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As a senior member of the Talent Acquisition Operations team, you will deliver high-touch, high-judgment operational support to Executive Talent Acquisition, candidates, and senior hiring leaders, including frequent interaction with SVP+ and C-suite stakeholders. This role is critical to ensuring a seamless, compliant, and premium experience across the executive hiring lifecycle.
Job Responsibility
Serve as a trusted operational partner to Executive Talent Acquisition, managing sensitive, time-critical activities including complex interview scheduling, offer creation, hire processing, and onboarding coordination
Deliver timely, accurate resolution of complex Talent Acquisition and HR inquiries across the employee lifecycle, including executive recruiting, compensation coordination, and internal mobility, in line with SLAs
Independently manage non-standard, high-risk issues with sound judgment and discretion
escalate when appropriate with clear documentation and full ownership through resolution
Provide a "white glove" candidate and stakeholder experience, ensuring professionalism, responsiveness, and attention to detail at every touchpoint
Collaborate cross-functionally with HR, Talent Acquisition, COEs, HRIS, Legal, and regional teams to drive aligned, end-to-end execution in a global operating model
Ensure audit readiness and compliance through disciplined transaction processing, approval workflows, and documentation standards
Handle highly confidential executive, compensation, and candidate data with integrity and strict adherence to company policies and regulatory requirements
Contribute to continuous improvement initiatives and special projects focused on enhancing executive hiring effectiveness, scalability, and risk mitigation
Requirements
Proven experience in Talent Acquisition Operations, HR Operations, or a related field, with exposure to executive recruiting environments preferred
Strong organizational and time management skills, with the ability to manage multiple priorities simultaneously
Excellent problem-solving and critical thinking capabilities
High attention to detail and commitment to accuracy
Demonstrated ability to operate effectively in dynamic, time-sensitive, and high-volume environments
Strong interpersonal and communication skills, with experience supporting senior stakeholders
Experience with Workday and/or HR systems preferred
data analytics experience is a plus
What we offer
Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities