CrawlJobs Logo

Specialist I - Customer Service

cencora.com Logo

Cencora

Location Icon

Location:
India , Pune

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Responsibility:

  • Responsible for initiating a monthly service call to a specific number of low-volume accounts in the local geographic area
  • Updates the existing customers on any new programs, promotional activity, products and services as well as inquires and assists with any current issues or unresolved problems
  • Assists with customer problems such as missed shipments, price adjustments and backorders
  • Frequently works with field sales associates in coordinating special orders, accepting quotations, typing, and manufacturer calls
  • Works with warehouse associates, customers and field sales associates to ensure that the order process runs smoothly
  • Processes all phone, fax, mail, e-mail and verbal orders from customers
  • Responsible for providing customers with accurate answers to questions and complaints regarding products and services
  • Performs data entry for purposes such as processing orders, accessing previous orders and special orders, and providing customers with current prices
  • Assists customers with backorders by offering substitutions and alternatives whenever possible, contacts manufacturers for delivery information, changes in stock number, prices and availability, and maintains current open order reports
  • Communicates with all departments within the Distribution Center as well as field sales associates
  • Serves as liaison between customers and field sales associates
  • Makes suggestions and recommendations to Supervisor in an effort to continually improve customer service operations
  • Complies with all appropriate policies, procedures, safety rules and regulations
  • Performs related duties as assigned

Requirements:

  • Broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year Bachelor’s Degree program, technical vocational training or equivalent combination of experience and education
  • 3+ years directly related experience
  • Strong customer service skills
  • Strong interpersonal skills
  • Good decision making skills
  • Good analytical skills
  • Ability to communicate effectively both orally and in writing
  • Ability to resolve customer issues quickly and creatively in order to improve customer satisfaction
  • Familiarity with ABC products, services and pharmaceutical distribution operations
  • Strong organizational skills
  • attention to detail
  • Basic knowledge of Microsoft Word, Excel and inventory management system

Additional Information:

Job Posted:
February 20, 2026

Expiration:
April 30, 2026

Employment Type:
Fulltime
Icon
Cencora - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Specialist I - Customer Service

Customer Service Specialist

Drive customer satisfaction and optimize supply chain processes in a key role at...
Location
Location
Japan , Tokyo
Salary
Salary:
5000000.00 - 7000000.00 JPY / Year
https://www.randstad.com Logo
Randstad
Expiration Date
March 23, 2026
Flip Icon
Requirements
Requirements
  • Must have 2+ years of experience in supply chain, with a focus on customer service
  • Must have a Bachelor's degree in Supply Chain, Logistics, or a related field
  • Experience with SAP or other ERP systems is essential
  • Must have strong knowledge of sales and OTC processes
  • Must have experience in project management
  • Business level English is required
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
Job Responsibility
Job Responsibility
  • Manage order-to-cash processes for the EM business, ensuring accuracy and efficiency
  • Provide proactive solutions to business operations by analyzing and reviewing OTC operations
  • Monitor and analyze SCM KPIs to identify areas for improvement and execute related activities
  • Contribute to achieving sales, profit, and growth targets by offering exceptional customer service
  • Participate in SCM-related and integration projects, supporting project goals and timelines
What we offer
What we offer
  • Health insurance
  • pension insurance
  • employment insurance
  • holidays on Saturdays, Sundays, and public holidays
  • Fulltime
Read More
Arrow Right

Customer Service Specialist

Do you get energized by helping people? Are you a good listener and do you work ...
Location
Location
Netherlands , Helmond
Salary
Salary:
2795.00 EUR / Month ▼
https://www.randstad.com Logo
Randstad
Expiration Date
March 26, 2029
Flip Icon
Requirements
Requirements
  • Experience with customer service and logistics is a plus
  • You actively engage with the customer and assist them where necessary
  • You speak English fluently
  • Being on call 4/5 times a year on the weekends is no problem for you
Job Responsibility
Job Responsibility
  • Answer outgoing calls and emails
  • Provide information about orders, deliveries, products, and other questions
  • Follow up on complaints
  • Enter orders
  • Attend team meetings
What we offer
What we offer
  • Travel expense reimbursement
  • Nice team
  • Opportunity for a permanent contract
  • Pension from day one
  • Fun team-building activities
  • Fulltime
Read More
Arrow Right

Customer Service Specialist

Are you passionate about delivering exceptional service and creating positive cu...
Location
Location
United States , Vista
Salary
Salary:
19.00 - 23.00 USD / Hour
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous customer service or support experience preferred, ideally in retail or e-commerce
  • Strong communication and interpersonal skills
  • Ability to multitask and manage time effectively
  • Proficiency with CRM tools and Microsoft Office Suite
  • Friendly demeanor, team player, and solutions-oriented personality
Job Responsibility
Job Responsibility
  • Respond to customer inquiries via phone, email, and chat, providing accurate and timely solutions
  • Process product orders, exchanges, and refunds, ensuring the highest level of satisfaction
  • Collaborate with warehouse teams to track shipments and resolve delivery issues
  • Maintain detailed records of customer interactions in CRM platforms
  • Recommend products and services based on customer needs and feedback
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan
  • Fulltime
Read More
Arrow Right

