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Specialist Site Operations DTC E-Commerce

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Puma Group

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Location:
United States of America , Somerville

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

62700.00 - 83380.00 USD / Year
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Job Responsibility:

  • Own end-to-end product activation process, ensuring accurate and timely product launches across all digital channels
  • Maintain seasonal product assortment matrix, launch status trackers and documentation for activation workflows
  • Support in day-to-day site merchandising operations, including categorization, special feature tagging and attribution
  • Manage all product activation reporting and communicate regular status updates, impacts and concerns to stakeholders
  • Partner with Merchandising, Planning, Content and Marketing teams to support product/campaign launches, seasonal refreshes and promotional readiness
  • Optimize category hierarchy and product attribute data in various source systems to improve product discoverability
  • Own end-to-end process for creation, testing, and quality assurance of promotional campaigns within our Ecommerce platform
  • Lead regional product photography process, in partnership with Global teams, to ensure required assets for activation are received and meeting best in class visual standards set
  • Champion continuous process improvements by identifying gaps and recommending candidates for workflow improvements to management team
  • Troubleshoot and support solutioning product functionality issues, coordinating with technical teams as needed
  • Support AB Testing, SEO and other CRO initiatives to increase engagement and drive sales
  • Document and track competitive and industry trends though site deep dives, sharing findings and making recommendations
  • May coordinate or lead small site merchandising projects or initiatives within related workstreams

Requirements:

  • Bachelor’s degree preferred
  • 3+ years of ecommerce, digital merchandising, or site operations experience
  • Ability to independently manage multiple assignments, prioritize tasks, and deliver deadlines in a fast-paced environment
  • Strong attention to detail, demonstrated accuracy, and commitment to executional excellence
  • Proactive problem solver who thrives on troubleshooting and continuous improvement
  • Excellent communication and interpersonal skills, and ability to succeed in a highly cross-functional environment
  • Experience analyzing performance data to support recommendations
  • Proficiency with Excel and Microsoft suite for bulk uploads, process workflows and data organization
  • Experience working within Ecommerce platforms/technologies
  • Customer focused mindset with a passion for transforming digital experiences
What we offer:
  • Bonus
  • Benefits

Additional Information:

Job Posted:
January 16, 2026

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