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Specialty Account Manager, Nephrology

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Amgen

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Location:
United States , Houston

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Category:
Sales

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Contract Type:
Not provided

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Salary:

154736.00 - 203801.00 USD / Year
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Job Description:

In this vital role you will be representing KRYSTEXXA to physicians and healthcare professionals, playing a key role in establishing product demand and delivering comprehensive account management within a designated territory. You will serve a central point of contact, response for educating medical professionals and external stakeholders on disease state awareness and product information to support optimal patient care. As a Nephrology SAM, you will drive product utilization while identifying and addressing the unique needs of each account. This includes building and maintaining strong relationships with healthcare providers, coordinating cross-functional field teams, and executing aligned strategies to ensure access, education, and support for rare disease treatments.

Job Responsibility:

  • Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals
  • Promote KRYSTEXXA within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines
  • Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information
  • Build and manage strong relationships with a range of stakeholders across the patient care ecosystem—including physicians, nurses, office staff, case managers, and infusion centers
  • Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics
  • Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers
  • Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization
  • Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care
  • Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape
  • Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning
  • Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders
  • Maximize use of promotional resources and operate within assigned territory budget to support business objectives
  • Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge
  • Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards

Requirements:

  • Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
  • Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
  • High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
  • Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
  • Master’s degree & 6 years of collective account management experience, sales, & commercial experience
  • Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
  • Associate degree & 10 years of collective account management experience, sales, & commercial experience

Nice to have:

  • Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination
  • Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams
  • Prior experience working in or with Nephrology strongly preferred
  • Familiarity with infused therapies, buy-and-bill products, products under medical and pharmacy benefit highly desired
  • Experience engaging within community practices, academic centers, IDNs, and hospital systems
  • Ability to collaborate effectively in a matrix environment, working cross-functionally with Market Access, Patient Services, MSLs, TLLs, and Field Reimbursement
  • Strong knowledge of payer policies, reimbursement processes, and managed markets is a plus
  • experience negotiating access or navigating formulary pathways is preferred for more strategic roles
  • Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences
  • Excellent interpersonal, written, and verbal communication skills
  • ability to communicate with both clinical and administrative stakeholders
  • High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools
  • Willingness to travel approximately 20–30%, including occasional overnight or weekend travel as needed
What we offer:
  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans and bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements, where possible

Additional Information:

Job Posted:
April 24, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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