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Specialty Beauty Advisor - Clinique

United States, Phoenix · Job Posted April 05, 2026
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Job Description

The Specialty Beauty Advisor – Clinique (SBA – Clinique) is responsible for maximizing sales in the Clinique brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment. They represent the image, products, and culture of Ulta Beauty and the Clinique brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

Job Responsibility

  • Maximize sales in the Clinique brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs
  • Assist guests in the selection and purchase of merchandise
  • Maintain overall store standards, including cleanliness and replenishment
  • Represent the image, products, and culture of Ulta Beauty and the Clinique brand
  • Support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards)
  • Meet or exceed Clinique brand sales and clientele goals
  • Ensure that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and/or services
  • Perform makeup applications, skincare analysis, and product demonstrations with guests
  • Book appointments for and support the execution of services and in-store events
  • Build and maintain strong customer relationships and active contact with a growing customer list for Clinique brand sales
  • Inform all guests of current promotions, events, and services within the store
  • Stay informed regarding new and existing products and services
  • Maintain prompt, regular attendance
  • Contribute to an inclusive environment
  • Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests
  • Maintain strong relationships with Clinique brand partners
  • Collaborate with managers and associates throughout the store to help grow the business
  • Regularly participate in ongoing training
  • Be knowledgeable of and ensure adherence to Ulta Beauty’s policies, procedures, and standards
  • Adhere to the Ulta Beauty and Clinique brand dress code
  • Drive sales by keeping assigned work area replenished, signed, and faced, and ensuring testers are available and maintained
  • Maintain outstanding store operational standards
  • Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and the processing of shipment
  • Protect company assets by following loss prevention best practices
  • Execute other operational tasks as directed

Requirements

  • High school diploma is preferred
  • Cosmetology or demonstrator license where required by state law
  • Cosmetics artistry experience preferred
  • Demonstrates significant competency in sales, products, and service
  • Ability to build and maintain strong customer relationships
  • Ability to work independently and as part of a team
  • Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
  • Strong verbal communication and interpersonal skills
  • Work a flexible schedule to include days, evenings, weekends, and holidays
  • Attend brand sponsored trainings
  • Frequent mobility during shift
  • Frequent standing, bending, pulling, pushing, reaching, and twisting during shift
  • Continuous lifting and/or moving up to 10 lbs. during shift
  • Continuous coordination and manipulation of objects during shift
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