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Speciality Client Partner - High Tech/Manufacturing

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NTT DATA

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Location:
United States , Plano

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Category:
Sales

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Contract Type:
Not provided

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Salary:

128861.00 - 286359.00 USD / Year
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Job Description:

The Speciality Client Partner in High Tech/Manufacturing will be responsible for managing executive relationships and ensuring client satisfaction. With over 10 years of experience in account management and digital transformation, the candidate will collaborate with internal teams to deliver exceptional outcomes. This remote role offers a competitive salary range of $128,861 - $286,359, depending on experience and qualifications.

Job Responsibility:

  • Serve as the trusted advisor to senior executives, strengthening relationships and ensuring Launch remains aligned with client business priorities
  • Lead strategic account planning and executive business reviews, ensuring clients see measurable value and impact from Launch engagements
  • Grow revenue within existing accounts through consultative and solution-based selling, cross-sell, and upsell aligned to client needs
  • Partner with internal teams (delivery, design, product, engineering) to ensure seamless execution and exceptional outcomes
  • Act as a liaison between clients and internal teams, effectively communicating requirements, managing expectations, and ensuring alignment throughout the project lifecycle
  • Co-create client roadmaps and value metrics that track impact over time
  • Maintain oversight of account health, including satisfaction, retention, and long-term growth opportunities
  • Manage portfolio P&L, ensuring account profitability and financial health
  • Act as the voice of the client within Launch, influencing internal strategies and priorities to better serve clients
  • Mentor and support teams working across your accounts to ensure continuity, quality, and client delight

Requirements:

  • 10+ years of experience in account management or client relationship leadership within consulting, digital services, or technology firms
  • 5+ years’ experience selling in digital product design, user experience, research, and innovation areas
  • 5+ years experience of digital transformation, product-led approaches, and innovation strategies
  • 8+ years of experience in Hi Tech/Manufacturing
  • Familiarity with modern software development lifecycles and digital delivery methodologies
  • Strong business acumen, with the ability to connect technology to business outcomes
  • Exceptional communication, negotiation, and executive presentation skills
  • High emotional intelligence and relationship management expertise
What we offer:
  • medical, dental, and vision insurance
  • flexible spending or health savings account
  • life and AD&D insurance
  • short and long term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program with company match

Additional Information:

Job Posted:
March 13, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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