Specialist Works Service Engineer Job at Outsource UK (Lancashire)

Specialist Service Desk Engineer

The number one goal of everyone in our team is to make our clients exceptionally...

Location

United Kingdom , Hebburn

Salary:

34000.00 - 44000.00 GBP / Year

ITC Service Ltd

Expiration Date

Until further notice

Requirements

A love of (and ability to) Solve Problems & Challenges
Excellent communication skills, founded in being a good listener
Advanced diagnosis skills of technical issues related of end-user hardware & software and network devices
A deep desire to deliver an amazing Client Experience
Advanced knowledge of IT Applications, Software & Hardware
The ability to speak both Geek and human
Experience using a Ticketing system / RMM Tool and PSA software (5 years minimum)
Experience providing support via remote tools (5 years minimum)
Experience handling Technical Service Tickets (5 years minimum)
Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business (5 year minimum)

Job Responsibility

Work on and resolve escalated Service Desk Tickets and Projects
Delight our Clients with a Friendly, Quick and Helpful Experience
Provide the Client with advanced remote troubleshooting
Remote Hardware Maintenance and Support
Use our Ticketing System to manage projects and resolve Service Desk Tickets & Service Requests
Managing and recording all work though our Ticketing System
Make sure that Client Documentation is well maintained
Split tickets that have several issues into their own individual ticket
Make sure that tickets aren’t “stale” throughout the process
Review RMM dashboard and apply remediation actions as indicated by our Processes

Fulltime

Cross Technology Service Delivery Field Support Engineer (L2) - Security Engineer

The Cross Technology Service Delivery Security Support Engineer (L2) role at NTT...

Location

Philippines , Makati

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum 4 to 6 years of total experience
Minimum 2 to 3 years as a Network Security support resource
Degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
Required certification: Check Point Certified Security Administrator (CCSA) or Check Point Certified Expert (CCSE) or Check Point Certified Cloud Specialist (CCCS) or Check Point Certified VSX Specialist or Check Point Certified Maestro Expert or Cisco Certified Network Associate - Enterprise or Cisco Certified Network Associate - Security or Cisco Certified Network Professional – Enterprise or Cisco Certified Network Professional – Security
Experience with troubleshooting and providing support in security/network/data center/systems/monitoring Services within a medium to large ICT organization
Working knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Center, Telephony, Exchange, Cloud, Backup, etc.)
Handled security products like Firewalls, Cloud Security and SASE (i.e Check Point NGFW, Check Point CloudGuard, Check Point Harmony, etc.)

Job Responsibility

Provide a managed service to clients to ensure their IT infrastructure and systems remain operational
Proactively monitor, identify, investigate, and resolve technical incidents and problems to restore service
Proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA)
Contribute to / support on project work as and when required
Monitor client infrastructure and solutions
Identify problems and errors prior to or when they occur
Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
Investigate first line incidents assigned and identify the root cause of incidents and problems
Fulfill approved requests following agreed procedures
Provide telephone or chat support to clients when required

What we offer

Workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive
Part of a global company that is a $30+ billion business and technology services leader
Committed to accelerating client success and positively impacting society through responsible innovation
Global Top Employer with experts in more than 50 countries
Equal Opportunity Employer with a global culture that embraces diversity

Fulltime

New

Field Service Engineer

Planet Recruitment are proud to be working with a leading manufacturer of life-s...

Location

United Kingdom , Swindon

Salary:

40000.00 - 41000.00 GBP / Year

PLANET RECRUITMENT SERVICES LTD

Expiration Date

Until further notice

Requirements

HNC/HND in Electronics, Electrical Engineering, or similar technical qualification preferred
Experience troubleshooting or repairing electronic equipment
Previous Field Service Engineering experience advantageous but not essential
Commissioning/installation experience desirable
Strong communication and customer service skills
Full UK Driving Licence essential
IPAF, Confined Space, or Safety Passport desirable, though training will be provided
Comfortable in a physically active role, including occasional confined space work

