Specialist Support Officer - Vulnerable Customers Job at Capital on Tap (Manchester)

Domestic Abuse Housing Support Officer

At MSV Housing we’re committed to making sure our customers have good quality sa...

Location

United Kingdom , Manchester

Salary:

35859.00 - 38141.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Good standard of education with minimum of 5 GCSEs or equivalent at Grade C or above including Maths and English
Experience of delivering a variety of services to tackle Domestic Abuse
Understanding of the Domestic Abuse Act 2021 and best practice in supporting customers impacted by domestic abuse
Demonstratable victim centred non-judgmental approach to case management
Full driving licence, access to a car and willing to travel across the Northwest

Job Responsibility

Deliver specialist, victim-centred support to residents experiencing domestic abuse, ensuring all casework is managed in line with relevant legislation, policies, and best practice
Manage a varied caseload of domestic abuse and anti-social behaviour cases, including conducting risk assessments, safeguarding actions, and progressing cases through to resolution
Lead on investigations and legal case preparation, including gathering evidence, drafting statements, liaising with solicitors, and attending court where required
Work collaboratively with internal teams and external partners, including safeguarding agencies and MARAC, to support vulnerable customers and strengthen outcomes
Maintain accurate records, contribute to service improvements, and support wider team objectives to promote safer communities and sustain tenancies

What we offer

Essential car user allowance to support you with car running costs
Flexibility on where you work with home working kit provided
33 days holiday per year plus bank holidays, and a holiday a buy scheme
Company pension scheme with up to 10% matched contributions
Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more
Enhanced sick pay with up to 3 months full pay and 3 months half pay
Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives
Life assurance subject to being a member of our company pension scheme
Learning and development to support you to develop the skills you need to fulfil your role and progress in your career
Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause

Fulltime

Client Systems Support Specialist

Delta Solutions & Strategies is seeking a Client Systems Support Specialist to s...

Location

United States , Vandenberg SFB

Salary:

90000.00 - 100000.00 USD / Year

Delta Solutions & Strategies

Expiration Date

Until further notice

Requirements

TS/SCI Security Clearance
4–6 years of experience providing Tier II client or desktop support, system configuration, and technical issue resolution across multiple networks and environments
Bachelor’s degree in Information Systems, Computer Science, or related field, or equivalent experience (4 years)
Must meet position and certification requirements outlined in DoD 8140 for Technical Support Specialist or System Administrator role at the appropriate tier within six months of hire
Strong customer service and communication skills with ability to support personnel at all organizational levels including senior leaders
Knowledge of ITSM ticketing systems (e.g., ServiceNow) and DoD configuration management standards
Familiarity with endpoint hardening, patching, and vulnerability management practices
Ability to lift up to 50 lbs. and support physical system setup in office or operations center environments
Provide after-hours and contingency support as required

Job Responsibility

Serve as the first point of contact for all IT service requests via phone, ticketing system, email, or walk-up support
Log, categorize, and prioritize incidents and service requests in accordance with established service-level objectives
Perform Tier I and Tier II troubleshooting for workstations, laptops, mobile devices, printers, and peripheral equipment
Diagnose and resolve software, operating system, and user application issues within established baselines and STIG requirements
Join systems to the domain, configure network settings, and ensure connectivity to shared drives, printers, and collaboration tools
Deploy and maintain system images, patches, and baseline configurations to ensure standardization and compliance
Install, configure, and troubleshoot CAC, Token, and multi-factor authentication (MFA) solutions across classified and unclassified networks
Assist with account access issues, password resets, and permissions management in coordination with the Identity and Access Management team
Perform workstation hardening, vulnerability remediation, and endpoint security enforcement in support of RMF and ACAS requirements
Provide on-site and remote support for VTC, Teams, and other collaboration systems used in operational and executive environments

What we offer

medical
dental
vision
life insurance
401(k)
PTO
paid holidays
parental, military and jury duty paid leaves

Fulltime

Specialist Housing Officer

Role Purpose: We are recruiting for a Specialist Housing Officer to deliver an e...

