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The Specialist, Data & Analytics – AI Platforms acts as a technical steward within Air Canada’s enterprise AI ecosystem. The role is accountable for ensuring that AI workloads, platforms, and integration points are deployed, operated, and governed in a manner that aligns with enterprise architecture, security, and operational standards. This position bridges business needs and technical execution by supporting the lifecycle of AI products and ensuring their readiness and reliability across environments.
Job Responsibility:
Integrate AI products, machine learning models, and data pipelines into enterprise systems, ensuring they are stable, scalable, and aligned with reference architecture
Configure and maintain connectivity between AI platforms (such as Databricks or Dataiku) and upstream/downstream systems
Support the onboarding of new AI products into shared platforms and contribute to continuous improvement of integration processes
Deploy, configure, and maintain AI workloads within Microsoft Azure, adhering to enterprise cloud standards
Manage compute, storage, networking, and other Azure resources needed for AI platforms
Contribute to environment governance by applying deployment patterns and enforcing development/test/production separation
Support infrastructure as code processes using approved templates and CI/CD pipelines
Implement and maintain CI/CD pipelines for models, inference services, and data workflows in accordance with defined MLOps standards
Support model packaging, deployment, versioning, rollbacks, and promotion across environments
Integrate monitoring, observability, and alerting tools into AI workloads to ensure operational health
Contribute to automated testing and quality checks to improve deployment reliability
Ensure AI solutions meet operational readiness standards prior to production release, including documentation, support models, and validation checks
Troubleshoot issues related to AI platforms, integration components, and deployment pipelines
Perform maintenance activities such as patching, upgrades, and dependency updates
Develop and maintain runbooks, operational documentation, and knowledge base materials
Implement identity, access, and security controls defined by Cybersecurity and Architecture teams
Support secure integration of AI platforms with enterprise data, identity, and governance services
Apply compliance, audit, and governance requirements across AI environments
Collaborate with AI Product Managers to support release planning and execution needs
Partner with Data Scientists to operationalize models and ensure deployment alignment
Engage with Enterprise Architects and Cloud/Security teams to implement approved designs
Act as a technical liaison between design teams and operational teams to support production transitions
Requirements:
University degree or technical certification in Engineering, Computer Science, Mathematics, Statistics, or other related technical fields
5+ years of IT experience in large enterprise environments
Experience with technologies supporting AI/ML environments, including: Azure DevOps & GitHub, Azure Kubernetes Service, Databricks, Azure Machine Learning, Azure AI Foundry, Azure Data Factory, Azure Function Apps, Azure Storage Accounts, Key Vault, SQL Server Databases, Service Bus
Excellent communication skills (written and verbal)
Strong problem solving and analytical abilities
Proven capability to work effectively in team driven, collaborative environments
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment
Nice to have:
Experience in airline data management is considered an asset
Based on equal qualifications, preference will be given to bilingual candidates