Specialist: It Network Operations Job at Vodafone (Lesotho)

SIP & VoIP Network Operations Specialist

We are seeking a skilled professional to support international voice services wi...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Experience (3–5 years) working with VoIP technologies and network operations
Strong understanding of protocols such as SIP, SS7 (ISUP/MAP), TCP/UDP, and GSM
Proven experience in troubleshooting voice technologies including TDM and SIP
Knowledge of voice systems, session border controllers, routing engines, and international voice services
Familiarity with voice performance metrics such as ASR, ACD, LCR, and MOS
Strong analytical thinking and problem-solving abilities
Effective collaboration and communication skills, with proficiency in written and spoken English
Willingness to learn and adapt to evolving technologies and processes

Job Responsibility

Monitor and troubleshoot hardware and software systems to ensure uninterrupted network operations
Manage proactive and reactive incidents within defined service levels, ensuring optimal customer experience
Perform first-level triage and coordinate with resolver teams throughout the incident lifecycle
Analyse performance data and customer inputs to recommend solutions and improve service quality
Identify and implement opportunities for automation to enhance operational efficiency and reduce manual workload
Communicate incidents effectively to stakeholders and maintain clear coordination across teams

What we offer

Opportunity to work on a global voice platform supporting millions of users across multiple countries
Exposure to cutting-edge VoIP technologies and enterprise-grade network environments
Collaborative work environment with cross-functional and international teams
Continuous learning opportunities in network operations, automation, and emerging telecom technologies

Fulltime

International Roaming Network Operations Specialist

We are seeking a skilled professional to provide 24x7 first-line support for Vod...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Engineering graduate with 5-10 years of experience in roaming technologies
Strong understanding of core network technologies such as SS7, LTE, SMS/SMPP
Experience with core platforms including STP and DRA/DEA
Knowledge of roaming platform interworking with traditional core networks
Demonstrated analytical and problem-solving skills
Strong communication skills in English, both written and verbal
Able to work in a fast-paced, collaborative, and customer-focused environment

Job Responsibility

Monitor and troubleshoot international roaming services to ensure seamless operations
Manage proactive and reactive incidents in line with agreed SLAs
Perform first-level triage and coordinate with cross-functional resolver teams throughout incident lifecycle
Analyse network performance and address KPI degradation or customer complaints
Support continuous improvement by identifying automation opportunities within operations
Work on core network technologies including 2G/3G/4G/VoLTE optimisation
Ensure effective incident communication and reporting for stakeholders

What we offer

Opportunity to work on global roaming platforms impacting multiple markets
Exposure to next-generation telecom technologies including 5G and VoLTE
Collaborative environment with cross-functional and international teams
Continuous learning through hands-on operations and incident management
Opportunity to contribute to automation and process optimisation initiatives

Fulltime

Specialist, IT Network - Temporary

Being part of Air Canada is to become part of an iconic Canadian symbol, recentl...

Location

Canada , Dorval

Salary:

Not provided

Air Canada

Expiration Date

Until further notice

Requirements

Relevant university degree, technical certification, or equivalent experience commensurate with the role
5+ years of experience in IT technology and operations within a large enterprise environment, with demonstrated technical leadership through collaboration and influence
Specialized knowledge in at least two network technology areas relevant to assigned solution domains, including: Datacenter and Campus Networks
Wi-Fi
Voice over IP
Next Generation Firewalls
Load Balancing
Wide Area Networks
Knowledge of current network technologies and industry trends
Ability to communicate complex technical concepts in a clear, non-technical manner