Location

United Kingdom , West London

Salary:

28.00 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Strong understanding of enhanced housing management and commitment to continuous improvement
Experience working as a Sheltered Housing Officer within a local authority or housing association
Knowledge of housing legislation and regulatory frameworks
Proven experience in a customer-facing role, supporting older and vulnerable residents
Ability to handle sensitive situations with empathy and professionalism
Must hold a valid Enhanced DBS (essential)

Job Responsibility

Deliver a comprehensive enhanced housing management service, supporting residents to sustain their tenancies
Work within a specialist team focused on older and vulnerable customers, driving continuous service improvement
Ensure all work is carried out in line with council policies, procedures, and best practice guidelines
Conduct regular inspections of sheltered housing schemes, ensuring communal areas are safe, clean, and well maintained
Ensure resident needs are considered in planned maintenance programmes
Report and monitor household repairs, particularly supporting residents who may need additional assistance
Coordinate and deploy support services such as a handyperson service to provide tailored, accessible solutions
Work collaboratively with internal teams, contractors, and external partners to deliver joined-up services

Fulltime

New

Senior Cyber Threat Hunting Specialist

The Senior Cyber Threat Hunting Specialist supports the Missile Defense Agency (...

Location

United States , Redstone Arsenal, Huntsville

Salary:

149000.00 - 158000.00 USD / Year

Amentum

Expiration Date

June 22, 2026

Requirements

Must have 6 years of combined experience in Defensive Cyber Operations (DCO), to include enterprise-level security monitoring, incident response, and threat hunting
Must have 2 years of experience in management or leadership in a team environment
Must have experience applying the MITRE ATT&CK framework to security operations or intelligence analysis
Must have one, or more, of the following certifications: CFR, CySA+, GCFA, GCIA, GICSP
Must have an active DoW Top Secret with SCI Eligibility
Have experience with MS Office 365 suite applications (Word, Excel, PowerPoint, Visio, etc.)
Be able to multi-task and prioritize various projects and assignments in a dynamic work environment to meet scheduled/unscheduled customer requests
Be willing to travel up to 25% of the time
Be willing to support teams in a 24/7 operational environment and respond quickly to emergencies as needed
Have excellent communication skills, with the ability to translate complex technical findings into concise and actionable intelligence for senior leadership and non-technical stakeholders

Job Responsibility

Serve as the primary Subject Matter Expert (SME) on advanced threats for the MDA Cyber Security Service Provider (MDA CSSP), collaborating with Defensive Cyber Operations, Cyber Threat Intelligence (CTI), Cyber Threat Emulation (CTE), and Forensics teams to drive unified defensive strategies
Develop and execute intelligence-driven hunt hypotheses to detect Advanced Persistent Threats (APTs) and anomalies that bypass traditional security controls
Map adversary Tactics, Techniques, and Procedures (TTPs) using the MITRE ATT&CK framework and integrate tactical threat intelligence into hunt operations
Analyze network traffic, host-based logs, and endpoint telemetry utilizing SIEM, EDR, and packet capture tools
Correlate asset, threat, and vulnerability data against known adversary exploits and techniques to determine impact and improve network defensive posture
Leverage actionable Cyber Threat Intelligence data to search for indicators of compromise and assist in the development of SIEM content/signatures to detect known attack patterns and make recommendations to improve detection capabilities, tune alerts, and close security gaps
Coordinate with CSSP subscribers to develop current configurations, rules, and signatures for cyber security related toolsets
Coordinate with CSSP subscribers to notify, investigate, and remediate discrepancies in security logging and CSSP alignment
Transition confirmed threats to Defensive Cyber Operations, providing forensic artifacts, root cause analysis, and actionable intelligence during active investigations
Create and maintain custom scripts (e.g., PowerShell, Bash, Elastic KQL, ES|QL) to automate data parsing, log aggregation, and routine hunt tasks

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

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Personnel Security Specialist - Entry

The PSS provides support for security assessment investigations, including backg...

