Specialist, Data & AI Governance Job at Air Canada (Dorval)

AI & Data Lead

We are seeking a highly skilled AI & Data Lead to spearhead our transformation i...

Location

United Kingdom , North West

Salary:

Not provided

Dynamic Search Solutions

Expiration Date

Until further notice

Requirements

Proven experience in a senior data/AI/analytics role (e.g., Data Lead, Analytics Lead, AI Specialist, BI Lead)
Strong background with Power BI, including DAX, modelling, governance, and enterprise deployments
Hands-on experience building AI and machine learning solutions using modern cloud tools (Azure preferred)
Strong understanding of data engineering concepts (ETL/ELT, pipelines, warehousing)
Ability to translate business challenges into technical AI/analytics solutions
Excellent stakeholder engagement and communication skills
Strategic thinker capable of setting direction and driving organisational change

Job Responsibility

Strategic Leadership & Planning Develop and own the company’s AI, analytics, and data strategy
Create a roadmap for moving from traditional BI to a modern, AI-augmented data ecosystem
Identify opportunities where AI, ML, and automation can drive measurable value
Act as a trusted advisor to senior leaders and departments regarding data, BI, and AI
Translate complex data and AI concepts into clear business language and use cases
Facilitate workshops, run discovery sessions, and guide teams on AI best practices
Build prototypes and production-level AI/ML solutions, such as predictive models, natural language interfaces, and automation workflows
Develop robust data models, pipelines, and integrations to ensure scalable AI adoption
Establish data governance standards, security controls, and compliance practices
Own data quality frameworks to ensure trusted reporting and model reliability

Ai Specialist

GoFundMe is looking for a dedicated Artificial Intelligence (AI) Specialist to j...

Location

Argentina , Buenos Aires

Salary:

Not provided

GoFundMe

Expiration Date

Until further notice

Requirements

Pursuing an M.S., or Ph.D. in Computer Science, Artificial Intelligence, NLP, Machine Learning, or a related discipline
Hands-on experience with LLMs and/or agent frameworks (LangChain, AutoGen, CrewAI, etc.)
Proficient in Python and familiar with modern AI tools and APIs
Understanding of prompt engineering, tool use, and agent architecture patterns
Comfortable working in a fast-paced, research-meets-production environment with ambiguity and exploration
Passion for organization and documentation
Strong written and verbal communication skills and ability to build strong relationships and trust with all partners at GoFundMe both technical and non-technical

Job Responsibility

Prototype LLM-based agents with advanced reasoning, planning, and long-term task decomposition capabilities
Explore multi-agent orchestration using frameworks like LangGraph, CrewAI, and Google ADK
Implement agent memory architectures like Pinecone, ChromaDB, or Weaviate, enabling persistent context across conversations and workflows
Integrate external APIs, internal tools, and structured data into agentic planning and execution flows
Help build scalable evaluation pipelines, including human-in-the-loop and automated testing frameworks
Contribute to our safety, governance, and observability tooling—embedding transparency and accountability into agent behavior

What we offer

Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year
Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere
Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together
Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits
Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being
Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow
Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups
Community Engagement: Make a difference through our volunteering and Gives Back programs

AI Conversation Design Specialist

This role is focused on creating a Conversational AI-driven self-service experie...

Location

Munich; Berlin; Dublin

Salary:

Not provided

Personio SE & Co. KG

Expiration Date

Until further notice

Requirements

4–6 years of experience delivering AI Agents or chatbots (voice, chat, email, and messaging) preferably in SaaS, technology, or customer experience
German fluency highly preferred
Hands-on experience with chatbots / AI copilots such as Intercom Fin, Decagon, MavenAGI, Ada, Forethought or equivalent
Familiarity with APIs, comfortable occasionally writing snippets of code to bring in data from other systems into Intercom Fin
Strong understanding of AI/ML concepts, natural language processing, and customer support technologies (e.g., chatbots, virtual assistants)
Experience working with data analytics tools and interpreting model performance metrics
Demonstrated ability to translate business needs and customer pain points into technical requirements for AI solutions
Experience collaborating with Product, Engineering, Data, Systems, Customer Support, and Professional Services teams
Knowledge of customer experience metrics (CSAT, NPS, etc.) and best practices in B2B SaaS
Strong project management skills, including Agile or similar methodologies