Job Responsibility

Maintain, repair, calibrate, and commission specialist gas detection equipment
Deliver excellent customer service
Service, calibrate, and repair electronic gas detection equipment
Ensure products are fully tested and operational following service visits
Complete service reports and required documentation accurately
Work closely with the Service Administration team to coordinate jobs
Support colleagues on larger projects where required
Maintain van stock, calibration equipment, PPE, and service tools
Deliver customer training once fully trained
Cover the Swindon to Chippenham area, with occasional travel for two-person jobs

What we offer

£40k to £41k per annum
Paid overtime (1.5x rate / double time Sundays)
37.5-hour working week with travel time included
Company van and credit card
Pension scheme (up to 10.5% matched)
Company shares & health cash plan
25 days holiday + birthday off (after 1 year)
Optional holiday purchase scheme
Enhanced family leave & Employee Assistance Programme
Ongoing training and career development opportunities

Fulltime

Specialist - Service Sales Upgrade (Loads)

Location

India , Chennai

Salary:

Not provided

Nordex Group

Expiration Date

Until further notice

Requirements

Bachelor's degree in engineering, Project Management or related field
5 to 10 years of experience in wind & site assessments, mechanical loads department or equal technical service organisations in the wind energy industry
Highly analytical with a holistic approach and strong problem solving skills
Self-driven, focused and pragmatic with demonstrated ability to bring topics to success in a complex environment
Optionally Know-how in wind turbine technology (site assessment, wind turbine control, load calculation, aerodynamics, etc.)
Optionally WindPRO and Python experience
Fluent in English, while German would be an advantage

Job Responsibility

Re-assessing existing/planned wind farms with an internal tool chain confirming the compatibility of certain upgrades and the turbine specific structural integrity
This task includes assessment of site-specific wind conditions (Wind & site recheck), application of mechanical load mitigation strategies, running bucket approaches, assessing the possibility for lifetime extension, approval processes and writing reports
Support the upgrades sales by creating benefit calculations, driving validation campaigns and initiate the implementation of upgrades
Work together with our global service regions and our after sales colleagues to convince customers and their stakeholders such as grid operators or authorities and enable a successful product sale
Have a measurable impact on the business performance of the global Service business unit
Build up a large network within the company and the industry to be up to date on new technological developments
Represent the team in strategic discussions and development decision meetings

Fulltime

Service Engineer – Dairy Equipment

T H WHITE Dairy is a leading DeLaval dealer supporting dairy farms across the so...

Location

United Kingdom , Attleborough

Salary:

Not provided

T H WHITE Group

Expiration Date

Until further notice

Requirements

An engineering background with skills in mechanical, hydraulic, pneumatic and/or electrical work
Electrical bias and fault-finding experience would be advantageous
Strong diagnostic and problem-solving skills
Good communication skills and a customer-focused approach
Ability to work independently, stay organised and manage changing priorities
IT literate and able to complete service records accurately
Full UK driving licence
Own basic hand tools
specialist tools will be provided
Willingness to join an out-of-hours rota of 1 week in every 3 once trained

Job Responsibility

Service, maintain and repair milking equipment, parlours and automated dairy systems
Attend breakdowns and aim for a high first-time fix rate
Carry out installation and commissioning work as required
Complete clear and accurate job paperwork in a timely manner
Maintain high standards of housekeeping, professionalism and customer service on site
Work safely at all times and follow health and safety procedures
Represent T H WHITE positively when working on customer farms

What we offer

Company van
Extensive overtime paid at a premium
Specialist product and technical training
23.5 days’ holiday, rising to 26.5 days with service, plus bank holidays
Share Plan, giving employees a real stake in the business
Competitive pension scheme with employer contributions of up to 8.5% (subject to qualifying period)
Life assurance cover of up to 5x salary with service
Staff discounts on a wide range of products including tools, workwear, household supplies and machinery

Fulltime

Field Service Engineer (Electronics)

Planet Recruitment are proud to be working with a leading manufacturer of life-s...

