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Join Amgen’s Mission of Serving Patients. The Specialty Account Manager is responsible for providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific to their designated accounts. The SAM acts as central account manager; responsible for driving product demand and coordinating relevant field teams to address account needs.
Job Responsibility:
Responsible for representing UPLIZNA to physicians and health care professionals, establishing product sales, and performing total territory account management
Provide account management support to accounts within a specific geography
Act as central account manager
responsible for driving product demand and coordinating relevant field teams to address account needs
Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals
Promote UPLIZNA within approved labeling in a comprehensive, fair and ethical manner
Address issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members
Develop strong customer relationships
Consistently meet or exceed corporate sales goals
Communicate territory activity in an accurate and timely manner
Drive product demand among targets through education on disease state and product information
Provide feedback to sales and business unit leadership, colleagues, and other internal departments
Adhere to the Company’s compliance policies and guidelines
Work closely with patient services and market access team members
Coordinate between accounts and relevant Amgen field teams to support full range of account needs
Educate healthcare professionals and office staff on site of care options
Attend medical congresses and society meetings as needed
Manage efforts within assigned promotional and operational budget
Maximize use of approved resources to achieve territory and account level goals
Successfully complete all Company training classes
Complete administrative duties in an accurate and timely fashion
Function as a contributing member of a high-performance team
Requirements:
Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
Master’s degree & 6 years of collective account management experience, sales, & commercial experience
Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
Associate degree & 10 years of collective account management experience, sales, & commercial experience
Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred
Sales experience in Rheumatology, Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred
Site of care and reimbursement experience strongly preferred
Experience working with institutions and integrated delivery networks preferred
Approximately 80% travel (may vary by territory), including some overnight and weekend commitments
Proficient in Microsoft Office
Professional, proactive demeanor
Strong interpersonal skills
Excellent written and verbal communication skills
Nice to have:
Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred
Sales experience in Rheumatology, Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred
Site of care and reimbursement experience strongly preferred
Experience working with institutions and integrated delivery networks preferred
What we offer:
Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible