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Join our dynamic Team as a Italian Speaking Loss Prevention Specialst at Avis Budget Group BSC in Budapest! Are you an enthusiastic and driven individual with a passion for Italian language? Avis Budget Group is seeking a motivated colleague to join our Rental Operations team. If you're ready to take on new challenges, contribute to a positive work environment, and make an impact, read further and get to know us!
Job Responsibility:
Managing the relationship with Avis Budget Group customers, partners and rental stations via phone (mostly outbound calls) and email
Managing overdue rentals: investigating reasons for delay, extending rental agreement where needed
Managing car change process: ensuring the right car category is in the right place at the right time
Gathering the available relevant information in Avis sources and databases for solving the problems
Precise administration
Providing support in updating process documentation, following up and recording changes
Contributing to recognizing the opportunities for improving processes
Requirements:
Availability to work 3 days per week at the office in Budapest
Advanced Italian and intermediate English proficiency
Familiarity with Microsoft Office especially Excel
Outstanding problem-solving skills, attention to details
Strong oral and written communication skills in a B2B environment
A collaborative mindset with a drive to be the best together
What we offer:
Cafeteria benefits, including SZÉP Card, health fund options, and language courses
Performance bonuses based on your annual gross salary
Medical Insurance
Access to an employee discount program at various hotels, gyms, restaurants, and more
Opportunities to grow through our internal learning portfolio and recognition programs
An extra day off to celebrate your birthday
A vibrant, multinational environment with over 30 nationalities working together at the greenest office in Budapest, the Green House Building