Specialist, Global Gaming Creative Services Job at Carnival Cruises (Miami)

Job Description

The Specialist, Creative Services & Merchandising is a visual storyteller and creative collaborator who supports the internal concepting process and execution of branded experiences across the Global Gaming organization. This role blends graphic design expertise with project coordination, working cross-functionally to develop compelling visual communications that inspire and captivate audiences. The Specialist is responsible for creating and modifying graphics, illustrations, and digital assets for a variety of purposes including branding, advertising, digital media, and print materials, while maintaining brand consistency and ensuring production quality.

Job Responsibility

Creative Development & Design Execution -Create and modify graphics, illustrations, images, and other artwork for communication pieces, intradepartmental requests, and events
Digital Marketing Support - Support CRM platform content and creative needs, including email templates, push notifications, and lifecycle marketing assets
Project Coordination & Communication - Support the internal creative concepting process by collaborating with cross-functional teams including marketing, events, operations, and external vendors. Develop and communicate timelines, milestones, next steps, and status updates to stakeholders. Prepare files for production and maintain quality control across deliverables
Brand Stewardship & Visual Consistency - Maintain brand consistency across all communications and materials. Collaborate with team members to brainstorm new ideas and design solutions that elevate the guest experience
Reporting & Data Capture - Track engagement metrics for creative campaigns and digital platform communications. Support dashboards and reporting tools for leadership insights

Requirements

Bachelor’s degree in Graphic Design, Visual Communications, Marketing, or a related field
or equivalent professional experience in creative services or merchandising
2+ years of experience in graphic design, visual storytelling, or creative production within a marketing, branding, or merchandising environment
Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and other design tools such as graphic tablets and animation software
Experience in setting up and managing user profiles, roles, and permission sets in a digital platform such as Salesforce
Strong portfolio showcasing a range of design work across digital and print
Excellent communication and collaboration skills, with the ability to work cross-functionally and manage multiple projects simultaneously
Demonstrated ability to maintain brand consistency and prepare production-ready files with attention to quality control
Hands-on experience creating and modifying graphics, illustrations, HTML emails and digital assets for campaigns, merchandise, and branded experiences
Proven track record of supporting internal creative concepting processes and translating ideas into compelling visual designs
Salesforce or similar product knowledge
Experience developing and managing project timelines, milestones, and status updates across teams
Familiarity with preparing files for production and ensuring visual quality across formats (print, digital, shipboard)
Experience collaborating with marketing, merchandising, and event teams to deliver cohesive visual communications
Strong eye for detail and ability to streamline ideas into clear, impactful visual narratives

What we offer

Health Benefits: Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Additional programs include company paid term life insurance and disability coverage
Financial Benefits: 401(k) plan that includes a company match
Employee Stock Purchase plan
Paid Time Off: Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion
Vacation Time – All full-time employees at the manager and below level start with 14 days/year
director and above level start with 19 days/year
Sick Time – All full-time employees receive 80 hours of sick time each year
Other Benefits: Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement
On-site Fitness center at our Miami campus

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Specialist, Global Gaming Creative Services

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