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At Vantage Towers, we’re on a mission to power Europe’s sustainable digital transformation. As a leading tower company, we’re ushering in an era of technology-driven advances to help connect people, businesses, and internet-enabled devices like never before. We combine the scale, stability, and quality of our tower network with the agility, optimism, and energy of a start-up. As a young TowerCo, we have already achieved strong results with a continued focus on accelerating growth and a special emphasis put on sustainability. As part of our team, you’ll work in a dynamic and multicultural environment that embraces open communication, collaboration, and teamwork. If you’re ready to take responsibility and shape the future of telco infrastructure with us, then let’s level up in your career and reach the top – together.
Job Responsibility:
Customer service assurance
Preparation and monitoring of service dashboards, to guarantee compliance with the SLAs and contractual conditions
Service tracking meetings with the customer leadership
Providers service assurance
Preparation and monitoring of service dashboards, to guarantee compliance with the SLAs and contractual conditions
Service tracking meetings with the providers leadership