Job Responsibility

Self-Service and Productivity Outcomes: Drive contact volume reduction and self-service by implementing solutions for top contact drivers, as well as driving Support Agent productivity and handling time through improvements to co-pilots
AI Conversation Automation: Develop AI automated workflows / agent operating procedures, run batch tests, configure personalized answers, and reverse engineer unresolved conversations
Conversation Design: Architect natural, useful interactions between customers and AI chatbots. Design the flow and logic of conversations for the chatbots, partnering with subject-matter experts. You tune and design bot conversations —flows, intents/tagging, prompts/responses, fallback logic— to cut hallucinations, misroutes, and unnecessary handoffs
AI Service Journey Design: Define and govern AI↔human and AI↔AI handoffs (confidence thresholds, triggers, routing rules), ensuring brand voice, privacy, and responsible-AI standards, building a deep knowledge of our customer journeys and user stories to anticipate and design for different scenarios
Data Integration: bring data from 3rd party systems and our own product into Intercom Fin to improve AI conversation effectiveness
Performance Monitoring and Improvement: Track key metrics (e.g., self-serve resolutions, monthly active users, deflection rates, resolution time, customer experience score, NPS) to evaluate AI impact, identify gaps, and implement improvements
AI Solution Delivery: Lead the implementation of AI-powered tools (e.g., chatbots, copilots, virtual assistants) that address common customer pain points and streamline support and professional services processes, and partner with Engineering and Systems on integrations and fixes
Cross-Functional Collaboration: Work closely with Product, Engineering, Customer Experience, Data and Systems teams to ensure AI solutions are aligned with customer needs and business objectives, and that we integrate seamlessly with the Personio Assistant and internal support tooling
Continuous Quality Improvement: Oversee the ongoing quality fine-tuning of AI tools using real customer data and feedback to improve routing, accuracy, relevance, and customer satisfaction. You approach with a product mindset, anticipating edge cases and interaction effects, and regression test as new changes are introduced. You monitor bot/service health, triage incidents and misroutes, and coordinate rapid fixes and postmortems as needed
Change Management: Champion the adoption of AI tools within customer-facing teams, supporting the development of training materials and enablement sessions dedicated to developing AI proficiency within CX

What we offer

Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years
Make an impact on the environment and society with 1 (fully paid) Impact Day
Receive generous family leave, child support, mental health support, and sabbatical opportunities
We enjoy gathering for meals, cultural initiatives, and events like local Summer Sessions and year-end celebrations. There's also healthy snacks, drinks, and a weekly catered lunch
20 Flex Days per year to work remotely from other locations

Fulltime

Data and Credit Bureau Attributes Specialist Consumer Credit Risk

The Data & Credit Bureau Attributes Specialist (AVP) - Consumer Credit Risk is r...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's degree in a relevant field (e.g., finance, risk management, information technology)
Experience in designing and implementing data governance frameworks that align with regulatory standards
Experience with data controls, summarization, and transformation in a credit risk context
Experience with modern data integration tools, cloud platforms, and emerging AI technologies
Experience in SAS, SAS/Stat, SQL
Strong financial management skills with experience managing large-scale data projects

Job Responsibility

Develop and enforce a governance framework that ensures the accuracy, security, and quality of data throughout its lifecycle
Oversee the transformation of raw and disparate data sets into actionable insights that support strategic and tactical decision-making within credit risk frameworks
Lead the end-to-end delivery process for building, testing, and deploying data pipelines
Ensure that all data driving regulatory reporting is accurate, timely, and adheres to compliance standards
Engage with senior stakeholders across Risk, IT, Compliance, and Business units
Lead innovation efforts that enhance the automation, scalability, and efficiency of data integration and controls

Fulltime

AI Systems & Governance – Specialist

Support the responsible design, deployment, and governance of AI-enabled systems...

