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The specialized advisor is responsible for supporting the management team by demonstrating superior sales behaviors and leadership on the floor, fostering a positive work environment, and executing processes and operational goals in accordance with company standards and policies. The main role is to assist floor staff in motivating the team to exceed sales targets. The sales manager position is considered a part-time key holder. Everyone plays a crucial role, and the goal of a specialized advisor is to engage and inspire our customers to give their best by offering an uncompromised and unparalleled customer experience.
Job Responsibility:
Acts as an ambassador, demonstrating brand knowledge, and keeps up to date with products
Establishes strong connections and relationships with customers to maintain positive interactions
Upholds and executes all of the company's customer service initiatives
Assists with processing, restocking merchandise, and monitoring in-store inventory
Assists with floor movement, merchandising, display maintenance, and the cleanliness of the floor and warehouse
Organizes the warehouse ensuring labeling, logical placement, organization, and cleanliness are maintained
Leads store opening and closing procedures when management is not present
Performs any other tasks assigned by a member of the management team
Requirements:
At least one year of retail experience in a specialized environment
Flexible availability, including evenings, weekends, and holidays
Strong sales experience and a proven ability to achieve top results in individual sales performance
Strong communication, interpersonal, and customer service skills
Ability to work in a team and interact effectively with others
Good time management and organizational skills
Proficiency in computer use and experience with cash registers
Ability to stand most of the time or move around on the sales floor or warehouse
Bilingual
Ability to move merchandise and lift up to 40 lbs
What we offer:
Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts
may also be offered a competitive bonus and/or commission plan