Specialist Engineer - Networks Operation Centre Job at Vodafone (Birmingham)

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Specialist Engineer - Network Operations Centre

Working in the Technology Operations Networks Operations Centre on a range of te...

Location

United Kingdom , Glasgow

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Significant experience in telecommunications, including network management experience within an operation’s centre environment
Ability of working and understanding across SDH, PDH and optical technologies, (Ericsson, Nortel, Ciena)
Proven track record in network management & troubleshooting including ability to produce Network incidents reports in relation to Network events
Experienced at working with multiple third-party network providers and equipment vendors
Able to communicate at appropriate levels of target audience on both Technical & non-Technical (including process activities)

Job Responsibility

Professionally represent Real Time Operations in all day to day operations
Proactively monitor customer networks to identify fault occurrences
Acknowledge, check, and respond to customer fault reports
Perform timely and accurate basic initial diagnostics, ensuring fault clearance wherever possible
Ensure accurate ticket detail entry and updates for all fault reports
Ensure relevant and accurate information available to assist in fault diagnosis and clear
Monitor fault tickets, prioritise, and track progress as appropriate
Ensure technical and managerial escalation completed to defined time-scales
Test and liaise with customers and other internal or external agencies and third parties
Ensure overall adherence to quality procedures and working processes

What we offer

Great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work
Discounts, vouchers, a pension plan and loads more
Amazing learning tools and top-notch parental leave policies

Fulltime

Electrical Engineering Project Manager

We are seeking an Electrical Engineering Project Manager to oversee the overall ...

Location

Norway

Salary:

Not provided

Datalec Precision Installations

Expiration Date

Until further notice

Requirements

Extensive experience and knowledge in fibre network installations
PMP Certified or Equivalent: Project Management Professional (PMP) certification or equivalent is required
An Electrical degree, or a related field, is preferred. However, many years of trade experience will also be considered
Certified Data Centre Project Manager (CDCPM) or equivalent proven experience in data centres is desirable
Significant international experience
Minimum 5 years of experience in a similar role
Leadership and people management skills
Experience in management within the Construction and M&E environment
Sector and industry knowledge within the Data Centre and associated services environment
Proficiency in IT skills, including Microsoft suite (Word, Excel, MS Project, and PowerPoint)

Job Responsibility

Demonstrate strong Health and Safety leadership and compliance throughout all activities relating to the project on which you are working
Support the Senior Management and central H&S team by delivering clear and consistent communications
Deliver projects in line with ISO and business processes in aid to provide customers with a consistent delivery experience
Participate in bid activities that support the sales and proposal team and processes. To ensure that professional, profitable, and successful bids are delivered, meeting customer expectations
Manage pre-commencement activities in line with the business project delivery process. To maximise opportunities, efficiency and profitability in the delivery phase of the project. Review the project scope of work, including installation methods, to ensure the precise provision of the customer’s requirements
Supply chain engagement, maintaining relations and understanding escalation structure and processes to overcome barriers to resolve disputes or issues
Engagement with the commercial tea, ensuring Sub-contractor contracts and performance are implemented. Management/contracts management across the full operations
Working wwith the projectcommercial lead, identify and manage project risks and opportunities, ensuring that these are commercially mitigated or enhanced to provide a clear and up-to-date risk position
Lead the team to effectively manage the appointed specialist Sub-Contractors and ensure the work is being carried out safely, to the specification and programme. Develop effective, sustainable relationships with key sub-contractor organisations
Provide leadership for the project delivery team within the area of control, through clear provision of objectives, responsibilities, and accountabilities, managing performance accordingly. Offer guidance and feedback to maximise the performance of the team

What we offer

Accommodation & Visa support provided for eligible candidates

Network Operations Specialist

We are seeking a Network Operations Specialist to provide 24/7 first-line monito...

