Specialist, HR Shared Services

• Audit and validate personnel and organizational data changes in Employee Central, ensuring data accuracy at source
• Maintains a case tracking system to keep record of transactions of all requests raised with HRSS
• Own and deliver regular and ad-hoc Employee Central (EC) reports, ensuring high accuracy, consistency, and timeliness
• Perform data analysis to identify trends, anomalies, and opportunities for process improvement
• Perform end-to-end data audit activities within Employee Central to ensure integrity, compliance, and alignment with global standards
• Identify data discrepancies and implement corrective and preventive actions through structured audit mechanisms
• Drive automation of recurring HRSS activities using tools such as Excel macros, workflows, and reporting automation solutions
• Continuously identify opportunities to eliminate manual work and improve turnaround times
• Standardize, streamline and documentation of processes to ensure scalability and consistency across regions
• Prepare and issue employee and employment-related letters
• Support HR projects by providing data insights, testing support, and reporting validation, training

• Knowledge/experience on HR processes, policies and procedures of different regions is preferred
• Advanced proficiency in Excel (including macros), Power BI, and data visualization tools
• Strong expertise in HR reporting, data analysis, and data auditing techniques
• Experience working with SAP SuccessFactors / Employee Central reporting and data structures
• Proven ability to design and implement automation solutions within operational environments
• Strong analytical thinking with the ability to interpret complex datasets and derive insights
• High attention to detail with a focus on data quality, governance, and compliance
• Effective stakeholder communication with ability to translate data into business insights
• Focus on continuous process improvements
• Willingness to rotate schedule, as needed
• Bachelor’s or master’s degree in business administration with specialization in HR
• Must have a minimum of 3-5 years’ experience in human resources with at least 2 years of relevant experience
• Experience of working on SAP SF Employee Central / ERP software / HCM system
• Hands-on experience in Employee Central reporting, dashboards, and data audit frameworks preferred
• Working knowledge of MS Excel including macros, including formulas, reporting, analytical, and data management functions

Hands-on experience in Employee Central reporting, dashboards, and data audit frameworks preferred