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Specialist, Implementation

India, Pune · Job Posted July 03, 2026
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Job Responsibility

  • Act as central point of contact for customers and/or MasterCard customer representatives throughout processing implementation project end-to-end execution
  • Provide testing support to MasterCard customers for all products and services
  • Act as processing implementation specialist to customers' processing support staff
  • Provide guidance to execute all necessary processing implementation activities
  • Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services/products)
  • Define, create, maintain and document standard and non-standard key customer processing implementation processes
  • Provide training to CIS organization, other MasterCard organizations and the customers

Requirements

  • Bachelor's degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience
  • Information Technology system knowledge, with expert understanding of network topology, and project implementation and management
  • Strong payment transaction processing and industry business principles knowledge
  • Possess API testing knowledge
  • ISO 8583, ISO 20022
  • Strong knowledge of Authorization, Clearing and 4-party model (mandatory)
  • Ability to interact well with customers and management
  • Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
  • Ability to drive change in a technical work environment
  • Ability to multi-task covering multiple projects

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