Specialist Outreach Worker Job at The Deaf Health Charity SignHealth (Manchester)

Medicaid Enrollment and Outreach Specialist I

As a community, the University of Rochester is defined by a deep commitment to M...

Location

United States of America , Rochester

Salary:

23.51 - 30.16 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Bachelor's degree (preferred)
Limited experience with Medicaid programs
1-2 years of experience in case management or related field or equivalent combination of education and experience
Foundational knowledge of public benefit rules and regulations (preferred)
Demonstrates professionalism, motivation, and strong communication (written and verbal)
Possesses customer service skills and the ability to work independently and solve problems in an interdisciplinary team
NY State of Health Certified Application Counselor (preferred)
Must provide and maintain a valid NYS Class 5 driver’s License

Job Responsibility

Counsels, guides, advises and provides outreach services to patients requiring public benefits including Medicaid, Child Health Plus, NYS Marketplace Exchange or other public entitlements
Accountable for coordinating all activities and necessary documentation needed to secure appropriate benefits
Resolves complex problems related to this process
Shares expert public benefits knowledge by providing consultation to physicians, social workers and other Health System staff whose patients require benefit assistance for payment and discharge planning
Benefit Management: apply for benefits via computer systems and/or paper application and may accompany or represent the patient at eligibility interviews, case conferences or fair hearings
Provides application assistance to patients referred by University of Rochester Health System staff through face-to-face interaction, telephone contact and home visitation for patients requiring assistance
Referral Coordination: Responsible for assessing referrals to determine eligibility for potential benefits and develops a plan of action to secure each
Communicates, coordinates and develops professional relationships with internal departments and external agencies
Monitoring Caseload, Documentation, and Reports: monitor caseload and is responsible for accurate and timely documentation in requisite systems
Reviews productivity reports and prepares status updates as required by management

Fulltime

Rough Sleeping Outreach and Assessment Worker

Be part of something that changes lives. Join SPEAR and help end homelessness ac...

Location

United Kingdom , London

Salary:

34127.00 GBP / Year

Webrecruit

Expiration Date

Until further notice

Requirements

Experience of working with vulnerable adults, ideally in homelessness or a related field
Confident working late-night shifts
Ability to build rapport quickly
Ability to stay calm under pressure
Ability to work well with partner agencies

Job Responsibility

Carry out late-night street outreach and daytime reception shifts as part of a rota
Build trusting relationships with people who are rough sleeping and help them move quickly into safe accommodation
Provide trauma-informed, person-centred support, including assessments, personalised action plans and follow-on help to sustain tenancies
Work closely with partner agencies to connect clients to health, housing, and other specialist services
Keep accurate case notes and share information securely using CHAIN and InForm systems

What we offer

Generous holiday - 26 days plus public holidays (pro rata), rising by up to five extra days with length of service
Wellbeing & EAP - 24/7 Employee Assistance Programme with free counselling, money, and legal advice
Health support - Occupational health service and free annual eye test (with contribution towards glasses if required)
Cycle to Work - Save on a new bike and accessories through salary sacrifice
Season ticket loan - Interest-free loan for annual travel passes
Moving house day - Extra day’s leave when you move home
Financial security - Life assurance (4× salary) and interest-free emergency staff loan
Family-friendly policies - Enhanced maternity and adoption pay, plus flexible working options
Career development - Ongoing training, learning, and progression opportunities
Blue Light Card - Discounts across a wide range of shops, restaurants, and services

Fulltime

Field Entitlement Enrollment Advocate

The Entitlement Advocate provides Healthfirst Medicare Advantage Plan(MAP), Mana...

Location

United States , New York

Salary:

42200.00 - 65960.00 USD / Year

Healthfirst

Expiration Date

Until further notice

Requirements

High school diploma or GED from an accredited institution
Member facing or customer service experience
Be able to work 9am-5:30pm schedule
Be able to travel throughout the 5 boroughs, Westchester, Orange, Sullivan, Rockland, and Nassau County
Capability to work in a Hybrid Schedule (remote/office/field)
Tech Savvy computer skills such as Microsoft Office Suites: Outlook, Excel, Word, PowerPoint
Bilingual
Be able to communicate and engage with the leadership team on virtual platforms such as Zoom or Microsoft Teams chat as well as in person

