of operational changes, advancements, and site and system standardization
Participates in site or system specialized work teams, committees, and councils
Is a Role model in clinical support needs such as but not limited to DIR fees
Complies with legal, regulatory, and accreditation standards
Keeps current with changes in the specialized field and collaborates with department leadership to adopt best practices
Holds others accountable to best practices in the specialized area
Serves as a resource in the specialized area for other pharmacy team members, physicians, nurses, and ancillary departments
Problem solves complex problems and ensures that issues are escalated and closed as needed
Collaborates with department leaders to develop and coordinate team member education, training, orientation, and competency
Trains other team members in specialized areas
Serves as the department liaison to system pharmacy teams in specialty area
Collaborates with leadership to communicate changes in specialty area
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Requirements:
Pharmacy Technician certification (CPhT) issued by the Pharmacy Technician Certification Board, or Pharmacy Technician Certified (CPhT) issued by the National Healthcare Association
High School Graduate
Typically requires 5 years of experience in providing services as a Pharmacy Technician, depending on specialty area
Good mathematical skills
Attention to details
Exceptional customer service, communication, organization, problem resolution and process development skills
Demonstrated ability to work independently, maintain confidentiality, and take initiative
Advanced computer skills
If applicable per assigned work location and workflow scope, diabetic shoe fitting certification is required and will be obtained through on the job training
Ability to stand for long periods of time
Ability to walk, lift, squat, bend, twist, crawl, kneel, climb and reach about shoulders throughout the work day
Lifts, carries and/or pushes/pulls various items (bags, boxes, carts, etc.) while utilizing proper technique
Ability to deliver medications to via patient preferred mode (bedside, curbside, etc)
Flexibility to travel amongst Aurora Pharmacy locations
Must be able to: lift up to 35 lbs from floor to chest-level
lift and carry up to 35 lbs at waist height a reasonable distance
Must be able to: push/pull with 30 lbs of force.
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs