This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Specialty Beauty Advisor – Clinique (SBA – Clinique) is responsible for maximizing sales in the Clinique brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment. They represent the image, products, and culture of Ulta Beauty and the Clinique brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
Job Responsibility:
Maximizing sales in the Clinique brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment
Representing the image, products, and culture of Ulta Beauty and the Clinique brand to the Ulta Beauty guest
Supporting the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards)
Meeting or exceeding Clinique brand sales and clientele goals and contributing to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink
Ensuring that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and/or services
Performing makeup applications, skincare analysis, and product demonstrations with guests
Booking appointments for and supporting the execution of services and in-store events
Building and maintaining strong customer relationships and active contact with a growing customer list for Clinique brand sales
Informing all guests of current promotions, events, and services within the store
Staying informed regarding new and existing products and services
Maintaining prompt, regular attendance
Contributing to an inclusive environment
Sharing the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests
Maintaining strong relationships with Clinique brand partners through participation in required trainings and the execution of in-store events and promotions
Collaborating with managers and associates throughout the store to help grow the business
Participating in ongoing training
Being knowledgeable of and ensuring adherence to Ulta Beauty’s policies, procedures, and standards
Adhering to the Ulta Beauty and Clinique brand dress code
Driving sales by keeping assigned work area replenished, signed, and faced, and ensuring testers are available and maintained in compliance with hygiene standards
Maintaining outstanding store operational standards
Participating in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and the processing of shipment for the Clinique brand
Protecting company assets by following loss prevention best practices and providing exceptional guest service
Executing other operational tasks as directed
Requirements:
High school diploma is preferred
Cosmetology or demonstrator license where required by state law
Cosmetics artistry experience preferred
Demonstrates significant competency in sales, products, and service
Ability to build and maintain strong customer relationships
Ability to work independently and as part of a team
Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
Strong verbal communication and interpersonal skills
Work a flexible schedule to include days, evenings, weekends, and holidays
Attend brand sponsored trainings
Frequent mobility during shift
Frequent standing, bending, pulling, pushing, reaching, and twisting during shift
Continuous lifting and/or moving up to 10 lbs. during shift
Continuous coordination and manipulation of objects during shift