Specialist Engineer - Networks Operation Centre Job at Vodafone (Birmingham)

Specialist Engineer - Network Operations Centre

Working in the Technology Operations Networks Operations Centre on a range of te...

Location

United Kingdom , Glasgow

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Significant experience in telecommunications, including network management experience within an operation’s centre environment
Ability of working and understanding across SDH, PDH and optical technologies, (Ericsson, Nortel, Ciena)
Proven track record in network management & troubleshooting including ability to produce Network incidents reports in relation to Network events
Experienced at working with multiple third-party network providers and equipment vendors
Able to communicate at appropriate levels of target audience on both Technical & non-Technical (including process activities)

Job Responsibility

Professionally represent Real Time Operations in all day to day operations
Proactively monitor customer networks to identify fault occurrences
Acknowledge, check, and respond to customer fault reports
Perform timely and accurate basic initial diagnostics, ensuring fault clearance wherever possible
Ensure accurate ticket detail entry and updates for all fault reports
Ensure relevant and accurate information available to assist in fault diagnosis and clear
Monitor fault tickets, prioritise, and track progress as appropriate
Ensure technical and managerial escalation completed to defined time-scales
Test and liaise with customers and other internal or external agencies and third parties
Ensure overall adherence to quality procedures and working processes

What we offer

Great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work
Discounts, vouchers, a pension plan and loads more
Amazing learning tools and top-notch parental leave policies

Fulltime

Electrical Engineering Project Manager

We are seeking an Electrical Engineering Project Manager to oversee the overall ...

Location

Norway

Salary:

Not provided

Datalec Precision Installations

Expiration Date

Until further notice

Requirements

Extensive experience and knowledge in fibre network installations
PMP Certified or Equivalent: Project Management Professional (PMP) certification or equivalent is required
An Electrical degree, or a related field, is preferred. However, many years of trade experience will also be considered
Certified Data Centre Project Manager (CDCPM) or equivalent proven experience in data centres is desirable
Significant international experience
Minimum 5 years of experience in a similar role
Leadership and people management skills
Experience in management within the Construction and M&E environment
Sector and industry knowledge within the Data Centre and associated services environment
Proficiency in IT skills, including Microsoft suite (Word, Excel, MS Project, and PowerPoint)

Job Responsibility

Demonstrate strong Health and Safety leadership and compliance throughout all activities relating to the project on which you are working
Support the Senior Management and central H&S team by delivering clear and consistent communications
Deliver projects in line with ISO and business processes in aid to provide customers with a consistent delivery experience
Participate in bid activities that support the sales and proposal team and processes. To ensure that professional, profitable, and successful bids are delivered, meeting customer expectations
Manage pre-commencement activities in line with the business project delivery process. To maximise opportunities, efficiency and profitability in the delivery phase of the project. Review the project scope of work, including installation methods, to ensure the precise provision of the customer’s requirements
Supply chain engagement, maintaining relations and understanding escalation structure and processes to overcome barriers to resolve disputes or issues
Engagement with the commercial tea, ensuring Sub-contractor contracts and performance are implemented. Management/contracts management across the full operations
Working wwith the projectcommercial lead, identify and manage project risks and opportunities, ensuring that these are commercially mitigated or enhanced to provide a clear and up-to-date risk position
Lead the team to effectively manage the appointed specialist Sub-Contractors and ensure the work is being carried out safely, to the specification and programme. Develop effective, sustainable relationships with key sub-contractor organisations
Provide leadership for the project delivery team within the area of control, through clear provision of objectives, responsibilities, and accountabilities, managing performance accordingly. Offer guidance and feedback to maximise the performance of the team

What we offer

Accommodation & Visa support provided for eligible candidates

Network Engineer

We are seeking a Network Consultant to join our customer-facing technical servic...

Location

India , Bangalore

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Engineering graduate with a strong foundation in networking concepts and technologies
CCNA certified, with at least one year of experience in a Network Operations Centre or similar technical support role
Familiar with routing protocols such as OSPF, BGP, EIGRP, and IS-IS, as well as LAN switching concepts including VLANs, trunking, and spanning tree
Experienced or knowledgeable in WAN technologies such as HDLC, PPP, Frame Relay, ISDN, and ATM, with exposure to MPLS considered an advantage
Confident in communicating with global customers
Methodical in approach, able to troubleshoot logically while remaining calm under pressure
A collaborative team contributor who adapts quickly to changing situations and operational demands

Job Responsibility

Perform proactive network diagnostics and detailed fault analysis, including root cause identification for network alarms
Support day-to-day network operations through effective fault and change management, aligned with ITIL standards
Take end-to-end ownership of incidents, ensuring adherence to agreed SLAs throughout the incident lifecycle
Coordinate ticket transfers to appropriate Level 2 teams and specialist resolver groups when required
Collaborate with vendors and third-party partners to prioritise and resolve incidents based on customer impact
Communicate clearly and regularly with customers, including participation in bridge calls during incidents and escalations
Manage incident queues effectively while handling multiple tasks in a fast-paced operational environment
Follow defined operational processes with a strong focus on quality, compliance, and escalation management

What we offer

Exposure to complex, global enterprise network environments within a leading telecommunications organisation
Opportunities to work closely with international customers, vendors, and cross-functional technical teams
A structured operational environment with defined processes, enabling consistent skill development and professional growth
Continuous learning through hands-on troubleshooting, incident management, and exposure to advanced networking technologies

Fulltime

Network Operations Specialist

We are seeking a Network Operations Specialist to provide 24/7 first-line monito...

Location

Romania , Bucuresti

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Strong command of English and Czech (mandatory)
Comfortable working with web‑based and Windows applications
Effective communicator with a collaborative and team-oriented mindset
Ideally brings experience working in a busy technical support, service centre, or telecoms environment

Job Responsibility

Deliver first line operations for Vodafone’s network infrastructure in a multi‑vendor environment
Monitor and maintain network performance using umbrella fault management tools and specific NMS platforms
Perform preventive and corrective troubleshooting to maintain service continuity and meet agreed NOC and network KPIs
Dispatch field engineers or contractors for on‑site support when required and follow up until resolution
Provide incident management activities, including technical assessment and timely escalation to second line teams
Issue notifications related to service outages and collaborate with the Incident Manager when escalations are triggered
Support the creation and maintenance of NOC processes and procedures
Collaborate with second line teams to develop and refine alarm analysis and fault resolution procedures
Maintain and update fault management systems throughout the incident lifecycle
Participate in internal and external training programmes to strengthen technical capabilities

What we offer

Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology
We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off

Fulltime

New

Senior TS Cross Technology Systems Integration Specialist

The Senior Cross Technology Technical Services (TS) Systems Integration Speciali...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Advanced understanding and appreciation of technical design and business principles
Advanced project fundamental and administration ability
Advanced project fundamentals which are demonstrated in the execution of installations and other assignments
Advanced customer engagement skills
Advanced relevant domain specialist knowledge
Excellent verbal communication skills
Client focused and displays a proactive approach to solving problems
Advanced ability to coach, mentor and provide guidance to team members
Ability to take ownership as technical lead during project lifecycle
Bachelor's degree or equivalent in Information Technology or Computing or related field

Job Responsibility

Interacts with clients on site and remote to meet more complex requirements of a solution
Escalates unresolved problems and issues to the relevant third parties
Delegates lower complexity tasks to engineers and technicians
Assumes responsibility for the coordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineer's and technician's work when required
Writes reports and proposals and completes and maintains project documentation
Assists with the documentation of standard operating procedures relating to installations and fixes
Acts as coach and mentor to more junior Implementation Engineers and Technicians
Assumes responsibility for the coordination of the activities of the Engineers, in line with performance targets
May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management
Included in complex design work, with input to the design expected

Fulltime

New

Data Centre Infrastructure Engineer

An exciting opportunity has arisen for an experienced Data Centre Infrastructure...

Location

United Kingdom , Wakefield

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience working within a Data Centre environment
Experience installing, migrating, and decommissioning IT hardware
Understanding of critical M&E infrastructure including UPS systems, generators, and power distribution
Knowledge of networking and structured cabling technologies
Familiarity with service management disciplines including Incident, Change, and Problem Management
Working knowledge of tools such as Nlyte, SMART, and ServiceNow (SNOW)
Strong stakeholder management and communication skills
Awareness of infrastructure risk management and project lifecycle delivery
Strong Microsoft Office and collaboration tool skills (Teams, SharePoint, Confluence etc.)

Job Responsibility

Support the delivery and management of power, cooling, space, and infrastructure associated with Data Centre hardware installations
Coordinate hardware installations, migrations, decommissions, and operational activities
Manage inward/outward materials, stock control, floor audits, and operational reporting
Maintain site standards, operational processes, and data security compliance
Work closely with internal stakeholders to ensure customer expectations and service levels are achieved
Support capacity planning, infrastructure lifecycle activities, and operational readiness
Collaborate with technical architects and specialist teams to operationalise infrastructure solutions
Drive process improvement initiatives and contribute to operational efficiency

What we offer

Generous holiday entitlement
Contributory pension scheme
Healthcare and wellbeing programmes
Professional development and training opportunities
Flexible working arrangements subject to business needs
Employee assistance programmes

Fulltime

New

Data Centre Infrastructure Engineer

An exciting opportunity has arisen for an experienced Data Centre Infrastructure...

Location

United Kingdom , Barnsley

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience working within a Data Centre environment
Experience installing, migrating, and decommissioning IT hardware
Understanding of critical M&E infrastructure including UPS systems, generators, and power distribution
Knowledge of networking and structured cabling technologies
Familiarity with service management disciplines including Incident, Change, and Problem Management
Working knowledge of tools such as Nlyte, SMART, and ServiceNow (SNOW)
Strong stakeholder management and communication skills
Awareness of infrastructure risk management and project lifecycle delivery
Strong Microsoft Office and collaboration tool skills (Teams, SharePoint, Confluence etc.)

Job Responsibility

Support the delivery and management of power, cooling, space, and infrastructure associated with Data Centre hardware installations
Coordinate hardware installations, migrations, decommissions, and operational activities
Manage inward/outward materials, stock control, floor audits, and operational reporting
Maintain site standards, operational processes, and data security compliance
Work closely with internal stakeholders to ensure customer expectations and service levels are achieved
Support capacity planning, infrastructure lifecycle activities, and operational readiness
Collaborate with technical architects and specialist teams to operationalise infrastructure solutions
Drive process improvement initiatives and contribute to operational efficiency

What we offer

Generous holiday entitlement
Contributory pension scheme
Healthcare and wellbeing programmes
Professional development and training opportunities
Flexible working arrangements subject to business needs
Employee assistance programmes

Fulltime

Senior Associate Technical Services Cross Technology Systems Integration Specialist

The Senior Associate Cross Technology Technical Services (TS) Systems Integratio...

Location

Singapore , Singapore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Developing understanding and appreciation of technical design and business principles
Developing knowledge of fundamental project and administration ability
Displays customer engagement skills
Demonstrate relevant domain specialist knowledge
Good verbal communication skills
Client focused and display a proactive approach to solving problems
Ability to work under pressure
Bachelor's degree or equivalent in Information Technology or Computing or a related field
Valid CCNP Collaboration certification required (Voice certification preferred)
Moderate level of experience in a technical implementation engineering technologies such as Networking, Data Centre, Security, Customer experience, Collaboration and/or End User Compute etc.

Job Responsibility

Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
Takes responsibility for problem resolution and troubleshooting during project lifecycle
Escalates complex problems to the relevant third parties
Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
Compiles and maintain project administration (Time Capture and feedback to stakeholders)
Conducts elementary presentations within the customer's organization
Expected to take leadership from senior resources on relevant technologies according to specialization and best practice
Performs any other related task as required

Fulltime

Select Country

Specialist Engineer - Networks Operation Centre

Vodafone

Location:
United Kingdom , Birmingham

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 05, 2026

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