Job Responsibility

Contribute as well as support strategic technology and service direction across functional areas, including specialized or niche technologies
Collaborate closely with peers and the broader Network Services team to support and maintain the IT strategic plan
Ensure network solutions and services align with Air Canada's business goals and objectives
Support the development and execution of network strategy, policy, and service delivery frameworks, while contributing to continuous improvement of technology development processes
Participate in the development and application of network infrastructure standards, ensuring performance, maintainability, security, availability, scalability, and operational readiness
Support problem, defect, and incident management processes to ensure seamless operation of network infrastructure and cloud platforms
Collaborate with peers and partner teams, such as Network Security, to support audit requests and evidence of compliance
Liaise with key vendor partners to support the effective delivery and ongoing support of network infrastructure services
Provide technical direction and input to the design, development, implementation, documentation, and support of network solutions
Analyze solution requirements and contribute to functional and technical designs, acting as a subject matter expert where required

Fulltime

IT Operations Specialist

Would you like to be part of an international, dynamic and exciting environment ...

Location

France , Bidart

Salary:

Not provided

SOPHiA GENETICS

Expiration Date

Until further notice

Requirements

Bachelor's degree in computer science (or equivalent)
Experience in System Administration desirable
PowerShell, Bash/Shell, Python Scripting desirable
Knowledge of Microsoft 365 & Apple environments
Analytical & problem-solving skills
Effective communication skills for interaction with diverse stakeholders across multiple departments
Fluent in English mandatory, French is a plus

Job Responsibility

Monitoring the internal helpdesk, responding to employee’s IT requests, triage and categorization
Configuring role-based access control (RBAC), user accounts and access permissions
Contributing on a regular basis to Information Security & Network Operations
MDM (JAMF/Intune) configuration and asset automation
Systems administration (Azure Cloud) and automation, including scripting innovative solutions
Support architects in making informed decisions to keep the company's IT infrastructure competitive and aligned with industry advancements

Fulltime

DCPP IT Network Specialist

Ensures the availability, integrity, and reliability of assigned systems. Provid...

Location

United States , Avila Beach

Salary:

90000.00 - 136000.00 USD / Year

PG&E Corporation

Expiration Date

Until further notice

Requirements

Associate degree in Computer Science, Engineering, Business or related discipline, or equivalent experience or relevant technical trade school/training
2 years of IT operations experience

Job Responsibility

Provides 3rd tier support in analyzing, diagnosing and resolving problems
Collaborates with team or peers to work on issues, projects or activities
Provides technical support and administration of critical infrastructure network components (e.g., firewalls, proxy servers, routers, etc.)
Assists others using established processes, practices and procedures as directed
Collaborates with others to identify, analyze and improve existing business processes within a department to meet new goals and objectives
Assists in the update and modification of work procedures and standards
Ensures system health and availability of the systems
Performs the operation, management, and maintenance of network and telecommunication systems, linked systems and peripherals in order to enhance network operations
Performs testing and evaluations of new technologies in a lab environment

What we offer

Paid Time Off: Vacation, Sick Hours, Holidays, Family Leave
Employee Resource Groups: 16 ERGs at the core of our DEIB culture that support employee development and foster business relationships
Professional Development: Leadership and Employee Development Courses, LinkedIn Learning, Mentoring Program and up to $8,000 for Tuition Reimbursement
Healthcare: Low-Cost Medical, Dental, Life/Accident/Disability Insurance and Free Vision
Healthcare & Dependent Care FSA: Pre-tax employee-funded accounts that cover certain out-of-pocket medical and dependent care expenses
Retirement Plans: 401(k) Matching up to 8% AND Cash Balance Pension (no cost to you)

Fulltime

Network Operations Specialist

We are seeking a Network Operations Specialist to provide 24/7 first-line monito...

