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Specialist - eCommerce Processing

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Assessfirst

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Location:
United States , Dayton

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

20.20 - 22.58 USD / Hour
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Job Description:

The e-Commerce Processing Specialist ensures accurate client order fulfillment by following all guidelines and compliance requirements, managing the daily workflow of customer orders, and helping allocate resources to maximize outbound shipments. The role is onsite in the Dayton, NJ Distribution & Service Center.

Job Responsibility:

  • Ensure accurate client order fulfillment by following all guidelines and compliance requirements
  • Manage the daily workflow of customer orders, including printing, sorting, scanning, matching, and distributing pick tickets
  • Help allocate resources to maximize outbound shipments
  • Prepare shipping documents
  • Reconcile NOVA orders with direct leader
  • Report any unshipped orders by end of day
  • Handle company assets with care, performing duties in receiving, picking, packing, shipping, and inventory control
  • Assist with training for new employees
  • Support with printing of pick tickets and sorting, scanning, and matching of e-Commerce client orders
  • Assist with adherence to departmental daily shipping cutoffs
  • Identify client orders in NOVA based on cost and/or shipping method
  • Notate and reconcile orders with missing stock daily
  • Communicate effectively with leadership daily regarding email inquiries, spot checks, and special-order requests
  • Assist with training and adherence to packaging standards
  • Support e-Commerce leadership with inventory counts and manage purchase of packaging supplies
  • Assist with oversight of assigned moving personnel

Requirements:

  • 2-3 years of relevant experience, including internships or work in a similar role/department
  • High School Diploma required
  • BS/BA preferred but not mandatory
  • Strong verbal and written communication skills in English
  • bilingual (Spanish/English) preferred
  • Exceptional attention to detail and organizational abilities
  • Active learner who can absorb new information and effectively communicate changes to team members
  • Ability to work independently with minimal supervision and adapt quickly to changing business needs
  • Demonstrates urgency and accountability when addressing, researching, and resolving client order inquiries
  • Self‑motivated, with the ability to collaborate effectively in a team or manage projects independently
  • Flexibility to work weekly overtime, including scheduled weekends during peak seasons
  • Ability to lift up to 30 lbs. as part of job responsibilities

Nice to have:

  • bilingual (Spanish/English)
  • BS/BA degree
What we offer:
  • Commission and bonus incentives based on sales performance
  • Medical, Dental, Vision, Life Insurance and Disability
  • Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
  • Paid Parental leave and transition time
  • 401(k) and Roth Retirement plan with company matching and profit sharing
  • Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
  • Product discount and EAP resources
  • Access to Calm App, Health Advocate, Family Building Support

Additional Information:

Job Posted:
December 21, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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