Specialist IS Engineer - Network Operations Job at Amgen (Hyderabad)

Specialist Engineer - Network Operations Centre

Working in the Technology Operations Networks Operations Centre on a range of te...

Location

United Kingdom , Glasgow

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Significant experience in telecommunications, including network management experience within an operation’s centre environment
Ability of working and understanding across SDH, PDH and optical technologies, (Ericsson, Nortel, Ciena)
Proven track record in network management & troubleshooting including ability to produce Network incidents reports in relation to Network events
Experienced at working with multiple third-party network providers and equipment vendors
Able to communicate at appropriate levels of target audience on both Technical & non-Technical (including process activities)

Job Responsibility

Professionally represent Real Time Operations in all day to day operations
Proactively monitor customer networks to identify fault occurrences
Acknowledge, check, and respond to customer fault reports
Perform timely and accurate basic initial diagnostics, ensuring fault clearance wherever possible
Ensure accurate ticket detail entry and updates for all fault reports
Ensure relevant and accurate information available to assist in fault diagnosis and clear
Monitor fault tickets, prioritise, and track progress as appropriate
Ensure technical and managerial escalation completed to defined time-scales
Test and liaise with customers and other internal or external agencies and third parties
Ensure overall adherence to quality procedures and working processes

What we offer

Great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work
Discounts, vouchers, a pension plan and loads more
Amazing learning tools and top-notch parental leave policies

Fulltime

Network Operations Specialist

We are seeking a Network Operations Specialist to provide 24/7 first-line monito...

Location

Romania , Bucuresti

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Strong command of English and Czech (mandatory)
Comfortable working with web‑based and Windows applications
Effective communicator with a collaborative and team-oriented mindset
Ideally brings experience working in a busy technical support, service centre, or telecoms environment

Job Responsibility

Deliver first line operations for Vodafone’s network infrastructure in a multi‑vendor environment
Monitor and maintain network performance using umbrella fault management tools and specific NMS platforms
Perform preventive and corrective troubleshooting to maintain service continuity and meet agreed NOC and network KPIs
Dispatch field engineers or contractors for on‑site support when required and follow up until resolution
Provide incident management activities, including technical assessment and timely escalation to second line teams
Issue notifications related to service outages and collaborate with the Incident Manager when escalations are triggered
Support the creation and maintenance of NOC processes and procedures
Collaborate with second line teams to develop and refine alarm analysis and fault resolution procedures
Maintain and update fault management systems throughout the incident lifecycle
Participate in internal and external training programmes to strengthen technical capabilities

What we offer

Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology
We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off

Fulltime

Senior Network Engineer (Fortinet Specialist)

We are seeking an experienced Senior Network Engineer to join a growing Network ...

Location

United Kingdom

Salary:

60000.00 GBP / Year

Dynamic Search Solutions

Expiration Date

Until further notice

Requirements

5+ years’ experience supporting enterprise network and security environments
Strong hands-on experience with Fortinet security platforms, particularly FortiGate firewalls
Proven experience with Fortinet SD-WAN design, deployment and support
Strong enterprise networking experience across LAN, routing and switching
Proven experience supporting enterprise wireless (WLAN) environments
Experience operating as a senior / 3rd-line engineer
Excellent troubleshooting and problem-solving skills
Operationally focused and calm under pressure
Customer- and service-driven, with a strong uptime mindset
Clear communicator with strong documentation habits

Job Responsibility

Providing 3rd-line support and escalation for complex network and security incidents
Supporting and maintaining Fortinet security technologies, including FortiGate firewalls, FortiManager, FortiAnalyzer, Fortinet SD-WAN, FortiAuthenticator (identity-based policy enforcement), and FortiSandbox/FortiWeb where applicable
Supporting enterprise LAN environments (switching and routing)
Supporting and troubleshooting enterprise WLAN environments, including controllers and access points
Diagnosing issues across routing, switching, wireless and security domains
Performing configuration changes, upgrades, patching and routine maintenance
Monitoring network performance, availability and security posture
Creating and maintaining operational documentation, runbooks and knowledge articles
Providing technical guidance and mentorship to junior engineers

What we offer

Join a collaborative, operations-focused team supporting mission-critical enterprise networks
Work hands-on with modern Fortinet networking and security technologies
Opportunity for long-term technical growth and career development
Fully home-based position offering flexibility and work–life balance

Fulltime

Senior Technical Specialist MS - Network Security Engineer L4

As a Cross Technology Managed Services Engineer (L3) at NTT DATA, your primary r...