Location

Romania , Bucuresti

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Strong command of English and Czech (mandatory)
Comfortable working with web‑based and Windows applications
Effective communicator with a collaborative and team-oriented mindset
Ideally brings experience working in a busy technical support, service centre, or telecoms environment

Job Responsibility

Deliver first line operations for Vodafone’s network infrastructure in a multi‑vendor environment
Monitor and maintain network performance using umbrella fault management tools and specific NMS platforms
Perform preventive and corrective troubleshooting to maintain service continuity and meet agreed NOC and network KPIs
Dispatch field engineers or contractors for on‑site support when required and follow up until resolution
Provide incident management activities, including technical assessment and timely escalation to second line teams
Issue notifications related to service outages and collaborate with the Incident Manager when escalations are triggered
Support the creation and maintenance of NOC processes and procedures
Collaborate with second line teams to develop and refine alarm analysis and fault resolution procedures
Maintain and update fault management systems throughout the incident lifecycle
Participate in internal and external training programmes to strengthen technical capabilities

What we offer

Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology
We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off

Fulltime

Technical Support Manager - Specialist Services

The Network Engineering Specialist undertakes engineering activities that contri...

Location

United Kingdom , Swindon

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Troubleshooting
Issue Resolution
Network Integration
Network Security
Incident Management
Experience of implementing and administrating highly complex secure IT platform strategies and solutions – MANDATORY
Experience of implementing and running of highly secure complex Network Operation Centres - MANDATORY
Working across several high-profile stakeholders - MANDATORY
Experience in leading in a high-pressure environment – MANDATORY
Must be able to obtain DV Security Clearance

Job Responsibility

Accountable for platform System Administration in supporting critical Networks
Responsibility in developing and maintaining the Business and Service Continuity Model and strategy
To be Single Point of Contact (SPOC)/direct leadership and act as director for ALL critical Incidents and Major Incidents across the Managed Service whilst deputising for your Senior Manager

What we offer

Competitive salary
10% on target bonus
BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
On-call allowance
25 days annual leave (not including bank holidays), increasing with service
Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
World-class training and development opportunities
From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate
Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
24/7 private virtual GP appointments for UK colleagues

Fulltime

Senior Associate Technical Services Cross Technology Systems Integration Specialist

Join a leading technology services firm as a Senior Associate in Technical Servi...

Location

Malaysia , Petaling Jaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Information Technology or Computing or a related field
Valid CCNP Collaboration certification required (Voice certification preferred)
Moderate level of experience in a technical implementation engineering technologies such as Networking, Data Centre, Security, Customer experience, Collaboration and/or End User Compute
Moderate level of experience engaging with clients and conducting presentations
Developing understanding and appreciation of technical design and business principles
Developing knowledge of fundamental project and administration ability
Displays customer engagement skills
Good verbal communication skills
Client focused and display a proactive approach to solving problems
Ability to work under pressure

Job Responsibility

Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
Takes responsibility for problem resolution and troubleshooting during project lifecycle
Escalates complex problems to the relevant third parties
Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
Compiles and maintain project administration (Time Capture and feedback to stakeholders)
Conducts elementary presentations within the customer's organization
Expected to take leadership from senior resources on relevant technologies according to specialization and best practice
Performs any other related task as required

What we offer

Workplace embraces diversity and inclusion
Place where you can grow, belong and thrive

Fulltime

Manager-GLOBAL IP ENGINEER

We are seeking a highly skilled Global IP Engineer to join our Core Transport – ...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Extensive hands-on experience with Cisco routing and switching, including Nexus (7K/9K), Catalyst platforms, and VSS
Strong understanding of MPLS, VRF segmentation, IPSEC, BGP, OSPF, and EIGRP routing protocols
Proven expertise in Cisco ACI fabric and SDN concepts
Familiarity with ACI automation tools (Python, Ansible) and REST API for operational tasks
Good understanding of firewall policies, load balancers, and integration with ACI
Experience in incident handling, RCA documentation, and change management processes
Excellent problem-solving and analytical skills with strong communication capabilities
Professional certifications such as CCNA, CCNP, and Cisco Data Centre Specialist or ACI-specific certifications are required