Location

United States , Huntsville

Salary:

58000.00 - 65000.00 USD / Year

Amentum

Expiration Date

Until further notice

Requirements

Must have an Active Top Secret US Government Clearance. Note: US Citizenship is required to maintain a Top Secret Clearance.
Two (2) years of experience in the personnel security investigative or investigative analyst field.
Demonstrated analytical ability to critically review and analyze various types of incoming material and investigative reports to discern potential security vulnerabilities and to identify viable investigative leads
Experience conducting and interpreting database checks and credit reports.
Experience performing routine office administrative support functions.
Proficient computer skills to include: Working knowledge of Microsoft Office software applications (Word, Excel, Outlook, PowerPoint)
Use of the Internet to conduct research and / or open-source checks in aid of investigations
Experience performing database searches for information related to personnel security matters.
Responsibility for security of program data and materials.
Processing security clearance and BI documentation in preparation for adjudication.

Job Responsibility

The PSS provides support for security assessment investigations, including background investigations, periodic reinvestigations, security clearances, employment suitability determinations and continuous evaluation of employees to ensure eligibility for employment
Provides support and service to the administration of Security Programs by participating in the direction, from inception to completion of less complex security assessment investigations and rendering appropriate adjudication recommendations regarding the same.
Conducts, reviews, and analyzes a variety of interviews internal and external to the organization.
Provides support, analysis, and research into complex problems and processes relating to Personal Security.
Completes written reports and/or oral presentations utilizing critical thinking and analysis skills.
Contributes to development of new principles and concepts.
Advises supervisor of potentially controversial matters or those matters with far reaching implications.
Initiates or performs extensive FBI indices checks, arrest record checks, and the like to obtain pertinent and identifying information for the cases assigned.
Requests, receives, reviews, and analyzes various FBI Government files and related material for determination of an individual's potential security risk.
Summarizes data and composes necessary correspondence to appropriate Field Offices for initiation of investigation, outlining background of individual cases, advising information obtained from research and analysis and define security concerns.

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

Security Officer GSOC Operator

As a GSOC Operator, you will serve and safeguard clients in a range of industrie...

Location

United States , Allentown

Salary:

25.13 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

21+ Years of Age
Valid Driver's License - AU Driver Policy Requirements
Demonstrated ability to work in a dynamic environment and manage multiple tasks
Strong communication and interpersonal skills
Proficiency in computer skills (Word, Excel, PowerPoint, and Outlook)
Basic knowledge of access control, video management, and intrusion detection systems
Familiarity with incident management processes
Analytical mindset with the ability to identify and escalate critical issues
Attention to detail and accuracy in work
Awareness of relevant regulations and compliance requirements

Job Responsibility

The Security Global Operations Center (GSOC) Specialist supports the monitoring and response to internal and external security events with potential impact on senior leadership, staff, business assets, reputation, and facilities
This role assists in conducting video patrols, monitoring security camera feeds, and investigating security alarms
The Specialist contributes to the analysis of security incidents and the monitoring of open-source media for security-related events
They provide support in executing security policies, maintaining physical security systems, and communicating significant matters to the management team
Assigned shifts are subject to change to meet the operational needs of the SOC
Assists in monitoring internal and external security events to identify potential threats and vulnerabilities
Contributes to the analysis of security incidents, reviewing findings, and identifying patterns or trends
Supports the monitoring of open-source media for security-related events and potential impacts
Provides timely and accurate information to support the protection of people, assets/intellectual property, and facilities
Follows security policies and procedures to ensure compliance and contribute to process improvement

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal day
40 hours of vacation after one year of employment at eligible work assignments

Fulltime

Personnel Security Specialist - Mid

This position is contingent upon several items including, but not limited to, co...

