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The CIS Testing Team tests Mastercard products and services with financial institutions enabling production electronic payments globally. CIS ensures financial institutions are systemically synchronized with Mastercard financial messaging. The role ensures accurate and precise vetting of customer network interface and systems to process financial payments, and consumer tailored service interactions. Provides the ability for customers to test new Mastercard Release code. Accommodates testing whenever financial institutions and other organizations make changes on their systems.
Job Responsibility
Act as central point of contact for customers and/or Mastercard customer representatives throughout processing implementation project end-to-end execution
Provide testing expertise and support to Mastercard customers for all products and services
Act as processing implementation advisor, to customers' processing support staff
Provide guidance to execute all necessary processing implementation activities
Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products)
Define, create, maintain and document standard and non-standard key customer processing implementation processes
Provide training to CIS organization, other Mastercard organizations and the customer
Requirements
Bachelor's degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience
Intermediate experience in Information Technology system knowledge, with strong understanding of network technology, applications, and project management
Intermediate payment transaction processing and industry business principles knowledge
Ability to interact with the customer, Sr. and Executive management
Good verbal and written communication skills with ability to leverage these skills in a teaching environment
Ability to support and drive change in a technical work environment
Ability to multi-task covering multiple projects and products
Fluent in English is a must
Nice to have
Mobile payment background processing/hands-on on any APIs that is used for authentication or authorization