Location

India , Mumbai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Extensive Managed Services experience handling complex cross-technology infrastructure
Strong understanding of ITIL processes
Proven experience working with vendors and/or third parties
Ability to communicate and work across different cultures and social groups
Effective planning skills, even in changing circumstances
Positive outlook and ability to work well under pressure
Active listening skills and adaptability to changing client needs
Client-focused approach to create positive client experiences throughout their journey
Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)

Job Responsibility

Proactively identifying and resolving technical incidents
Ensuring client infrastructure is configured, tested, and operational
Pre-emptive service incident resolution, product reviews, and operational improvements
Managing high-complexity tickets, performing advanced tasks, and providing diverse solutions while ensuring zero missed service level agreement (SLA) conditions
Mentoring junior team members and working across various technology domains such as Cloud, Security, Networking, and Applications
Conducting necessary checks, applying monitoring tools, and responding to alerts
Logging incidents with the required level of detail, analysing, assigning, and escalating support calls
Proactively identifying opportunities for optimization and automation
Creating knowledge articles for frequent tasks/issues and training junior team members
Providing inputs to automation teams to reduce manual efforts

Fulltime

New

Assistant Manager-Dispatch Operations Specialist (Telecom Networks)

We are seeking a detail-oriented and collaborative professional to join our Netw...

Location

India , Bangalore

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Possess strong process knowledge within telecom or ICT dispatch environments
Demonstrate effective organisation, task management, and the ability to handle multiple priorities
Skilled in building effective working relationships and collaborating with cross-functional teams
Bring a mindset of continuous improvement, creativity, and operational excellence
Have at least 3 years of total experience, including a minimum of 2 years in a dispatch function
Hold ITIL Foundation certification in IT Service Management
Have working knowledge of GSM, 3G, and 4G telecom networks
Be proficient in Microsoft Office applications and familiar with ticketing tools such as Remedy or equivalent
Understand fault ticket analysis, escalation processes, and field execution requirements
Demonstrate awareness of health and safety practices in field operations

Job Responsibility

Carry out initial triage of fault tickets, analysing requests to ensure accurate and timely onward dispatch
Allocate reactive and planned work to field teams through manual ticketing or automated optimisation tools
Monitor and manage ticket lifecycle through to resolution, ensuring SLA adherence and appropriate escalations
Support field engineers with access, climbing permissions, and third-party services in line with local procedures
Produce escalation reports and post-failure analysis
contribute to continuous improvement initiatives
Maintain thorough and accurate ticket documentation including access approvals, references, and timelines
Provide constant telephone and email support to internal teams and external customers
Act as the first point of contact for fault-related issues, ensuring prompt escalation when required
Monitor work queues and assign tickets efficiently to optimise field resource utilisation

What we offer

Opportunity to work in a high-impact, 24x7 telecom operations environment
Exposure to end-to-end network dispatch and field service coordination
Involvement in continuous improvement initiatives and process optimisation
Collaboration with diverse internal and external stakeholders across global markets
Development within a performance-driven and quality-focused culture

New

Critical Environment Operations Specialist

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our c...

Location

United States , Boydton

Salary:

84400.00 - 168800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience

Job Responsibility

Follows and adheres to processes and policy(ies) provided by security and safety governing partners
Reports immediately any safety or security issues or concerns
Participates in safety and security related Root Cause Analysis (RCA) processes as appropriate
Makes recommendations for improvements to safety and security processes or procedures
Fosters and exhibits a culture of safety
Ensures no unauthorized or unescorted personnel access in secured production environments, ensuring alignment with security practices and standards
Manages and regularly audits physical access lists for personnel accessing secured production environments and related systems
Conducts security risk assessments of data center operations and assesses the design, build, and delivery of technology, tools, data, and processes to meet high security standards with minimal guidance
Documents and tracks security Key Performance Indicators (KPIs) and identifies and escalates action items
Demonstrates conscientiousness on cost and adheres to budget requirements

Fulltime

New

Sr. Network Engineer

ANS is seeking a Sr. Network Engineer to join our team in Orlando, FL. This posi...

