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As a Specialized Equipment Field Technician with RHI Magnesita, you’ll play a vital role in installing, maintaining, and commissioning specialized refractory maintenance and application machinery at customer sites and our York, PA shop. You’ll be the go-to expert for troubleshooting, repairs, and ensuring our equipment operates safely and efficiently. You’ll also support and train local service technicians, helping us deliver world-class service to our customers. Required travel up to 60% to client sites for machine installation and maintenance. When not not traveling, you would report to the York shop.
Job Responsibility:
Execute installation, maintenance, and commissioning of specialized machinery at customer sites and York, PA site
Identify training needs and implement plans for local service technicians
Report machine conditions and spare parts status to your supervisor
Troubleshoot and repair specialized and standard machines as needed
Ensure all machinery and equipment are safe and operational, with no risk to health or safety
Coordinate technical support from third parties for repairs and maintenance
Provide technical acceptance and commissioning of new machines
Train machine operators and implement preventive maintenance routines
Collaborate with sales teams, site personnel, and the local shop for team development
Uphold company policies, department goals, and safety rules at all facilities
Drive continuous improvement and take ownership of assigned work
Travel up to 60% for machine installation and maintenance
40% local shop support
Requirements:
Ability to travel up to 60%
2+ years in machine installation, commissioning, or maintenance
Mechanical/Electrical Technician (emphasis on Electrical)
Maintenance and materials application experience
Customer service skills
Basic automation and PLC/VFD knowledge (programming not required)
Proficiency in MS Office (Excel, Word, Outlook, Teams)
What we offer:
Competitive compensation and benefits
Opportunities for professional growth and development
Exposure to advanced machinery and technology
Collaborative, safety-focused work environment
The chance to make a real impact at customer sites and within our organization
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