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Specialty Beauty Advisor - Lancome

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Ulta Beauty

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Location:
United States , Hoffman Estates

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Category:
Sales

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Contract Type:
Not provided

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Salary:

17.00 - 25.50 USD / Hour
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Job Description:

The Specialty Beauty Advisor – Lancôme (SBA – Lancôme) is responsible for maximizing sales in the Lancôme brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment. They represent the image, products and culture of Ulta Beauty and the Lancôme brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

Job Responsibility:

  • Maximizing sales in the Lancôme brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs
  • Assisting guests in the selection and purchase of merchandise
  • Maintaining overall store standards, including cleanliness and replenishment
  • Representing the image, products and culture of Ulta Beauty and the Lancôme brand to the Ulta Beauty guest
  • Supporting the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards)
  • Meeting or exceeding Lancôme brand sales and clientele goals and contributing to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink
  • Ensuring that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and/or services
  • Performing makeup applications, skincare analysis, and product demonstrations with guests
  • Staying current on available prestige training to drive category performance
  • Booking appointments for and supporting the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals
  • Building and maintaining strong customer relationships and active contact with a growing customer list for Lancôme brand sales by interfacing with existing customer base, maintaining active contact with growing preferred customer list, and following up on guest inquiries
  • Informing all guests about current promotions, events, and services within the store
  • Taking the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and being knowledgeable about the ingredients and benefits
  • Maintaining prompt, regular attendance
  • Contributing to an inclusive and collaborative environment that supports teammates, peers, and the internal and external guests served
  • Sharing the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor
  • Maintaining strong relationships with Lancôme brand partners through participation in required trainings and the execution of in-store events and promotions
  • Collaborating with managers and associates throughout the store to help grow the business
  • Regularly participating in ongoing training, including brand and category education
  • Being knowledgeable of and ensuring adherence to Ulta Beauty’s policies, procedures, and standards
  • Adhering to the Ulta Beauty and Lancôme brand dress code, including wearing brand assets as directed
  • Maintaining outstanding store operational standards, including cleanliness of the Lancôme brand area, testers, and demonstration stations, and any additional assigned area, including the salesfloor, restrooms, cashwrap, backroom, and break area
  • Participating in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and the processing of shipment
  • Protecting company assets by following loss prevention best practices and providing exceptional guest service
  • Executing other operational tasks as directed

Requirements:

  • High school diploma is preferred
  • Cosmetology or demonstrator license where required by state law
  • Cosmetics artistry experience preferred
  • Demonstrates significant competency in sales, products, and service
  • Ability to build and maintain strong customer relationships
  • Ability to work independently and as part of a team
  • Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
  • Strong verbal communication and interpersonal skills
  • Work a flexible schedule to include days, evenings, weekdays, and holidays
  • Attend brand sponsored trainings
  • Frequent mobility during shift
  • Frequent standing, bending, pulling, pushing, reaching, and twisting during shift
  • Continuous lifting and/or moving up to 10 lbs. during shift
  • Continuous coordination and manipulation of objects during shift
What we offer:
  • Paid time off
  • Health benefits
  • Dental benefits
  • Vision benefits
  • Life benefits
  • Disability benefits

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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