Location

United States , Orlando

Salary:

100000.00 - 200000.00 USD / Year

Applied Network Solutions

Expiration Date

Until further notice

Requirements

TS/SCI Poly
Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a Doctorate and 8 years, master's and 10 years, bachelor's and 12 years, associates and 14 years or HS diploma and 16 years.
Must be compliant with DoD 8140 Information Assurance Technical (IAT) Level 2.
Experience specific to network engineering to include Tier III or higher network operations and/or network design and implementation.
Working knowledge of Cisco, Brocade, and/or Juniper switches and routers
Proven experience implementing and troubleshooting routing protocols in a production network, OSPF, BGP, 802.1q
Understanding of DNS
Proven experience implementing and troubleshooting standard switching and in a production network, understanding of 802.1q, trunking, experience in a CAN/LAN environment.

Job Responsibility

Interpret customer requirements and apply industry standard design approaches for service delivery. Fully document designs with diagrams, bill of materials, cabling sheets, configurations, ability to brief designs
Use our private test lab to evaluate new technologies and capabilities, test proposed changes to production networks, and recreate troubleshooting scenarios to support the production enterprise network
Schedule maintenance windows for migrating user connections from legacy to the modern infrastructure transition services with little to no impact on critical data flows
Provide technical expertise to Operations engineers and technicians, supporting fault isolation and resolution. Solve tough problems with innovative and scalable solutions
Develop secure network designs including configurations that align with Defense Information Security Agency (DISA) Security Technical Implementation Guides (STIGs) and enterprise policies. Obtain Authority to Operate (ATO) for new devices, software, and capabilities
Supervise (not manage) other network support specialists to plan, coordinate, and implement network services
Develop and improve design products, processes, and systems for our team to work efficiently and effectively

What we offer

Family Medical, Dental (w/ adult orthodontia) and Vision coverage
Pet Discount Program
PTO (Paid Time Off)
Maternity/ Paternity Leave
Supplemental Military Leave Pay
11 Paid Holidays
401(k) plan with 6% Company Contribution
Generous Professional Development Program
100% Employer paid Short- and Long-Term Disability
100% Employer paid Life Insurance

Fulltime

Network Specialist 1

We are seeking a Network Specialist 1 to join our Security and Electronic System...

Location

United States , Biloxi

Salary:

Not provided

M.C. Dean, Inc

Expiration Date

Until further notice

Requirements

HS Diploma with 6+ years of progressive experience or Associate's Degree with 4+ years of progressive experience
Understanding of ITIL (Information Technology Infrastructure Library) concepts
Understanding of security issues and implications for network solutions
Knowledge of network concepts, technologies, tools and philosophies, and the ability to design an organization's network infrastructure and services
Knowledge of system development methodology, project management, system architecture an analytical/problem solving skills
Strong oral, technical writing, and presentation skills
Ability to build productive relationships with team members, clients and other network/system stakeholders
Ability to establish working relationships with others outside area of expertise
Ability to balance high quality standards with schedule pressures in a demanding environment
Must be a resourceful, self-starter, flexible, pro-active, solution-oriented, and customer-oriented

Job Responsibility

Survey Reports measurement results in actionable form to more senior personnel and management
Conducts any surveys, inspections, tours, etc. of client sites, as required
Install, configure, and maintain network services, equipment, and devices
Work closely with the field engineers to simulate expected system level performance and provide quick feedback on potential improvement
Assist senior network engineers to identify and resolve network security issues
Support network designs for each SLA classification
Supports design documents for small projects and in support of large programs
Assists Senior Engineers in preparation of Designs, including: Narrative Design Documents, Systems Designs, Subsystem Designs (CAD / Panels / Layouts / Wiring / Hardware / Communications)
Preparation of Specifications, Perform QA/QC and technical reviews of designs
Comment Resolution Testing & Commission Review / Approval of test plans (Safety / Risk / Manufacturability)

What we offer

A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better
An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years
Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement
Open and transparent communication with senior leadership as well as local office management

Fulltime

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Specialist IS Engineer - Network Operations

Job Description

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