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Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
Job Responsibility
Maximize sales in the MAC brand by engaging guests to determine their individual needs
Assist guests in the selection and purchase of merchandise
Maintain overall store standards, including cleanliness and replenishment
Represent the image, products, and culture of Ulta Beauty and the MAC brand
Support the Experience Manager through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards)
Meet or exceed MAC brand sales and service goals
Build and maintain strong customer relationships
Ensure each guest receives exceptional service
Conduct personalized, professional caliber makeup demonstrations, applications, and lessons
Remain informed and participate in promotions and marketing initiatives
Book appointments for and support the execution of services and in-store events
Maintain prompt, regular attendance
Contribute to an inclusive environment
Share the benefits of the guest loyalty program
Maintain and update an active clientele portfolio for MAC brand sales
Serve as an Ulta Beauty and MAC brand ambassador
Maintain strong relationships with MAC brand partners
Regularly participate in ongoing training
Collaborate with managers and associates
Be knowledgeable of and ensure adherence to Ulta Beauty's policies
Adhere to the Ulta Beauty and MAC brand dress code
Drive sales by keeping assigned work area replenished, signed, and faced
Maintain outstanding store and MAC operational standards
Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment
Protect company assets by following loss prevention best practices
Execute other operational tasks as directed
Requirements
High school diploma is preferred
Cosmetology or demonstrator license where required by state law
Cosmetics artistry experience preferred
Demonstrates significant competency in sales, products, and service
Ability to build and maintain strong customer relationships
Ability to work independently and as part of a team
Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
Strong verbal communication and interpersonal skills