Location

Salary:

Not provided

HiRemoters

Expiration Date

Until further notice

Requirements

Bachelor’s degree in cybersecurity, information security, access governance, or IT security architecture roles
4 years experience in AI governance, analytics operations, automation governance, or related digital roles
Understanding of AI/ML concepts, model lifecycle, and automation workflows
Familiarity with responsible AI principles (bias, explain ability, transparency, risk controls)
Working knowledge of data governance and enterprise architecture concepts
Experience with AI-enabled tools or platforms (Azure AI, OpenAI integrations, or equivalent is an advantage)
Basic understanding of APIs, integrations, and system workflows
Ability to document technical concepts clearly for governance purposes

Job Responsibility

Support the implementation of AI governance frameworks, standards, and guardrails across AI and automation initiatives
Maintain inventories of AI use cases, models, and automation workflows
Assist in risk assessment and classification of AI use cases, including bias, explain ability, and operational risks
Coordinate documentation of model assumptions, intended use, limitations, and governance approvals
Support deployment readiness checks for AI-enabled solutions in collaboration with technical teams
Monitor AI systems for compliance with governance standards and escalate risks when required
Maintain AI governance documentation and lifecycle tracking
Support review processes for new AI use cases before deployment
Ensure alignment of AI initiatives with enterprise architecture and data governance standards
Contribute to governance reporting related to AI adoption and risk management

What we offer

Flexible and Remote Working
Work from anywhere, supporting your work-life balance
Career Growth
We're committed to your development, offering training and advancement opportunities
Performance Recognition
Earn raises and career progression opportunities based on a quarterly performance review and a constructive feedback cycle
Health and Fitness Benefits
Receive fitness reimbursements from day one, and after one year of employment, gain access to a health budget to support your well-being
Extra Paid Annual Leave
Enjoy 22 days of vacation, with an additional day added for each year of employment, up to a maximum of 26 days

Fulltime

Data Solution Architect

The Data Solution Architects work in the Data Architecture practice within the C...

Location

Salary:

Not provided

Admiral Group Plc

Expiration Date

Until further notice

Requirements

Recognised expertise in Data Architecture & Strategy, the technology involved, current developments, the most commonly available products, and the application of Architecture within the data domain
Take innovative approaches to problem solving and/or devising inventive and creative solutions
Strong stakeholder management, ability to communicate at all levels to ensure business and technical objectives are met
Keep organisational objectives and strategies in mind and ensuring courses of action are aligned with the strategic context
Understand commercial considerations and ensure solutions reflect them when making decisions or recommending actions
Proactive approach, anticipating opportunities for improvement or development and taking appropriate action(s)
Proven experience working in a number of data domains (e.g. BI & Analytics, AI & ML, Master Data Management, Integration, Data Modelling, Data Quality and Governance)
Experience producing Data Solution Architecture documents and High-Level Designs

Job Responsibility

Together with Lead Solution Architects, provide strong technical solutions for value streams and the data domain, own those solutions from ideation to delivery, and ensure that business value can be realised through the correct implementation of the solutions
Lead and contribute to governance forums, ensuring solutions adhere to established standards and patterns, identifying and controlling divergences, and escalating where necessary
Build productive relationships with technical, business and data stakeholders to maintain alignment of technology and business strategies
Contribute to and help maintain a detailed understanding of the architecture for the data domain
Produce documentation of a high-quality and to a detailed level, ensuring that all decision points, building blocks, principles, rationale, roadmaps, and all interdependencies are understood, documented, and communicated across value streams
Contribute to the architecture and data modelling repositories using the Admiral architecture and data modelling tools
Write, or contributes to, articles, and papers and speak at conferences, user groups, or specialist subject groups on topics involved in Architecture. Play a leading role in special interest groups concerned within the data domain

What we offer

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
You also have the option to buy or sell up to an additional five days of annual leave
Eligible for up to £3,600 of free shares each year after one year of service
Financial & Mortgage Advice
24-Hour Ecare
Cycle to Work Scheme
Annual Holiday Allowance
Flexible Working
Simply Health
Private Health Cover

Fulltime

Data Scientist – Applied AI & Agent Systems Specialist

✨ About This Role: Design, build, and deploy AI-powered agents and automation sy...