Location

United States , Huntsville

Salary:

70000.00 - 80000.00 USD / Year

Amentum

Expiration Date

Until further notice

Requirements

Active Top Secret US Government Clearance
US Citizenship is required to maintain a Top Secret Clearance
Bachelor’s Degree with Seven (7) years’ experience OR Associate’s Degree with nine (9) years’ experience in the personnel security investigative or investigative analyst field
Experience interpreting Governmental and commercial database checks to identify areas of concern during the investigative process
Experience analyzing investigative reports and other sources of information to identify security vulnerabilities
to develop investigative leads
to propose a recommendation as to the approval, denial, or revocation of eligibility for access to national security information based on the application of the appropriate adjudicative standards
Proficient computer skills to include: Working knowledge of Microsoft Office software applications (Word, Excel, Outlook, PowerPoint)
Use of the Internet to conduct research and / or open-source checks in aid of investigations
Experience with various Federal LE and IC IT systems for conducting automated record checks

Job Responsibility

Provides support for security assessment investigations, including background investigations, periodic reinvestigations, and security clearances
Employment suitability determinations and continuous evaluation of employees to ensure eligibility for employment
With minimum direction, provides supporting research and analysis into complex problems and processes
Serves as expert on project teams
Provides critical thinking and analysis utilized for completion of written documentation and oral presentations
Applies extensive experience and full knowledge of security disciples
Reviews and analyzes requests for investigations concerning security clearances, reciprocity, requirements, violations, and assessments
Reviews and analyzes various FBI investigative files and related material to determine and extract all possible identifying information, matching records, questionable or overlapping elements and other areas of investigative consideration
Examines and analyzes material to determine any deliberate misrepresentation of facts, criminal or immoral conduct, any signs of mentally disabling illness, sympathetic association with hostile intelligence individuals/organizations and facts or fragments of information which furnish reason to sustain suspicion that the subject may be a possible security risk
Conducts PSIs as determined during the security investigation, in conjunction with information developed or per the request of FBI HQ

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

Personnel Security Specialist - Mid

This position is contingent upon several items including, but not limited to, co...

Location

United States , Washington

Salary:

80000.00 - 85000.00 USD / Year

Amentum

Expiration Date

Until further notice

Requirements

Must have an Active Top Secret US Government Clearance. Note: US Citizenship is required to maintain a Top Secret Clearance.
Bachelor’s Degree with Seven (7) years’ experience OR Associate’s Degree with nine (9) years’ experience in the personnel security investigative or investigative analyst field.
Experience interpreting Governmental and commercial database checks to identify areas of concern during the investigative process.
Experience analyzing investigative reports and other sources of information to identify security vulnerabilities
to develop investigative leads
to propose a recommendation as to the approval, denial, or revocation of eligibility for access to national security information based on the application of the appropriate adjudicative standards.
Proficient computer skills to include: Working knowledge of Microsoft Office software applications (Word, Excel, Outlook, PowerPoint)
Use of the Internet to conduct research and / or open-source checks in aid of investigations
Experience with various Federal LE and IC IT systems for conducting automated record checks.
Knowledge of and experience with the use of applicable commercial and Federal Government database systems.

Job Responsibility

Provides support for security assessment investigations, including background investigations, periodic reinvestigations, and security clearances.
Employment suitability determinations and continuous evaluation of employees to ensure eligibility for employment.
Provides supporting research and analysis into complex problems and processes.
Serves as expert on project teams.
Provides critical thinking and analysis utilized for completion of written documentation and oral presentations.
Applies extensive experience and full knowledge of security disciples.
Reviews and analyzes requests for investigations concerning security clearances, reciprocity, requirements, violations, and assessments.
Reviews and analyzes various FBI investigative files and related material to determine and extract all possible identifying information, matching records, questionable or overlapping elements and other areas of investigative consideration
Examines and analyzes material to determine any deliberate misrepresentation of facts, criminal or immoral conduct, any signs of mentally disabling illness, sympathetic association with hostile intelligence individuals/organizations and facts or fragments of information which furnish reason to sustain suspicion that the subject may be a possible security risk.
Conducts PSIs as determined during the security investigation, in conjunction with information developed or per the request of FBI HQ.

What we offer

medical dental and vision insurance
401(k) retirement plan
life insurance
long-term and short-term disability insurance
15 days of paid time off
parental leave
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Employee stock purchase plan

Fulltime

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Specialist Support Officer - Vulnerable Customers

Job Description

Job Responsibility

Requirements

What we offer

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