Location

Romania , Bucuresti

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Strong command of English and Czech (mandatory)
Comfortable working with web‑based and Windows applications
Effective communicator with a collaborative and team-oriented mindset
Ideally brings experience working in a busy technical support, service centre, or telecoms environment

Job Responsibility

Deliver first line operations for Vodafone’s network infrastructure in a multi‑vendor environment
Monitor and maintain network performance using umbrella fault management tools and specific NMS platforms
Perform preventive and corrective troubleshooting to maintain service continuity and meet agreed NOC and network KPIs
Dispatch field engineers or contractors for on‑site support when required and follow up until resolution
Provide incident management activities, including technical assessment and timely escalation to second line teams
Issue notifications related to service outages and collaborate with the Incident Manager when escalations are triggered
Support the creation and maintenance of NOC processes and procedures
Collaborate with second line teams to develop and refine alarm analysis and fault resolution procedures
Maintain and update fault management systems throughout the incident lifecycle
Participate in internal and external training programmes to strengthen technical capabilities

What we offer

Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology
We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off

Fulltime

IT Operations Specialist

Join us on our mission to scale intelligence to serve humanity. We’re training a...

Location

United Kingdom , London

Salary:

Not provided

Cohere

Expiration Date

Until further notice

Requirements

Strong Mac, Google Workspace, and Slack support experience
Strong Okta knowledge (preferably Okta Certified Professional/Administrator)
Experience with scripting languages (e.g., Python, PowerShell)
Knowledge of cybersecurity best practices and data protection regulations (e.g., GDPR)
Experienced with supporting Google Meet, Crestron, room schedulers
Solid understanding of networking concepts, internet tooling (wifi, routers, switches)
Organized, thoughtful, and eager to support and help train customers
Clear communicator, interested in creating processes to improve overall operational efficiency

Job Responsibility

Be the primary support point of contact for the UK Cohere office
Provide first response for all IT support requests for all Cohere employees globally during your shift
Identify, troubleshoot, and resolve hardware and software problems
Provide employee training on our tools and systems (Google Workspace, Slack, Notion etc.)
Work in tandem with our People Ops team to help onboard and offboard employees seamlessly
Order and track laptop shipments globally, going to all new hires
Oversee our in-office networking and AV requirements, and continually work to improve and optimize our current setup
Assist with cycle counts, purchasing, and maintaining inventory of IT equipment for local and remote employees globally
Document and update IT procedures and SOPs as required
Provide 1st level support to the office's wifi networks (routers/switches, WAPs)

What we offer

An open and inclusive culture and work environment
Work closely with a team on the cutting edge of AI research
Weekly lunch stipend, in-office lunches & snacks
Full health and dental benefits, including a separate budget to take care of your mental health
100% Parental Leave top-up for up to 6 months
Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
6 weeks of vacation (30 working days)

Fulltime

Network Operations Specialist

We are seeking a Network Operations Specialist to work on the rollout of new net...

Location

United States , Washington; New York

Salary:

Not provided

Cape

Expiration Date

Until further notice

Requirements

3+ years of experience in cellular core network deployments
Ability to analyze cellular system network trace data and packet captures, quickly identifying where issues should be routed
Proven success operating as a flexible team player in a fast-paced, cross-functional environment while driving complex initiatives to completion
Experience drafting MOPs and executing maintenance windows
Strong organizational skills and attention to details, including reviewing and managing detailed project plans
Hands-on experience troubleshooting and resolving network outages
Ability to review and interpret technical telco documentation with fluency in industry acronyms and terminology

Job Responsibility

Develop and execute test cases for new functionality launches
Configure devices and create repeatable runbooks to ensure smooth deployments
Gather customer feedback, create and manage trouble tickets, escalate issues as needed, and dive into traces/logs to identify root causes—while keeping documentation and resolution plans up to date
Define and document processes to ensure smooth operations, especially during launches and testing
Lead launch operations planning and execution, including methods of procedure (MOPs), rollback strategies, maintenance windows, and delivery approvals
Build and maintain critical systems and 3rd-party tools that automate network operations
Develop anonymized dashboards for partner MNOs, ensuring they have visibility into usage on their networks

What we offer

401(k) match
100% coverage of medical, dental, and vision premiums for you and your dependents
12 weeks paid parental leave (for all parents, no waiting period)
Stipends for Family-forming needs
Stipends for Gender-affirming care
Unlimited PTO

Fulltime

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Specialist: It Network Operations

Job Description

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