Specialist Support Officer - Vulnerable Customers Job at Capital on Tap (Manchester)

IT Operations Service Specialist

The Service Specialist – IT Operations is responsible for ensuring the smooth an...

Location

United Arab Emirates , Dubai

Salary:

Not provided

ADB Safegate

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)
Proven experience in IT support or IT operations roles
Familiarity with IT service management tools and processes (e.g., ITIL framework)
Hands-on experience with troubleshooting hardware, software, and network issues
Proficiency with operating systems (Windows, Linux, macOS) and common office applications
Knowledge of network protocols, cloud services, and virtualization technologies
Basic understanding of cybersecurity principles and practices
Fluency in English required
Ability to work independently and collaboratively in a fast-paced environment
Strong customer service orientation and interpersonal skills

Job Responsibility

Provide first-line support for IT-related issues, including hardware, software, network, and system troubleshooting
Respond to and resolve incidents and service requests in a timely and efficient manner
Act as a point of escalation for more complex technical issues, collaborating with senior IT teams when necessary
Monitor IT systems and applications to ensure performance and availability
Perform routine maintenance tasks, including updates, patches, and backups, to maintain system integrity
Identify and address potential system vulnerabilities and inefficiencies
Utilize IT service management tools to log, track, and document incidents, service requests, and resolutions
Ensure adherence to service level agreements (SLAs) and organizational standards
Contribute to the development and maintenance of IT support documentation and knowledge bases
Analyze recurring issues and recommend process improvements to enhance IT service delivery

What we offer

A dynamic and challenging environment that encourages growth and learning
Opportunities to shape the future of our industry and make a significant impact on our company's business
A collaborative culture that values innovation, integrity, and inclusivity
Competitive compensation packages, including health benefits etc.

Client Systems Support Specialist

Delta Solutions & Strategies is seeking a Client Systems Support Specialist to s...

Location

United States , Vandenberg SFB

Salary:

90000.00 - 100000.00 USD / Year

Delta Solutions & Strategies

Expiration Date

Until further notice

Requirements

TS/SCI Security Clearance
4–6 years of experience providing Tier II client or desktop support, system configuration, and technical issue resolution across multiple networks and environments
Bachelor’s degree in Information Systems, Computer Science, or related field, or equivalent experience (4 years)
Must meet position and certification requirements outlined in DoD 8140 for Technical Support Specialist or System Administrator role at the appropriate tier within six months of hire
Strong customer service and communication skills with ability to support personnel at all organizational levels including senior leaders
Knowledge of ITSM ticketing systems (e.g., ServiceNow) and DoD configuration management standards
Familiarity with endpoint hardening, patching, and vulnerability management practices
Ability to lift up to 50 lbs. and support physical system setup in office or operations center environments
Provide after-hours and contingency support as required

Job Responsibility

Serve as the first point of contact for all IT service requests via phone, ticketing system, email, or walk-up support
Log, categorize, and prioritize incidents and service requests in accordance with established service-level objectives
Perform Tier I and Tier II troubleshooting for workstations, laptops, mobile devices, printers, and peripheral equipment
Diagnose and resolve software, operating system, and user application issues within established baselines and STIG requirements
Join systems to the domain, configure network settings, and ensure connectivity to shared drives, printers, and collaboration tools
Deploy and maintain system images, patches, and baseline configurations to ensure standardization and compliance
Install, configure, and troubleshoot CAC, Token, and multi-factor authentication (MFA) solutions across classified and unclassified networks
Assist with account access issues, password resets, and permissions management in coordination with the Identity and Access Management team
Perform workstation hardening, vulnerability remediation, and endpoint security enforcement in support of RMF and ACAS requirements
Provide on-site and remote support for VTC, Teams, and other collaboration systems used in operational and executive environments

What we offer

medical
dental
vision
life insurance
401(k)
PTO
paid holidays
parental, military and jury duty paid leaves

Fulltime

Client Systems Support Expert

Delta Solutions & Strategies is seeking a Client Systems Support Expert to suppo...

