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ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Special Maintenance Lead at NRG Park in Houston, Texas. NRG Park is in the fast lane for opportunity and excitement. We are a one-of-a-kind premier facility with four major venues within one giant park. NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome (“The” Astrodome), and NRG Arena. We are seeking a unique Specialty Maintenance Lead to join our Maintenance team. The Specialty Maintenance Lead, under the direction of the Maintenance Manager, will assist in directing and coordinating the daily activities of the specialty maintenance personnel at the facility.
Job Responsibility:
Assist in directing and coordinating the daily activities of the specialty maintenance personnel at the facility
Act as liaison in the absence of the Maintenance Manager to ensure that Vehicle/Golf Cart Fleets, Carpentry, Painting trades, Grease Traps, Ansul Fire Systems, Building Roof Inspections, repairs, and Stadium Mechanical Roof Control Operation needs are coordinated and addressed
Coordinate ongoing building maintenance between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to
Responsibilities may include personnel management, to include staffing needs, interviewing, selection, training, and development, and evaluating the performance of direct reports
meeting with staff regularly
encouraging input and feedback from staff
providing feedback/coaching as required
providing positive means for employee concerns to be escalated
ensuring delegates attend meetings on supervisor’s behalf as needed
Responsible for tracking time and attendance for direct staff
targeting and addressing performance or quality of work concerns per employee as they occur
and escalating performance concerns to the Manager and/or Director as required
Assist with onboarding of direct staff
provide regular feedback to ensure improved performance as well as familiarity with policies and procedures, including company and federal safety regulations
Develop work plans and conduct frequent inspections and audits of all assigned work areas to ensure that work is carried out in a proper, effective, safe, and orderly manner
Assist with the management of maintenance staff to include scheduling, coordinating, and following up on preventative maintenance, general repairs, and daily operations of assigned tasks for each facility
Ensure customer needs and expectations are being met or addressed. Communicate status of work orders as needed to all appropriate parties at NRG Park
Supervise and provide technical skill leadership in planning, organizing, and developing the implementation and maintenance of all assigned areas including, but not limited to the plumbing infrastructure of each facility to provide continuous operation of laboratory plumbing items and light fixtures as well as other general maintenance items as required for normal daily operation
Ensure staff’s ability to safely perform and operate all related machinery, equipment, and tools
Manage and evaluate all aspects of assigned areas using planning, monitoring, and controlling processes. Maintain good working relationships with project contractors
Works in conjunction with contractors to coordinate with events and adjacent facilities at NRG Park
Serve as Project manager as assigned and assist in necessary communication to everyone affected and involved in the project
Assist in gathering bid sheets, planning, and scheduling projects required by outside contractors, as needed
Facilitate in other areas of facility operations on an as needed basis
Assist the Manager and/or Director in development and facilitation of the annual departmental operational budget, recommend an annual capital budget for long-range repairs and improvements to the facility
Develop and submit lists of necessary repairs and improvements
Oversee and supervise all work order and preventative maintenance distribution assignments to ensure an effective Preventive Maintenance Program is being carried out for all areas of his/her responsibility
Provide input to Manager and/or Director regarding unplanned breakdowns and their prevention
provide input to determine and eliminate root cause of problems or concerns
make design, maintenance, and operational problems visible, and escalate as required
Provide input on departmental procedures as needed, such as Weather Preparedness (e.g., Freeze Protection, Heavy Rain, High Wind, and Hurricane and Stadium Roof lock-down Preparation), inventory control, etc
Assist in additions and improvements for NRG Park
Understand and ensure that all fire, emergency, lighting, and other control systems are in proper working condition, as well as schedule the necessary required inspections
Carries out supervisory responsibilities in accordance with all policies and applicable laws
Responsibilities include interviewing, hiring, and training employees
planning, assigning, and directing work
appraising performance
rewarding and disciplining employees
addressing complaints and resolving problems
Requirements:
Must have proven leadership abilities and previous experience in management role
Must be able to build consensus and work effectively within the department and across departments
Must lead by example ASM GLOBAL safety standards
Effective problem-solving skills and teambuilding skills required
Effective coaching and performance management skills required
Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, and event-related services
Maintain an effective working relationship with employees and others encountered in the course of employment
Follow oral and written instructions and communicate effectively with others in both oral and written form
Know general techniques in painting, plumbing, carpentry, and building hardware maintenance and electrical/lighting systems
Shop math applicable to the building trades
Possess understanding of the operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility
Interpret shop drawings, sketches, and work orders
Understand and work from general instructions, specifications, blueprints, sketches, and preventative maintenance schedules
Follow all policies and procedures, risk management, safety precautions, rules, regulations, and emergency procedures established at the facility
Demonstrate the ability to carry out tasks in a reliable, productive, and expedient manner and be able to adhere to strict deadlines
Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment
Must be available for on-call, after hours and weekend support for scheduled events
Organize and prioritize work from event overviews and task lists to meet deadlines
Work effectively under pressure and/or stringent schedule and produce accurate results
Perform manual labor for extended periods, often under unfavorable weather conditions
Ensuring and following safety measures and regulations for forklift operation
The ability to work long and irregular hours may vary due to functions and may include day, evening, weekends, and holidays
Bachelor’s degree from an accredited four-year college or university or 4 years of comparable experience plus required related experience may be considered in lieu of a bachelor’s degree
(4) years related experience and/or training in the public assembly industry in a supervisory or management position, or an equivalent combination of education and experience
Forklift experience preferred
Work independently, exercising judgement and initiative
Work in a fast-paced environment
Remain flexible and adjust to situations as they occur
Operate a personal computer using CAD, Outlook, Windows, Word, Excel, and other standard office equipment
Be licensed to operate a motor vehicle in the United States
Must perform strenuous physical duties at times, including lifting, carrying, moving, and climbing
Must be able to lift 75lbs
Must be able to stand and work on your feet for 8-10 hours a day
Must be able to stretch and reach
Climbing ladders and working from heights as necessary