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We’re looking for a Specialist Distribution Center to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!
Job Responsibility:
Understand and analyze DC operations to bridge process requirements with technical solutions effectively
Translate DC team's process requirements into actionable technical task for DH and MSD vendor team operations
Fulfill role of WMS knowledge expert for warehouse management system implementation through all project phases from requirements gathering/analysis through go-live support and hypercare
Work with 3rd-party WMS vendors to develop effective solutions, communicate feature requirements, stage testing, and conduct UAT Testing
Participate in integration meetings with technical teams to help determine specifications relative to integration mapping and product configuration
Assist in the development of test plans, data, and cycles to ensure that all requirements identified in the requirements gathering phase will be validated
Have strong documentation skills, particularly in creating process and training documents
Develop SLAs and SOPs for feature usage, bug reporting, and system issues FAQs
Document any new applicable functional requirements as necessary for enhancements to core products to meet scope of proposed solution
Create and update training materials as needed
Work with DH product team to ensure seamless integration and alignment for new product development
Ensure DC team follows correct processes in on-ground operations and MSD postings to avoid matching errors
Manage the slow/overstock and non-moving inventory through generated reports to limit any potential loss and report to the DC’s of inventory changes
Analyzes and investigates system transactions, inventory data entry etc to ensure overall accuracy
Support feasibility study for mini DC Concept or Partial Centralization in current Dmart stores in countries with no DC
Provide a detailed capacity/costs analysis and align with relevant stakeholders on the outcome
Develop workflows for season management of excess stocks in such mini DC concept store based on MOQ/ high season sales/etc
Requirements:
Bachelor’s degree with minimum 3-5 years of experience in a fast-paced environment
Two (2) to Three (3) years’ experience utilizing a major WMS platform
MSD 360 WMS preferred
Extremely organized and process-driven
Analytical skill set demonstrated by an advanced proficiency in GSheet, MS Excel, Data studio
Strong problem solving abilities
Comprehensive understanding of warehouse operations and WMS applications, with hands on experience with Microsoft dynamics strongly preferred
Strong written and verbal communication skills across a set of stakeholders