Location

United States , Vandenberg SFB

Salary:

100000.00 - 110000.00 USD / Year

Delta Solutions & Strategies

Expiration Date

Until further notice

Requirements

TS/SCI Security Clearance
7+ years of experience leading client system support operations or serving as Tier III/Executive Support
Demonstrated expertise in complex troubleshooting, endpoint management solutions (e.g., SCCM, Intune), and technical oversight of IT service delivery
Bachelor’s degree in a related field
Master’s degree or additional leadership experience preferred
Must meet position and certification requirements outlined in DoD 8140 for Technical Support Specialist or System Administrator role at the appropriate tier within six months of hire
Certifications such as CompTIA A+, Network+, Security+, or Microsoft MCSA/MD-100/101 are preferred
Strong customer service and communication skills with ability to support personnel at all organizational levels including senior leaders
Knowledge of ITSM ticketing systems (e.g., ServiceNow) and DoD configuration management standards
Familiarity with endpoint hardening, patching, and vulnerability management practices

Job Responsibility

Serve as the first point of contact for all IT service requests via phone, ticketing system, email, or walk-up support
Log, categorize, and prioritize incidents and service requests in accordance with established service-level objectives
Perform Tier I and Tier II troubleshooting for workstations, laptops, mobile devices, printers, and peripheral equipment
Diagnose and resolve software, operating system, and user application issues within established baselines and STIG requirements
Join systems to the domain, configure network settings, and ensure connectivity to shared drives, printers, and collaboration tools
Deploy and maintain system images, patches, and baseline configurations to ensure standardization and compliance
Install, configure, and troubleshoot CAC, Token, and multi-factor authentication (MFA) solutions across classified and unclassified networks
Assist with account access issues, password resets, and permissions management in coordination with the Identity and Access Management team
Perform workstation hardening, vulnerability remediation, and endpoint security enforcement in support of RMF and ACAS requirements
Provide on-site and remote support for VTC, Teams, and other collaboration systems used in operational and executive environments

What we offer

medical
dental
vision
life insurance
401(k)
PTO
paid holidays
parental
military and jury duty paid leaves

Fulltime

Assistant Facilities Management Manager

Contribute to our business’ success by ensuring a safe and energy-saving environ...

Location

Malaysia , Petaling Jaya

Salary:

Not provided

IKEA

Expiration Date

March 25, 2026

Requirements

Possess a valid Degree in engineering (preferable in Electrical) issued by local / abroad college or universities approve under Education Ministry or equivalent relevant trade
Certificate as competence person as wireman PW4 (or higher) issued by Suruhanjaya Tenaga shall be an added advantage
Minimum 3-5 years of supervisory / management experience in facilities and properties management / maintenance management / building operations maintenance / operation of electrical equipment and has experience in controlling live equipment in electrical installation system
Registered with Board of Engineer Malaysia (BEM)
Good communication skill within internal department and external parties
Excellent interpersonal relationship skills with all stakeholders at all levels
Ability to create an environment where the Ikano / IKEA values are a strong and living reality that embraces the diversity of co-workers and visitors
Willing to step out of the comfort zone to lead new project
Experience in tenant fit-out, construction-based jobs, civil and structure, drafting and review design and schematic drawing will be crucial for this position
Well versed in all local laws governing the building management

Job Responsibility

Contribute to our business’ success by ensuring a safe and energy-saving environment and support for the Centre’s sustainable business development and operation excellence
Maintain customer satisfaction with delivery of Facilities Management services and support programs to increase customer satisfaction and ensuring Tenant Satisfaction Index is achieved
Ensure the compliance of all legal requirements and Ikano Group standard rules and regulations are adhered
Conduct or coordinate relevant compliance monitoring activities (audits, reviews, continuous assessment,) and establish new metrics trend reports
Ensure building facilities and asset is comply with Malaysia Energy Commission (Malaysia Suruhanjaya Tenaga) and Electricity Supply Act 1990 under the Regulation 60 Competence personnel requirement
Liaise with utility providers and relevant local authority such as MBPJ, KPDNHEP, BOMBA, TNB, DOSH, JKKP, SURUHANJAYA TENAGA and other regulatory bodies on utility services and compliance issues
To ensure timely application and renewal of all required licenses in advance of their expiry to maintain regulatory compliance
Management of the facility operations, energy consumption, maintenance of the facilities infrastructure, buildings, with the aim of being operationally efficient
Develop long and short-term operations maintenance plans
Carry out preventative maintenance of all Mechanical Electrical Plant (MEP) facilities including a strong monitoring regime of condition-based maintenance to schedule planned repairs and timely part replacement to ensure the smooth functioning of the plant, equipment and all installations

Fulltime

New

Restorative Justice Practitioner

Make a Real Difference in Your Community. Portsmouth City Council’s Youth Justic...