Location

United Kingdom , Swindon

Salary:

40000.00 - 41000.00 GBP / Year

PLANET RECRUITMENT SERVICES LTD

Expiration Date

Until further notice

Requirements

HNC/HND in Electronics, Electrical Engineering, or similar technical qualification preferred
Experience troubleshooting or repairing electronic equipment
Previous Field Service Engineering experience advantageous but not essential
Commissioning/installation experience desirable
Strong communication and customer service skills
Full UK Driving Licence essential
IPAF, Confined Space, or Safety Passport desirable, though training will be provided
Comfortable in a physically active role, including occasional confined space work

Job Responsibility

Maintaining, repairing, calibrating, and commissioning specialist gas detection equipment
Delivering excellent customer service
Service, calibrate, and repair electronic gas detection equipment
Ensure products are fully tested and operational following service visits
Complete service reports and required documentation accurately
Work closely with the Service Administration team to coordinate jobs effectively
Support colleagues on larger projects where required
Maintain van stock, calibration equipment, PPE, and service tools
Deliver customer training once fully trained
Cover the Swindon to Chippenham area, with occasional travel for two-person jobs

What we offer

Paid overtime (1.5x rate / double time Sundays)
37.5-hour working week with travel time included
Company van and credit card
Pension scheme (up to 10.5% matched)
Company shares & health cash plan
25 days holiday + birthday off (after 1 year)
Optional holiday purchase scheme
Enhanced family leave & Employee Assistance Programme
Ongoing training and career development opportunities

Fulltime

Customer Service Specialist

We are EDP, a global energy company present in around 29 markets with a particul...

Location

Portugal , Lisboa

Salary:

Not provided

EDP

Expiration Date

Until further notice

Requirements

3 to 5 years of relevant professional experience
Strong electrical knowledge
Solid experience in solar energy, storage systems, and electric mobility solutions
Experience in field service or solar technical support environments
Knowledge of the solar installation process and related technologies
Familiarity with call center or backoffice environments is a plus
Experience with workforce management (WFM) tools is valued
Ability to work in multidisciplinary teams
Strong communication and interpersonal skills
Structured thinking and ability to manage complex workflows

Job Responsibility

Provide technical support and customer service within solar, energy storage, and electric mobility solutions
Support field service operations and ensure high-quality technical assistance to customers and partners
Monitor and support the solar installation process, ensuring compliance with technical and operational standards
Collaborate with multidisciplinary teams (technical, operations, and customer service) to resolve complex issues
Contribute to the creation, optimization, and standardization of processes and procedures
Support backoffice and call center operations with technical expertise when required
Structure and improve workflows to increase operational efficiency and service quality
Ensure effective communication with stakeholders, providing clear and accurate information
Support workforce planning activities using WFM tools when applicable

Fulltime

Lead Service Specialist 1

The High Voltage GIS Site Supervisor is responsible for on-site supervision of i...

Location

United States

Salary:

91400.00 - 152200.00 USD / Year

The Muse

Expiration Date

Until further notice

Requirements

Proven expertise with High Voltage GIS substations (69 kV - 800 kV)
Strong background in installation, maintenance, repair, and retrofit activities
Solid knowledge of EHS, OSHA, NFPA 70E, and LOTO requirements
Ability to read and interpret electrical, mechanical, and layout drawings
Strong field leadership and customer communication skills
Fluent in English (spoken and written)
Legal authorization to work in the United States
Technical degree or engineering background in Electrical Engineering or equivalent
HV, EHS, OSHA, NFPA 70E certifications are an advantage

Job Responsibility

Supervise and coordinate GE Vernova field teams and subcontractors
Plan and manage installation, maintenance, repair, and modernization activities for HV GIS systems (69 kV - 800 kV)
Ensure work is performed in accordance with GE Vernova procedures, IEC / IEEE standards, contract requirements, and customer expectations
Enforce strict compliance with GE Vernova EHS policies and site safety rules
Monitor work quality and manage inspections, audits, and hold points
Lead safety meetings, Job Safety Analyses (JSA/AHA), and daily toolbox talks
Serve as the primary on-site interface with the customer
Identify, troubleshoot, and resolve GIS-related technical issues
Prepare daily, weekly, and final site progress reports
Support commissioning and high-voltage testing activities when required

What we offer

Health Insurance
Health Reimbursement Account
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability
Long-Term Disability
FSA
FSA With Employer Contribution
HSA

Fulltime

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Specialist Works Service Engineer

Job Description

Job Responsibility

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