This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Specialty Beauty Advisor – Lancôme (SBA – Lancôme) is responsible for maximizing sales in the Lancôme brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment. They represent the image, products and culture of Ulta Beauty and the Lancôme brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
Job Responsibility:
Meet or exceed Lancôme brand sales and clientele goals
Ensure that each guest receives exceptional service by greeting and engaging every guest
Perform makeup applications, skincare analysis, and product demonstrations with guests
Stay current on available prestige training to drive category performance
Book appointments for and support the execution of services and in-store events
Build and maintain strong customer relationships and active contact with a growing customer list for Lancôme brand sales
Take the initiative to stay informed regarding new and existing industry trends, products, and services
Maintain prompt, regular attendance
Contribute to an inclusive and collaborative environment
Share the benefits of the guest loyalty program
Maintain strong relationships with Lancôme brand partners
Collaborate with managers and associates throughout the store
Regularly participate in ongoing training
Be knowledgeable of and ensure adherence to Ulta Beauty’s policies, procedures, and standards
Adhere to the Ulta Beauty and Lancôme brand dress code
Maintain outstanding store operational standards
Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and the processing of shipment
Protect company assets by following loss prevention best practices
Execute other operational tasks as directed
Requirements:
High school diploma is preferred
Cosmetology or demonstrator license where required by state law
Cosmetics artistry experience preferred
Demonstrates significant competency in sales, products, and service
Ability to build and maintain strong customer relationships
Ability to work independently and as part of a team
Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
Strong verbal communication and interpersonal skills