Specialty Account Manager Job at Amgen (West Palm Beach)

Job Description

In this vital role you will be responsible for representing Amgen products to physicians and healthcare professionals, establishing product sales, and performing total territory account management. This includes providing disease information and education to medical professionals and all external customers involved in the care of patients.

Job Responsibility

Consistently achieve assigned sales objectives through the promotion of patient-centered disease and product education to HCPs to improve patient care while adhering to corporate compliance guidelines
Implement goals of the marketing plan through execution of strategic account business plan
Demonstrated experience working in a matrix environment, which will encompass Case Managers, Medical Affairs, Patient access team, and other parties as deemed necessary
Effectively utilize all available resources and programs including peer to peer education and cross functional partners within the company to address identified knowledge gaps
Proven ability to navigate and identify opportunities through the healthcare landscape including academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems
Establish productive business relationships with key local, regional, and national KOLs within the geographical coverage area and assigned therapeutic areas
Develops and maintains a high-level, in-depth disease and therapeutic clinical and scientific knowledge
Utilize a consultative selling approach involving a highly technical, solution oriented selling technique enabling the specialist to meet the needs of healthcare professionals Rare Disease patients
Execute all of the above with a strong understanding and adherence to compliance and corporate policies including appropriate documentation and reporting

Requirements

Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
Master’s degree & 6 years of collective account management experience, sales, & commercial experience
Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
Associate degree & 10 years of collective account management experience, sales, & commercial experience
Bachelor's degree strongly preferred
Graduate business or healthcare related degree preferred
7+ experience in biotech, specialty pharmaceutical, or rare disease sales
3+ years of experience in one or more of the following: Rare disease/orphan drug experience
ultra-orphan preferred
Rare disease launch experience strongly preferred
Rheumatology experience preferred
At least 3 years of in office injection/infusion sales selling a product that is a medical benefit requiring extensive coordination with patient access services
Previous experience operating in a matrix selling environment collaborating with patient services, market access, medical affairs, and reimbursement with significant focus on patient centricity
Market development / deep profiling in rare, unmet spaces experience preferred
Demonstrated success educating HCPs about complex diseases diagnosed through clinical observation involving diverse patient profiles that do not always lend themselves to simple segmentation diagnosis
Documented track record of delivering consistent, exceptional levels of performance
Proven ability to work independently in a fast-paced, highly challenging work environment
Excellent written and verbal communication skills
Strong organizational, analytical and computer skills required
Proficient in Microsoft Office
Professional, proactive demeanor
Strong interpersonal skills
Requires approximately 20-30% travel, including some overnight and weekend commitments

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

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