Job Responsibility

Handle inbound and outbound calls to and from customers to address their needs while adhering to our service level goals
Screen all incoming calls and handles accordingly
Transfer calls to appropriate staff, unit, or department
Assist callers requesting assistance with Medicaid Renewal application, Medicare Savings Program application, and New Medicaid Applications
Outreach Senior Health Partners, CompleteCare, and Life Improvement Plan members according to approved scripts
Research ePACES and/or Marx for Medicaid and Medicare eligibility, exclusion, and exemption codes
Consult with HRA Medicaid staff as needed and report to supervisor any need for HRA consultation
Document all client calls /outcomes in database systems
Schedule appointments to see members/prospects out in the field to assist with Medicaid Issue or restriction code removals or demographic information changes
Educate potential members on Senior Health Partners, Long term care plan benefits answering questions regarding plan’s features and benefits as well as go through eligibility and requirement for enrollment

What we offer

medical, dental and vision coverage
incentive and recognition programs
life insurance
401k contributions

Fulltime

Program Specialist

Join Our Team and Make a Difference! Are you looking for an impactful role where...

Location

United States

Salary:

19.04 - 28.56 USD / Hour

One Call

Expiration Date

Until further notice

Requirements

Bachelor’s degree (B.A. or B.S.) or 2 to 5 years of related experience and/or training
or an equivalent combination of education and experience
If working with federal government contract clients, a colleague is required to receive federal government clearance for handling sensitive information
Colleague is also required to receive annual security awareness training
Must be proficient in Microsoft Office software including Word, Excel, and Outlook
Must be proficient with navigating in Internet Explorer and Chrome
Strong organizational, time management and follow-up skills are required for this role
Must be a problem solver using critical thinking skills
Outstanding written and verbal communication skills
Must have the ability to work both independently and in a team environment

Job Responsibility

Responsible for making outreach to customers, generating referrals and revenue from leads, providing current and prospective customers with information about One Call products and services, and developing new business relationships while maintaining and servicing current customers
Responsible for day-to-day operations of assigned programs(s)
Targets Adjusters and Nurse Case Managers within the worker’s compensation industry via telephonic and/or electronic communication
Manages and calls on new/existing leads from various sources to generate referrals/revenue
Obtains orders and documentation from physicians, hospitals, and surgery centers
Utilizes OCCM Systems and Salesforce to achieve desired results
Collaborates with product and operations teams for successful referral conversions
Engages the Sales Team when applicable to assist in referral conversions
Exercises limited decision-making authority within established parameters
Works through customer service issues with our customers, providers and vendors as they occur

What we offer

Remote Work
We are a remote-first company, and almost all positions receive the flexibility of working from home
Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
401(k) matching program
company-paid life insurance and short and long-term disability coverage
Supportive Services: Just like our colleagues get injured workers the care they need when they need it, we want to do the same for our colleagues in their time of need. We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships

Fulltime

Provider Relations Specialist

Join Our Team and Make a Difference! Are you looking for an impactful role where...

Location

United States

Salary:

46700.00 - 70100.00 USD / Year

One Call

Expiration Date

Until further notice

Requirements

Experience requirements: Bachelor's degree preferred or the equivalent combination of education, training, and work experience
Strong critical thinking skills and problem-solving abilities
In-depth knowledge of One Call's products and services, business practices, and processes
Broad knowledge of the workers' compensation industry practices, regulations, and processes
Proficiency in MS Word, Excel, and Outlook
Working knowledge of One Call legacy platforms
Ability to work in an environment that aligns with the company's diversity, equity, inclusion, and belonging standards
Ability to work both independently and in a team environment
Demonstrate our core values of Think Big, Go Fast, Deliver Awe, and Win Together

Job Responsibility

To initiate proactive outreach and provide ongoing training and education to providers specific to One Call policies and procedures
Manage network complaints including the initial investigation and appropriate follow-up via written and verbal communication, as the situation dictates, while maintaining timely resolutions to the submitting party
Identify patterns of non-compliance, and institute appropriate remediation plans with the goal of improved provider performance
Ability to identify root causes of each reported complaint in order to accurately track and trend non-compliant matters
Act as a liaison for any provider questions and concerns
Prepare and submit monthly reports as part of the proactive provider oversight
Complete Provider Quality and Credentialing (PQC) committee forms, as needed, for monthly presentation to PQC as well as all necessary actions associated with committee decisions
To align with Provider Relations Managers to ensure all provider issues, concerns, and success are well monitored and addressed
Orchestrate conference calls with Providers as well as necessary internal departments in order to rectify issues, enhance Provider education as well as promote positive Provider relationships
Elevate provider relationships to partnerships

What we offer

Remote Work
Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
401(k) matching program
company-paid life insurance and short and long-term disability coverage
Supportive Services: Colleague Assistance Program that provides free counseling and financial services
One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships

Fulltime

Associate Specialist, Talent Partnership, Enterprise

Every year, we help hundreds of thousands of people find rewarding jobs in the e...

