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Pandora Logo Pandora · IT - Administration

Specialist, Digital Partners

Denmark, Copenhagen V · Job Posted February 17, 2026
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Job Description

Digital partnerships are one of the fastest growing engines of Pandora’s commercial success - and this role puts you right at the centre of it. As a Specialist, Digital Partners, you’ll be the operational heartbeat behind Pandora’s presence on key digital marketplaces and multibrand platforms. You’ll ensure our product data is accurate, our inventory is optimised, our partners are supported, and our digital shelves look impeccable. This is a role for someone who loves solving problems, thrives in fastmoving environments, and takes pride in operational excellence‑growing engines of Pandora’s commercial success ‑brand platforms. You’ll ensure our product data is accurate, our inventory is optimised, our partners are supported, and our digital shelves look impeccable. This is a role for someone who loves solving problems, thrives in fast‑moving environments, and takes pride in operational excellence.

Job Responsibility

  • Oversee daily operational management of digital partner platforms, ensuring accuracy in product listings, pricing, and assortment
  • Maintain high‑quality product catalogues, ensuring imagery, titles, and descriptions meet brand standards
  • Troubleshoot and resolve operational issues related to inventory, order processing, and product data feeds in collaboration with integrators and internal systems (PIM, OMS, ERP)
  • Partner with fulfilment and supply chain teams to ensure optimal inventory levels and timely product availability
  • Monitor stock levels and coordinate replenishments to avoid out‑of‑stock situations and maximise sales
  • Ensure compliance with fulfilment guidelines, including packaging and branding standards
  • Ensure accuracy and completeness of product, pricing, and promotional data across systems and partner platforms
  • Monitor operational metrics (sell through, fulfilment speed, order accuracy) to identify inefficiencies and drive improvements
  • Collaborate with technology teams to optimise integrations and support new feature deployments
  • Serve as the primary point of contact for operational queries from digital partners
  • Strengthen partner relationships by improving workflows and ensuring compliance with Pandora’s catalogue and pricing standards
  • Provide training and guidance to partners and internal teams on operational best practices
  • Develop and maintain standard operating procedures (SOPs)
  • Identify opportunities to streamline processes using technology and automation
  • Stay informed on industry best practices and innovations to enhance operational efficiency and platform performance

Requirements

  • Strong understanding of e‑commerce operations, ideally with experience managing data flows for digital marketplaces or multi‑brand platforms
  • Familiarity with integrator tools such as Rithum, Tradebyte, or similar systems
  • Technical aptitude with PIM, OMS, and ERP systems (e.g., Inriver or comparable)
  • Exceptional attention to detail and strong problem-solving skills
  • Ability to manage multiple priorities in a fast paced environment
  • Excellent communication skills for working with cross functional teams, external partners, and technical stakeholders
  • Analytical mindset with the ability to interpret operational data and drive optimisation

What we offer

  • Working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams
  • LEED Gold Certification for Energy and Environmental Design
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