Specialist-IT Cluster, Marriott Bonvoy

Marriott Bonvoy

Location:
China, Zhuhai

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

Install, configure, manage, maintain, test, and repair computer networks and systems. Provide end-user support, analyze system requirements, and coordinate IT equipment installations. Focus on security, process improvements, and organizational productivity.

Job Responsibility:

Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms
Train/instruct users in proper use and security of all systems
Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet
Respond to program error messages
Provide network communications support and technical guidance
Refer major problems to vendors/technicians
Analyze, recommend, and implement process improvements
Inspect, test, and diagnose computer equipment/systems
Plan, coordinate, and implement network security measures
Maintain accurate inventory of all technological devices
Ensure backup tapes are locked in a fireproof safe.

Requirements:

Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms
Train/instruct users in proper use and security of all systems
Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet
Respond to program error messages
Provide network communications support and technical guidance
Refer major problems to vendors/technicians
Analyze, recommend, and implement process improvements
Consult with others to assess/analyze/resolve computing needs and system requirements
Inspect, test, and diagnose computer equipment/systems
Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements
Plan, coordinate, and implement network security measures
Provide end-user support for all applications
Plan and manage disk space for entire network
Maintain accurate inventory of all technological devices
Enter commands and activate controls on computers and equipment
Ensure backup tapes are locked in a fireproof safe
Follow all company policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Maintain confidentiality of proprietary information
Protect company assets
Address guests’ service needs
Assist other employees
Speak with others using clear and professional language
Answer telephones using appropriate etiquette
Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
Develop and maintain positive working relationships with others
Support team to reach common goals
Ensure adherence to quality expectations/standards
Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
Perform other reasonable job duties as requested by Supervisors.

Nice to have:

Technical, Trade, or Vocational School Degree
At least 2 years of related work experience.

What we offer:

Dedicated to being an equal opportunity employer
Welcoming and inclusive environment
Opportunities for training, development, and recognition
Focus on holistic well-being
Community and camaraderie with co-workers.

Additional Information:

Job Posted:
September 30, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Specialist-IT Cluster