Location

India , Hyderabad

Salary:

Not provided

Randstad

Expiration Date

July 27, 2026

Requirements

Basic conceptual knowledge of theories, practices, and procedures within a discipline
Performs assignments using existing procedures
Receives guidance and direction from more senior level roles/manager within the discipline
Contributions are usually limited to task-related activities
works within standardized procedures and practices to achieve objectives and meet deadlines
Exchanges straightforward information, asks questions and checks for understanding
Content Management
Records Management
Document Management
Candidate Screening

Job Responsibility

Conducts initial outreach to candidates, informing them of available opportunities and assessing their interest for short-term and long-term operational job opportunities
Reviews and screens resumes to identify candidates that meet the job qualifications and company culture fit for the available operational roles
Conducts thorough initial screening calls with candidates to assess their qualifications, motivations, and cultural fit
Reaches out to passive and active candidates via phone, email, LinkedIn messages, as well as direct face-to-face interaction to discuss potential job opportunities, especially for short-term assignment
Conducts regular market analysis on contingent workers and operational roles staffing to stay informed on candidate availability, salary trends, and industry hiring practices
Participates in recruitment-related special projects, such as internship programs or job fairs for talents in the area of logistics, industrial and skilled trades, contact center, hospitality, and retail
Addresses issues that arise during the recruitment process and supports the actions for improvement

Fulltime

Associate Specialist, Talent Partnership, Enterprise

Every year, we help hundreds of thousands of people find rewarding jobs in the e...

Location

India , Hyderabad

Salary:

Not provided

Randstad

Expiration Date

July 27, 2026

Requirements

Basic conceptual knowledge of theories, practices, and procedures within a discipline
Performs assignments using existing procedures
Receives guidance and direction from more senior level roles/manager within the discipline
Contributions are usually limited to task-related activities
works within standardized procedures and practices to achieve objectives and meet deadlines
Exchanges straightforward information, asks questions and checks for understanding

Job Responsibility

Conducts initial outreach to candidates, informing them of the available opportunities and assessing their interest for short-term and long-term operational job opportunities
Reviews and screens resumes to identify candidates that meet the job qualifications and company culture fit for the available operational roles
Conducts thorough initial screening calls with candidates to assess their qualifications, motivations, and cultural fit
Reaches out to passive and active candidates via phone, email, LinkedIn messages, as well as direct face-to-face interaction to discuss potential job opportunities, especially for short-term assignment
Conducts regular market analysis on contingent workers and operational roles staffing to stay informed on candidate availability, salary trends, and industry hiring practices
Participates in recruitment-related special projects, such as internship programs or job fairs for talents in the area of logistics, industrial and skilled trades, contact center, hospitality, and retail
Addresses issues that arise during the recruitment process and supports the actions for improvement

Fulltime

Associate Specialist, Talent Partnership, Enterprise

Every year, we help hundreds of thousands of people find rewarding jobs in the e...

Location

India , Hyderabad

Salary:

Not provided

Randstad

Expiration Date

July 27, 2026

Requirements

Basic conceptual knowledge of theories, practices, and procedures within a discipline
Performs assignments using existing procedures
Receives guidance and direction from more senior level roles/manager within the discipline
Contributions are usually limited to task-related activities
works within standardized procedures and practices to achieve objectives and meet deadlines
Exchanges straightforward information, asks questions and checks for understanding
Content Management
Records Management
Document Management
Candidate Screening

Job Responsibility

Conducts initial outreach to candidates, informing them of the available opportunities and assessing their interest for short-term and long-term operational job opportunities
Reviews and screens resumes to identify candidates that meet the job qualifications and company culture fit for the available operational roles
Conducts thorough initial screening calls with candidates to assess their qualifications, motivations, and cultural fit
Reaches out to passive and active candidates via phone, email, LinkedIn messages, as well as direct face-to-face interaction to discuss potential job opportunities, especially for short-term assignment
Conducts regular market analysis on contingent workers and operational roles staffing to stay informed on candidate availability, salary trends, and industry hiring practices
Participates in recruitment-related special projects, such as internship programs or job fairs for talents in the area of logistics, industrial and skilled trades, contact center, hospitality, and retail
Addresses issues that arise during the recruitment process and supports the actions for improvement

Fulltime

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Specialist Outreach Worker

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