Job Responsibility

Provide expert-level support and guidance to operations teams, ensuring timely resolution and knowledge transfer
Lead troubleshooting and resolution of high-severity network incidents involving MPLS, IPSEC, and VRF
Configure and maintain APIC controllers, Nexus 9000 switches, and spine-leaf topology
Manage lifecycle activities including device upgrades, patches, and failover testing
Perform root cause analysis (RCA) for recurring issues and propose preventive measures
Develop automation scripts using Python/Ansible for ACI operations
Monitor ACI health, fabric utilisation, and proactively address anomalies using APIC dashboards, SNMP, and Syslog
Maintain accurate documentation including network diagrams, configurations, and operational procedures
Ensure compliance with security and operational standards and participate in change management processes
Interface with vendors for support and escalation of hardware/software issues

What we offer

Opportunity to work on cutting-edge technologies like Cisco ACI and SDN in a global environment
Exposure to complex multi-technology solutions and collaboration with cross-functional teams
Professional growth through certifications and continuous learning initiatives
Be part of a dynamic, inclusive, and innovative organisation driving global transformation

Cloud Engineering Specialist- VMware

Network Cloud is responsible for delivering BT’s strategic private cloud platfor...

Location

United Kingdom , Manchester; Ipswich; London

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

VMware vSphere and vCenter
VMware Cloud Foundation
Compute and virtualisation platform design and operation
Storage technologies including vSAN or equivalent
Experience producing High Level and Low Level Designs
Strong troubleshooting and diagnostic skills
Solid understanding of IP networking fundamentals
Ability to work across both design and operational activities
3 years or more in a hands-on infrastructure role, including 2nd and 3rd line support, AND 3 years+ Design Experience
Solid understanding of IP networking fundamentals and data centre infrastructure

Job Responsibility

Design, build and support VMware-based private cloud infrastructure
Contribute to High Level and Low Level Designs aligned to BT architecture and engineering standards
Support the deployment and lifecycle management of VMware Cloud Foundation environments
Operate and optimise compute and storage platforms, including performance, availability and capacity planning
Troubleshoot and resolve complex, high-severity infrastructure issues
Work closely with network and security teams to integrate compute platforms with NSX and underlay networks
Contribute to automation and infrastructure-as-code initiatives to improve consistency and efficiency
Produce and maintain technical documentation, diagrams, runbooks and operational procedures
Drive standardisation across platforms to ensure operational consistency and reliability
Provide technical guidance and support to other engineering teams and stakeholders

What we offer

On target 10% on target bonus
BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up
Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
25 days annual leave (not including bank holidays), increasing with service
24/7 private virtual GP appointments for UK colleagues
2 weeks carer’s leave
World-class training and development opportunities
Option to join BT Shares Saving schemes

Fulltime

Technical Services Cross Technology Systems Integration Specialist

The Technical Services Cross Technology Systems Integration Specialist at NTT DA...

Location

Singapore , Singapore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Information Technology or Computing or a related field
Valid CCNP Voice/Collaboration Certification required
Seasoned work experience in technical implementation engineering technologies such as Networking, Data Centre, Security, Customer experience, Collaboration and/or End User Compute etc.
Seasoned experience engaging with clients and conducting presentations
Seasoned report writing experience
Seasoned project management
Seasoned experience with Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Centre express, Cisco Attendant console, Cisco IMP, Cisco Customer Collaboration Platform and Expressway in enterprise deployments
Seasoned experience with voice gateways - MGCP, SIP, H.323, SCCP, digital PRI/E1, analog FXO/FXS
Seasoned experience with Border Element, media resources, SRST/SRSV
Seasoned experience with Cisco Unified Contact Centre Express

Job Responsibility

Interacts with clients on site and remote to meet complex requirements of a solution
Escalates unresolved problems and issues to the relevant third parties
Responds to escalated client requests
Escalates complex problems to the relevant third parties
Writes reports and proposals and completes and maintains project documentation
Assists with the documentation of standard operating procedures relating to installations and fixes
Acts as coach and mentor to more junior Implementation Engineers and Technicians
Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets
Included in higher complexity design work, with input to the design expected
Expected to take ownership of relevant technologies according to domain or specialization

Fulltime

Specialist Engineer - Networks Operation Centre

Vodafone

Location:
United Kingdom , Birmingham

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 05, 2026

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