Location

Salary:

Not provided

HiRemoters

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Operations Management, Public Policy, International Development, or a related field
Strong proficiency in Python (production-level coding skills)
Minimum 5 years experience in applied AI, machine learning engineering, or AI-driven software development
Experience working with LLM APIs (OpenAI, Azure OpenAI, or equivalent)
Understanding of agentic architectures (tool use, memory, multi-step orchestration)
Experience with API integration and RESTful services
Familiarity with vector databases and embedding workflows
Knowledge of software version control (Git)
Experience with workflow automation/orchestration tools (n8n, LangChain, or equivalent frameworks)
Understanding of testing, logging, monitoring, and production deployment principles

Job Responsibility

Design, build, and deploy AI-powered agents and automation systems that enhance the operational intelligence, decision-making, and workflow efficiency
Act as the primary Applied AI Engineer within the Smart Systems & Operational Enablement department, translating business challenges into production-ready AI and agentic solutions
Develop software-driven AI capabilities that integrate securely and reliably into enterprise systems
Design and build AI agents using LLM APIs (e.g., Azure OpenAI, OpenAI or equivalent)
Develop multi-step orchestration workflows integrating AI models with internal systems and APIs
Implement agent memory systems (vector databases, embeddings, contextual retrieval)
Build and maintain AI-enabled automation using tools such as Python frameworks, n8n, or equivalent orchestration platforms
Develop evaluation frameworks to measure agent performance, accuracy, reliability, and drift
Deploy AI solutions in production environments following enterprise architecture standards
Collaborate with Systems Integration to embed agents within CRM/ERP and operational workflows

What we offer

Flexible and Remote Working
Career Growth
Performance Recognition
Health and Fitness Benefits
Extra Paid Annual Leave
Special Birthday Perk

Fulltime

Senior Data Security Engineer

At Awin, data is central to everything we do, and protecting it is mission‑criti...

Location

Germany; Romania; United Kingdom; Spain; Italy; Sweden; France; Poland , Berlin; Iași; London; Madrid; Milano; München; Paris; Stockholm; Warsaw

Salary:

Not provided

Awin Global

Expiration Date

Until further notice

Requirements

Demonstrable experience in a dedicated, senior data security role, with a proven track record of designing and implementing data classification frameworks and DLP programmes in complex, multi-cloud or hybrid environments
Hands-on experience with DLP policy architecture, implementation, and tuning across endpoint, network, and cloud channels, including data classification tooling (sensitivity label schema, sensitive information types, auto-labelling policies)
Solid understanding of cloud data environments — AWS, Azure, M365 — including where sensitive data resides and how it moves, and working knowledge of CASB concepts and how they complement DLP controls
Experience engaging with data engineering, data architecture, or data governance teams, with sufficient breadth across data cataloguing, lineage, and access governance to position data security as an enabler rather than a constraint
Exposure to security architecture processes — architecture reviews, reference architecture development, and architectural decision-making — and an understanding of how AI services handle and retain data, with awareness of AI governance and DSPM as an emerging area of responsibility
Working knowledge of GDPR obligations and how regulatory requirements translate into technical controls
Able to operate with a high degree of autonomy in ambiguous, evolving environments — this role is building a capability from a fragmented baseline and requires someone who can design, iterate, and adapt without waiting for direction
Strong credibility with senior technical stakeholders and clear communication across audiences — able to engage as a peer with the Security Architect and data professionals, and translate complex requirements into practical guidance for non-technical stakeholders

Job Responsibility

Architect and implement Awin's data security framework in partnership with the Security Architect. Build and operationalise the classification taxonomy, sensitivity tiers, and data handling standards that will underpin all downstream DLP, DSPM, and AI governance controls
Support the implementation of Awin's data classification programme —labelling policies, and classification coverage across all data environment where sensitive data is processed or stored
Own the implementation of DLP policies that prevent sensitive data from being shared, exported, or transmitted in breach of Awin's confidentiality risk appetite. Define policy architecture, alert thresholds, and enforcement logic. Work with Internal IT on deployment and tuning, and maintain audit-ready records of DLP events and enforcement actions
Operationalise data security posture management tooling to provide visibility and control over how sensitive data flows to AI tools and third-party services. Ensure that AI data governance controls are technically enforceable, supporting Awin's AI risk appetite statements and the requirements of the AI governance framework
Act as the data security domain expert for the Security Architecture function. Work closely with the Security Architect to provide specialist input into architecture reviews, product designs, and technology assessments where data security considerations are material
Engage directly with stakeholders to understand how sensitive data flows across the organisation, and to ensure that data security requirements integrate coherently with the broader data governance framework

What we offer

Flexi-Week and Work-Life Balance: We prioritise your mental health and well-being, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves as well as volunteer days
Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately
Pension: Awin offers access to an additional pension insurance to all employees in Germany
Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development
Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program

Fulltime

Specialist, Data & AI Governance

Air Canada

Location:
Canada , Dorval

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 11, 2026

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