This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Role Purpose: We are recruiting for a Specialist Housing Officer to deliver an enhanced tenancy and estate management service, focused on improving the quality of life for older and vulnerable residents. This role offers the opportunity to work closely with residents and key partners to provide a responsive, supportive, and high-quality housing service.
Job Responsibility:
Deliver a comprehensive enhanced housing management service, supporting residents to sustain their tenancies
Work within a specialist team focused on older and vulnerable customers, driving continuous service improvement
Ensure all work is carried out in line with council policies, procedures, and best practice guidelines
Conduct regular inspections of sheltered housing schemes, ensuring communal areas are safe, clean, and well maintained
Ensure resident needs are considered in planned maintenance programmes
Report and monitor household repairs, particularly supporting residents who may need additional assistance
Coordinate and deploy support services such as a handyperson service to provide tailored, accessible solutions
Work collaboratively with internal teams, contractors, and external partners to deliver joined-up services
Requirements:
Strong understanding of enhanced housing management and commitment to continuous improvement
Experience working as a Sheltered Housing Officer within a local authority or housing association
Knowledge of housing legislation and regulatory frameworks
Proven experience in a customer-facing role, supporting older and vulnerable residents
Ability to handle sensitive situations with empathy and professionalism