This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location. We are looking for a skilled engineer with disciplines that incorporate aspects of software systems engineering and operations. We are combining these skills to come up with better ways of managing and operating applications.
Job Responsibility
Contribute to technical execution of team priorities, supporting both operational stability and automation initiatives under guidance of senior engineers
Assist in investigating and resolving complex technical issues, learning to analyze situations and apply sound judgment to determine appropriate approaches
Begin developing an SRE mindset by learning to identify and address operational problems systematically
Participate in production operations support for Cloud and Login Platforms — including incident triage, root cause analysis, and remediation activities
Triage and respond to alerts under guidance, learning to diagnose and resolve issues with minimal risk and clear communication
Follow and contribute to standard operational processes, KPIs, and practices that maintain platform availability, reliability, and maintainability
Build familiarity with processes and controls that meet regulatory and security guidelines applicable to financial institution platforms
Identify operational inefficiencies and propose improvements, contributing to measurable stability gains
Participate in on-call support rotation for mission-critical application workflows
Assist in building and maintaining production automation solutions that reduce manual toil and improve operational throughput
Learn to leverage AI/ML capabilities to enhance automation pipelines, observability, and proactive operational responses
Contribute to expanding automation coverage across deployment, monitoring, alerting, and self-healing workflows for Cloud and Login Platforms
Help build and maintain application dashboards for proactive monitoring and set up alerts for early issue determination
Develop and maintain tools and instrumentation that support application rollout validation and operational visibility
Explore and apply AI/ML-based approaches (e.g., anomaly detection, predictive alerting) to improve platform reliability under team guidance
Support CI/CD pipeline maintenance and contribute to reducing friction in software delivery processes
Assist with capacity planning activities using data and trend analysis
Work alongside engineers, platform teams, and business partners to deliver technical solutions aligned with platform objectives
Document solutions and share learnings to contribute to team knowledge and capability
Support continuous improvement efforts by contributing to process refinements and efficiency improvements in project deliveries and ongoing support activities
Requirements
1–2 years of experience supporting or administering enterprise-level platforms in a technical role
1+ years of experience writing automation scripts or building monitoring dashboards and alerts, and current working experience with Schwab systems and processes
Basic understanding of SDLC concepts and operational reliability practices
Hands-on familiarity with systems administration, monitoring, or deployment activities in Cloud and/or hybrid environments
Exposure to Windows Server (2022)/Linux hosted via Virtual Machine
Working knowledge of IP networking concepts including DNS, DHCP, firewalls, and IP routing
Basic understanding of distributed systems and high-availability concepts
Linux and/or Windows system administration fundamentals, including troubleshooting and basic performance tuning
Basic development proficiency in one or more languages: .NET, PowerShell, Java, Python, or Bash
Exposure to one or more databases: SQL Server, Oracle, or MongoDB
Exposure to observability and monitoring tools such as Splunk, Grafana, ThousandEyes, Extrahope, Moogsoft or equivalent
Bachelor’s degree in computer science or related discipline (or equivalent experience)
Nice to have
Curiosity about AI/ML operations tooling, AIOps platforms, or ML-assisted observability
Any exposure to integrating automation with operational workflows
Financial services industry exposure or awareness of regulatory/compliance environments
Familiarity with CI/CD tools (Harness, Jenkins, GitHub Actions) or GitOps concepts
Basic exposure to container orchestration (Kubernetes, OpenShift) or cloud platforms (AWS, Azure, or GCP)
Agile/SAFe methodology experience or coursework
Exposure to message brokers such as Solace, RabbitMQ, IBM MQ, or Kafka
What we offer
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions