Specialist, Labor Relations Job at TTEC (Mexico City)

Labor Relations Specialist

We’re looking for a Labor Relations Specialist with expertise in U.S. labor laws...

Location

United States , Madrid

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Law, Labor Relations, or a related field
At least 2 years of experience in labor relations with a strong focus on U.S. employment law (multi-state experience preferred)
Strong knowledge of federal and state employment laws (e.g., FLSA, FMLA, NLRA, ADA, Title VII, state-specific regulations, and union relations in the U.S.)
Experience with employment-related compliance, risk mitigation, and employee relations within the U.S.
English level: C2 proficiency
Proficiency in Spanish or any other language is a valuable asset
Strong communication skills, especially when interacting with managers and employees on labor law matters
Familiarity with Google Suite and Microsoft Office
Detail-oriented and well-versed in U.S. labor compliance matters

Job Responsibility

Evaluate labor data and trends to identify areas for improvement and efficiency within Fever’s operations in the United States
Support strategic decision-making regarding company expansion within the U.S. market by assessing labor aspects, compliance requirements, and risks
Lead projects related to labor relations, such as implementing new policies or programs in line with U.S. labor laws
Monitor and address sensitive or controversial employment topics within the U.S. framework, maintaining transparent communication with employees and management
Provide guidance to management on employment matters and address inquiries specifically related to U.S. labor laws, union relations, and workplace policies
Address employee queries regarding U.S. labor-related issues, including benefits, working hours, wage laws, and workplace conditions
Work closely with the legal team to ensure compliance with federal, state, and local employment regulations and resolve policy-related issues
Create and maintain accurate records of labor-related documents, such as employment agreements, collective bargaining agreements, and internal policies specific to U.S. employment law
Ensure all documentation complies with applicable federal and state labor regulations and remains up to date
Collaborate with internal teams to review and adapt labor contracts based on evolving U.S. labor laws and best practices

What we offer

Attractive compensation package consisting of a competitive salary
Opportunity to have a real impact in a high-growth global category leader
40% discount on all Fever events and experiences
Work in a location in the heart of Madrid, with possible travel across our markets
Home office-friendly
Responsibility from day one and professional and personal growth
A great work environment with a young, international team of talented people to work with!
Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
Gympass membership
English Lessons

Fulltime

Employee Relations Specialist

As an Employee Relations Specialist, you will be leveraging your skills in Claim...

Location

United States , Beaverton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least three years of experience in an Employee Relations Specialist role or a similar position
Proficiency in Claim Administration
Excellent Communication skills
Demonstrated experience in Complaint Handling
Familiarity with Compliance procedures and regulations in employee relations
Proven ability in Disciplining Employees in a fair and consistent manner
Experience in conducting Employee Relations Investigations
Experience in designing and delivering Employee Training programs
Experience in dealing with Union Grievances
Knowledge of NeoGov software is a plus

Job Responsibility

Conduct thorough investigations related to employee relations matters
Address and resolve employee relations issues efficiently
Provide expert guidance on labor and employment matters
Support in developing innovative workforce policies related to employee relations
Assist in the creation and implementation of training programs for employees
Handle complaints and administer claims related to employee relations
Ensure adherence to compliance and disciplinary measures
Manage and resolve union grievances
Use NeoGov for efficient process management
Prepare and maintain detailed investigation reports

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Human Resources Specialist

Location

United States , San Jose

Salary:

66000.00 USD / Year

INTELLIPRO TECHNOLOGIES CANADA INC.

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Labor Relations Human Resources or a related field plus 2 years of job-related experience
Foreign degree equivalent is acceptable
Experience with HR policy drafting and execution as well as handling employee grievances and disciplinary procedures
Work with LinkedIn Talent Solution, ADP, Jobdiva, Greenhouse, Workable, Deel, SQL

Job Responsibility

Responsible for HR policy drafting and execution
Draft employee corrective actions, performance improvement plans, and termination documentation
Make appropriate recommendations for corrective action
Perform intake of employee inquiries and complaints
Investigate formal and informal employee inquires and complaints
Review contract, agreement, HR policies, and/or relevant rules associated with wage, work hours, benefits, working condition and other related matters from employee relation perspective
Assists with research regarding employee grievances and internal investigations
Process and advise management on the employee grievances and disciplinary procedures
Work closely with internal and external stakeholders, perform labor relations research for development of workforce management programs
Monitor workforce status including compensation, diversity, work hours, employee complaints leveraging on inhouse HRIS system

What we offer

gym perks
business travel reimbursement

Fulltime

Labor Relations Specialist I

As a community, the University of Rochester is defined by a deep commitment to M...

Location

United States of America , Rochester

Salary:

26.90 - 37.66 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Bachelor's degree and 2 years of relevant experience required
Or equivalent combination of education and experience
Previous supervisory work experience preferred

Job Responsibility

Maintains contact with all units of human resources so that awareness and a working knowledge of all areas are ensured
Assists in complaint and grievance handling, corrective discipline, and the interpretation and application of human resources policies, procedures, programs, and collective bargaining agreements
Conducts formal grievance investigations and hearings and writes responses for leadership review
Maintains regular contact with staff in operating departments to ensure an awareness of the nature of the work and employee and labor relations requirements
Communicates employee and labor relations requirements to appropriate contacts to ensure consistent contract and policy administration
Assists operating units and leaders in the consistent interpretation and application of human resources policies, procedures, regulations, and programs
Advises leaders in the proper administration of corrective discipline, assisting with the investigation of relevant facts, assuring consistent standards, and precluding arbitrary or capricious discipline for all policies, procedures, and collective bargaining agreements
Advises leaders as to the proper interpretation and application of contract provisions
Conducts formal grievance investigations and hearings and writes third-step grievance responses with manager's review
Advises leaders or department heads regarding proposed first and second-step responses

Fulltime

HR Specialist

The ideal Human Resources candidate will have the following skills or experience...

Location

United States , Portland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ year HR experience or HR coursework in college
Understanding of labor laws
Recruiting
Payroll
Benefits Administration & Onboarding
Employee Files
Employee Relations

What we offer

Health Plan
401k
Paid vacation & holidays

Fulltime

HR Specialist

The role of an HR Specialist is pivotal in our clients team, focusing on handlin...

Location

United States , Greenville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in a similar role within the retail industry
Proficiency in ADP - Financial Services and ADP Workforce Now
Familiarity with ATS - Asynchronous Transfer Mode
Experience with Ceridian and Dayforce software
Knowledge of various Benefit Functions
Strong communication skills, both verbal and written
Demonstrated ability to ensure compliance with relevant regulations
Proven experience in managing Employee Relations
Knowledge of Family and Medical Leave Act (FMLA) regulations

Job Responsibility

Efficiently manage employee leave programs such as FMLA, ADA, parental leave, short-term disability, and other company-provided leaves
Act as the primary liaison for employees regarding leave requests, eligibility, documentation, and return-to-work processes
Ensure adherence to federal, state, and local leave laws and regulations
Maintain confidentiality while handling leave records, tracking employee absences and coordinating with payroll and benefits teams
Offer guidance to managers and employees on leave-related policies and accommodations
Handle employee relations issues, including conflict resolution, performance concerns, and workplace disputes
Assist in the conduct of employee relations investigations, gathering documentation, and making recommendations for resolutions
Collaborate with management to provide guidance on disciplinary actions, terminations, and workplace policies
Work with corporate legal counsel and compliance teams regarding employment matters such as unemployment, EEOC, SCHAC, etc.
Update the Employee Manual content to align with current labor law

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in our company 401(k) plan

Fulltime

Labor Relations Specialist II

Provides leadership, direction, and counsel to Human Resources Staff, particular...

Location

United States of America , Rochester

Salary:

60431.00 - 84603.00 USD / Year

University of Rochester

Expiration Date

Until further notice

Requirements

Bachelor's degree and 3 years of relevant experience required
Or equivalent combination of education and experience

Job Responsibility

Provides leadership, direction, and counsel to Human Resources Staff, particularly in the areas of policy, procedures, program and labor contract interpretation, complaint and grievance handling, corrective discipline, dispute resolution and union recruitment
Conducts formal grievance investigations and hearings and writes third step grievance responses with Manager's review
Advises Supervisors and department heads in the proper administration of corrective discipline and first and second step grievance responses
Investigates and compiles background for arbitration preparation, including relevant facts and ensuring consistent standards which preclude arbitrary or capricious discipline
Assists with negotiations of collective bargaining agreements, including compiling and analyzing data, drafting proposals, and preparing negotiation notes and summaries
Assists in developing procedures for implementing negotiated changes in agreements
Assists staff in the consistent interpretation and application of Human Resources policies, procedures, regulations and programs
Advises Supervisors in the consistent interpretation and application of contract provisions
Maintains regular contact with staff to ensure awareness of the nature of employee and labor relations work
Communicates labor relations requirements to appropriate divisions of the Human Resources department

Fulltime

Senior HR Specialist

We are seeking an HR Specialist for our client in Mclean, Virginia, United State...

Location

United States , Mclean

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Comprehensive knowledge of ADP
Proficiency in using ADP Workforce Now software to process payroll
Strong communication skills are mandatory
Ability to ensure compliance with relevant regulations
Expertise in handling Employee Relations is required
Knowledge of Family and Medical Leave Act (FMLA) regulations is needed

Job Responsibility

Play a key role in managing the HR activities at the regional and country level
Liaise with business and HQ HR departments to develop the annual HR Plan
Assist in determining talent requirements and aid in workforce planning and talent pipeline development in alignment with business strategy
Oversee recruitment activities to ensure the right talent acquisition
Promote and implement global standards into local policies and procedures to foster best HR practices
Collaborate with HQ Learning and Development to design and deliver employee development and training programs
Contribute to employee relations program, including the updating of company benefits and the organization of company events
Ensure adherence to Labor Laws and Ordinances as a HR business partner
Provide support in managing HR reports and employee data

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Specialist, Labor Relations

TTEC

Location:
Mexico , Mexico City

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 26, 2026

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