Customer Service Specialist

A growing company in San Marcos is on the hunt for a talented Customer Service S...
Location
Location
United States , San Marcos
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior customer service experience preferred, especially within the financial services industry
  • Excellent listening, problem-solving, and multitasking abilities
  • Familiarity with CRM software and Microsoft Office Suite
  • Dependable, professional, and customer-focused with strong analytical skills
Job Responsibility
Job Responsibility
  • Assist customers with inquiries regarding financial products and account services via phone and email
  • Process transactions, document account updates, and resolve discrepancies efficiently
  • Provide clear explanations of financial policies and procedures to customers
  • Maintain accurate records in CRM platforms while ensuring compliance with company and regulatory standards
  • Collaborate with internal teams to drive customer resolutions and build lasting satisfaction
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Customer Service Specialist

Join Our Team as a Customer Service Specialist! Our client's dynamic team is see...
Location
Location
United Kingdom , Hackney
Salary
Salary:
14.42 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Exceptional communication skills, both verbal and written
  • A confident and calm approach to problem-solving
  • Confident when answering and talking on the phone
  • The ability to empathise with customers and understand their needs
  • Previous experience in customer service and Zendesk is a plus, but not essential
  • A positive attitude and a willingness to learn
Job Responsibility
Job Responsibility
  • Handling customer inquiries with empathy and understanding
  • Providing clear and accurate information about products and services
  • Resolving issues promptly and effectively, ensuring customer satisfaction
  • Maintaining detailed records of customer interactions
  • Collaborating with team members to enhance service quality
What we offer
What we offer
  • Be part of a vibrant and supportive team
  • Gain valuable experience in a fast-growing company
  • Enjoy a competitive hourly rate
  • Flexible working environment that encourages work-life balance
  • Fulltime
Read More
Arrow Right

Customer Service Specialist

Office Angels are seeking a temporary Customer Service Specialist to work for on...
Location
Location
United Kingdom , London
Salary
Salary:
16.40 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1 year in a fast-paced order fulfilment environment
  • Fluent in English, both spoken and written, with excellent interpersonal skills
  • An eye for detail and data accuracy, along with strong problem-solving abilities
  • Proficient in Google Workspace and Microsoft Office Suite, with a willingness to learn SAP and Salesforce
  • Flexible and resilient with superb time management skills
  • A positive attitude and a collaborative approach to overcoming challenges
Job Responsibility
Job Responsibility
  • Respond to customer requests and manage complaints while building strong relationships with customers and internal teams
  • Process and manage orders through SAP, ensuring timely delivery and accuracy
  • Provide essential information on customers, discounts, and stock situations to aid sales efforts
  • Work alongside logistics providers and internal teams to ensure seamless order delivery and effective credit control
  • Manage new customer onboarding in Salesforce and collaborate with the master data team in SAP
  • Help manage customer product distribution and participate in projects aimed at enhancing service quality
What we offer
What we offer
  • Competitive pay plus holiday pay reflecting individual and company performance
  • A supportive and inclusive culture that values diversity
  • Opportunities for personal and professional growth
  • Premium employee benefits that cater to our diverse workforce
  • Fulltime
Read More
Arrow Right

Customer Service Specialist

Office Angels are seeking a temporary Customer Service Specialist to work for on...
Location
Location
United Kingdom , London
Salary
Salary:
16.40 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1 year in a fast-paced order fulfilment environment
  • Fluent in English, both spoken and written, with excellent interpersonal skills
  • An eye for detail and data accuracy, along with strong problem-solving abilities
  • Proficient in Google Workspace and Microsoft Office Suite, with a willingness to learn SAP and Salesforce
  • Flexible and resilient with superb time management skills
  • A positive attitude and a collaborative approach to overcoming challenges
Job Responsibility
Job Responsibility
  • Respond to customer requests and manage complaints while building strong relationships with customers and internal teams
  • Process and manage orders through SAP, ensuring timely delivery and accuracy
  • Provide essential information on customers, discounts, and stock situations to aid sales efforts
  • Work alongside logistics providers and internal teams to ensure seamless order delivery and effective credit control
  • Manage new customer onboarding in Salesforce and collaborate with the master data team in SAP
  • Help manage customer product distribution and participate in projects aimed at enhancing service quality
What we offer
What we offer
  • Competitive pay plus holiday pay reflecting individual and company performance
  • A supportive and inclusive culture that values diversity
  • Opportunities for personal and professional growth
  • Premium employee benefits that cater to our diverse workforce
  • Fulltime
Read More
Arrow Right

Customer Service Specialist

Are you a passionate individual fluent in any of the Nordic languages and Englis...
Location
Location
United Kingdom , Kingston Upon Thames
Salary
Salary:
28000.00 - 32000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Language Proficiency: Ideally fluent in at least one Nordic language and English
  • Experience: Strong customer service skills
  • Technical Skills: Good knowledge of Windows Office and CRM
  • proficiency in technology is essential
  • Interpersonal Skills: Strong ability to communicate at all levels, manage conflict, and build relationships
  • Problem-Solving Ability: Demonstrated initiative and a "Can do" attitude
Job Responsibility
Job Responsibility
  • Building and managing relationships with customers to drive business growth
  • Proactively managing customer queries and ensuring timely resolutions
  • Collaborating with sales, technical, logistics, and finance teams to resolve issues efficiently
  • Monitoring stock levels and ensuring customers are well-informed about product offerings
  • Taking ownership of customer inquiries, ensuring a service-minded approach
What we offer
What we offer
  • On-site parking
  • medical insurance
  • pension
  • life assurance
  • bonus incentive
  • 25 days plus BH and fantastic on-site facilities including pay day pastries
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy