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Join Amgen's Mission of Serving Patients. At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Job Responsibility
Serve as the subject matter expert for specific manufacturing processes, equipment, systems or deviations & CAPAs management, providing technical leadership across the site
Own and maintain SOPs, batch records, deviations, CAPAs, CAPAs EVs and technical documentation to ensure compliance with cGMP and regulatory standards
Lead troubleshooting efforts for complex process or equipment issues, conducting root cause analyses and implementing preventive measures
Monitor manufacturing data and key performance indicators metrics to identify trends, risks, and opportunities for improvement
Drive continuous improvement by exploring new technologies, digital tools, and best practices to enhance process efficiency and reliability
Provide formal training and mentorship to team members on new or complex manufacturing processes, systems, deviations, and CAPAs/EVs management
Represent Manufacturing in cross-functional meetings, audits, and investigations, translating technical insights into actionable recommendations
Lead or support change controls, deviations, and CAPAs to ensure consistent product quality and regulatory compliance
Plan and manage projects related to process optimization, ensuring timely execution and alignment with quality standards
Support a culture of accountability, safety, and performance by modeling high standards and reinforcing compliance expectations
Guide team members through troubleshooting and process improvement efforts, sharing best practices and lessons learned
Stay current on industry trends and technical advancements through continuous learning and external engagement
Requirements
Doctorate degree
Or Master's degree and 2 years of Manufacturing/Quality Support experience
Or Bachelor's degree and 4 years of Manufacturing/Quality Support experience
Or Associate's degree and 8 years of Manufacturing/Quality Support experience
Or High school diploma / GED and 10 years of Manufacturing/Quality Support experience
Nice to have
Educational background in Life Sciences and/or Engineering
In-depth experience of bio-processing unit operations
Knowledge in Root Cause Analysis methodologies (Fishbone, Six Boxes, 5 Why's, Kepner Tregoe)
Familiar with Lean Manufacturing Practices
Ability to communicate and collaborate with technical and management staff within manufacturing, process development, and quality
Proficiency in GDP (Good Documentation Practices) on a regulated environment
Knowledge in systems/Tools: Trackwise, VEEVA, MES, Smart Sheet, ChatGPT, Copilot, Power BI, Spotfire, CDOCS, and process monitoring platforms
Strong Technical Writing/presentation abilities, and excellent written/verbal communication skills in English and Spanish
What we offer
Health and welfare plans for staff and eligible dependents
Financial plans with opportunities to save towards retirement or other goals
Work/life balance
Career development opportunities
Retirement and Savings Plan with generous company contributions
Group medical, dental & vision coverage
Life & disability insurance
Discretionary annual bonus program
Stock-based long-term incentives
Award-winning time-off plans and an annual site shutdown
Flexible work models, including remote work arrangements, where possible