Location

United Kingdom , Portsmouth

Salary:

28239.00 - 32061.00 GBP / Year

Portsmouth City Council

Expiration Date

March 12, 2026

Requirements

Understands the Youth Justice System and the role of restorative justice within it
Strong assessment skills and can use them effectively with young people, victims, and volunteers
Can work confidently within set timescales and adapt to changing service needs
Brings a professional, engaging approach that supports meaningful participation from service users
Can assess and manage risk (reoffending, harm, vulnerability) confidently
Excellent communication and interpersonal skills, enabling positive relationships with young people, victims, volunteers, and partner agencies
Self‑motivated, organised, calm under pressure, and able to use initiative while following policies and procedures
Strong problem‑solving skills and a flexible, creative approach
Supports equality, diversity, and inclusive practice
Competent IT skills, including use of Microsoft Office and case management databases

Job Responsibility

Deliver specialist restorative justice activities including victim contact, reparation, mediation, restorative conferences, and one‑to‑one work
Administer and coordinate restorative justice processes sensitively and efficiently to support effective planning and intervention
Arrange and oversee community placements for reparation and unpaid work, including evening/weekend opportunities
Work closely with our Community Engagement Coordinator to recruit, train, and support volunteers, promoting opportunities across media channels and community venues
Contribute to wider Youth Justice Service delivery, working collaboratively with professionals across health, police, social care, education and other statutory partners
Ensure all work adheres to required safeguarding, public protection, and GDPR standards

Fulltime

!

New

DotNet Developer

Location

India , Mumbai

Salary:

Not provided

NeoQuant Solutions Pvt Ltd

Expiration Date

Until further notice

Requirements

Experience in developing Web API using C#, .Net6 and Entity framework
Extensive NodeJS/Angular experience building web applications
Hands-on development experience with HTML, CSS, JavaScript, and frontend frameworks like React Js
Experience with Source Code management tools like Git is required
Hands-on development experience in writing SQL queries and database management with Postgres or MySQL
Experience in working with Kafka services and Message Queue
Experience in Agile development methods
Use of tools such as Eclipse, Postman, SoapUI, .Net (or any other equivalent)
Overall Understanding of web development lifecycle including frontend and backend using modern frameworks
Troubleshooting and resolution of technical problems and issues, on web applications in a production environment

Job Responsibility

Maintaining and developing web applications and the REST API’s
Building and consuming APIs – Restful and GraphQL
Development and use of APIs plus associated data modelling to build reusable, maintainable APIs aligning to our data strategy

Fulltime

New

Microsoft Dynamics 365 Developer

We are seeking a skilled and experienced Microsoft Dynamics 365 Developer to joi...

Location

India , Greater Noida

Salary:

Not provided

InnoAge-Technologies PVT. LTD.

Expiration Date

Until further notice

Requirements

5+ years of experience in Microsoft Dynamics 365 development and implementation
Proficiency in Dynamics 365 (CRM and ERP) modules
Strong experience with C#, .NET, JavaScript, SQL Server, and related technologies
Experience with Power Platform (PowerApps, Power BI, Power Automate) is a plus
Expertise in integrating Dynamics 365 with third-party systems such as live marketplaces, websites, WMS, EDI, and APIs
Experience with Azure services and API management
Strong problem-solving skills and the ability to analyze and address complex business requirements
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders
Experience with Agile/Scrum methodologies and project management tools
Microsoft Dynamics 365 certifications are highly desirable

Job Responsibility

Lead the design, development, and deployment of Microsoft Dynamics 365 solutions
Assist in the integration of Dynamics 365 with live marketplaces, websites, WMS, EDI, and various APIs
Customize Dynamics 365 modules to meet specific business requirements
Provide ongoing support and maintenance for existing Dynamics 365 implementations
Work closely with cross-functional teams including IT, operations, and sales to ensure successful implementation and integration
Create and maintain comprehensive documentation for all Dynamics 365 projects and integrations
Identify and resolve issues related to Dynamics 365 and its integrations promptly
Provide training and support to end-users on Dynamics 365 functionalities and best practices

Fulltime

New

Senior Mobile App Developer

Location

India , Bengaluru

Salary:

Not provided

Idea Infinity

Expiration Date

Until further notice

Requirements

Must have at least 5 years of experience after qualifying examination
Must have good knowledge of mobile app development in hybrid environment and native environment for android and iOS
Must have knowledge to develop technical interfaces, specifications, and architecture to develop client displays and user interfaces, to develop and test software prototypes, to assist software personnel
MCA/BE (Computer engineering/ Computer science / Information technology)/BTech (Computer engineering/ Computer science / Information technology)
Skills: Android, database, android studio , java , Kotlin , Knowledge on Projects

Specialist Support Officer - Vulnerable Customers

Capital on Tap

Location:
United Kingdom , Manchester

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 15, 2026

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Location:United Kingdom , Manchester

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