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Specialist, Learning & Development Programs

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Carnival Cruises

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Location:
United States , Miami

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Specialist, Learning & Development (Programs) develops and maintains capability-based learning content that supports shipboard teams. The role contributes to the development and upkeep of role-based capability frameworks and assessments and enables their effective use by partnering with shoreside leaders and supporting shipboard teams through practical, crew-ready materials such as presentations, job aids, and instructor and participant guides.

Job Responsibility:

  • Support the initial development of role-based capability frameworks and assessments, and contribute to their ongoing maintenance, refinement, and enablement
  • Partner with shoreside leaders and subject matter experts to validate expectations and update frameworks
  • Enable effective application of frameworks and assessments by supporting shipboard teams with clear guidance, tools, and practical enablement materials
  • Develop, maintain, and enable learning programs, including the design and development of program-specific content and materials
  • Translate program requirements and operational needs into cohesive, crew-ready materials
  • Support the ongoing evolution of learning programs by incorporating feedback, operational changes, and evaluation insights
  • Develop and maintain practical learning and enablement materials, including presentations, job aids, instructor and participant guides, assessments, and supporting digital assets
  • Maintain learning content and knowledge repositories, including version control, updates, and retirement of outdated materials
  • Collaborate with shoreside leaders, subject matter experts, and L&D colleagues to gather input, validate content, and ensure learning solutions align with business needs
  • Support shipboard teams by providing guidance and clarification related to assessments, programs, and learning materials
  • Review feedback and evaluation insights related to learning programs and assessments to identify improvement opportunities
  • Partner with analytics or reporting resources to understand outcomes and apply insights to content and enablement enhancements

Requirements:

  • Bachelor’s degree required in Human Resources, Education, Learning & Development, Organizational Development, Hospitality Management, Business, or a related field
  • Working knowledge of learning and development practices, including adult learning principles and practical learning design techniques
  • Proficiency with content development and collaboration tools, such as Microsoft 365 (PowerPoint, Word, Teams), SharePoint Online, and learning or content authoring tools (e.g., Articulate, Rise, Canva, or similar)
  • Strong written and verbal communication skills
  • 2–4 years of relevant experience supporting learning and development, training, content development, or learning programs in an operational or frontline environment
  • Demonstrated experience developing practical learning and enablement materials
  • Experience supporting or enabling learning programs, including updating content and incorporating feedback
  • Experience partnering with stakeholders and subject matter experts
  • Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area

Nice to have:

  • Relevant shipboard experience in learning and development or training environments is strongly preferred
  • Experience working in regulated or operational environments where learning content must align with defined standards, procedures, or requirements is preferred
What we offer:
  • Health Benefits: Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Company paid term life insurance and disability coverage
  • Financial Benefits: 401(k) plan that includes a company match
  • Employee Stock Purchase plan
  • Paid Time Off: Holidays – 8 company-wide holidays, plus 2 additional floating holidays
  • Vacation Time – 14 days/year for manager and below level
  • Sick Time – 80 hours of sick time each year for full-time employees
  • Other Benefits: Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement
  • On-site Fitness center at our Miami campus

Additional Information:

Job Posted:
January 31, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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