Specialty Account Manager, Ocular - Philadelphia South Job at Amgen (Philadelphia)

Job Description

Join Amgen’s Mission of Serving Patients. In this vital role you will be responsible for representing TEPEZZA to physicians and health care professionals, establishing product sales, and performing total territory account management. The Specialty Account Manager is responsible for providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific to their designated accounts. The SAM acts as central account manager; responsible for driving product demand and coordinating relevant field teams to address account needs.

Job Responsibility

Representing TEPEZZA to physicians and health care professionals, establishing product sales, and performing total territory account management
Providing account management support to accounts within a specific geography
Acting as central account manager
responsible for driving product demand and coordinating relevant field teams to address account needs
Developing a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals
Promoting TEPEZZA within approved labeling in a comprehensive, fair and ethical manner
Addressing issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members
Developing strong customer relationships
Consistently meets or exceeds corporate sales goals
Communicates territory activity in an accurate and timely manner
Drive product demand among targets through education on disease state and product information
Provides feedback to sales and business unit leadership, colleagues, and other internal departments
Adheres to the Company’s compliance policies and guidelines
Work closely with patient services and market access team members
Coordinate between accounts and relevant Amgen field teams to support full range of account needs
Educate healthcare professionals and office staff on site of care options
Attends medical congresses and society meetings as needed
Manages efforts within assigned promotional and operational budget
Maximizes use of approved resources
Successfully completes all Company training classes
Completes administrative duties in an accurate and timely fashion
Functions as a contributing member of a high-performance team

Requirements

Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience
OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
OR Associate degree & 10 years of collective account management experience, sales, & commercial experience
Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination
Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams
Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences
Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred
Sales experience in Rheumatology, Gastroenterology, Nephrology, Hematology, Neurology, and/or rare/specialty disease states preferred
Site of care and reimbursement experience strongly preferred
Experience working with institutions and integrated delivery networks preferred
Pharma account management selling experience essential
must be able to coordinate across field teams to address full range of account needs
Approximately 80% travel (may vary by territory), including some overnight and weekend commitments
Proficient in Microsoft Office
Professional, proactive demeanor
Strong interpersonal skills
Excellent written and verbal communication skills

Nice to have

Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination
Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams
Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred
Sales experience in Rheumatology, Gastroenterology, Nephrology, Hematology, Neurology, and/or rare/specialty disease states preferred
Site of care and reimbursement experience strongly preferred
Experience working with institutions and integrated delivery networks preferred

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

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Specialty Account Manager, Ocular - Philadelphia South

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