Specialist Disability Accommodation (SDA) and Tenancy Senior Coordinator, Aruma

Aruma

Location:
Australia

Category:
Human Resources

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

As an SDA Provider and Landlord, you'll ensure tenant satisfaction, seamless administration, and the successful delivery of SDA and Tenancy management functions. Dive into a role that combines following established processes with finding new ways to add value and seize new opportunities. Be part of a team that’s transforming lives and communities every day!

Job Responsibility:

Support high-level initiatives, project planning, and stakeholder engagement
Act as a senior escalation point for complex tenancy issues and dispute resolution
Ensure compliance with SDA Provider obligations, meeting all legal and regulatory requirements
Ensure delivery of notices to SDA customers, including rent increases and temporary relocations
Maintain vacancy data and upload it to the NDIA SDA Finder portal
Act as the primary point of contact for tenants, addressing inquiries and providing ongoing support
Assist tenants in understanding their rights and responsibilities, including the terms of their tenancy agreements
Assist in coordinating rental amounts in line with government rates and payment schedules
Monitor and report financial metrics, identifying errors and working with stakeholders to resolve issues.

Requirements:

Minimum 2+ years of experience in an administrative support role
Experience working in a fast-paced environment, handling multiple tasks effectively
Strong organisational skills with attention to detail
Excellent verbal and written communication skills
Proficiency in MS Office Suite, CRM systems, and cloud-based document management tools
Ability to prioritise tasks and manage time effectively
Proactive problem-solving skills and adaptability to change
Ability to work independently while contributing to a team environment
Knowledge of the NDIS framework and tenancy management processes. Willingness to learn state tenancy legislations
Experience working in the disability sector or a property management environment
Familiarity with data management and reporting tools.

What we offer:

Competitive Salary Package
Salary Packaging: Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free
Continuous Learning Opportunities
Work-Life Balance: Flexible schedule
Supportive Team Environment
Fitness Passport
Confidential counselling through Employee Assistance Program
Vibrant work culture and team-building activities.

Additional Information:

Job Posted:
September 09, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Specialist Disability Accommodation (SDA) and Tenancy Senior Coordinator